Aerial view

Reviews of Melaleuca Motel

3 out of 5
Melaleuca Motel
25 Bentinck Street, Portland, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 231 reviews" "
Rating 8 - Good. 98 out of 231 reviews" "
Rating 6 - Okay. 27 out of 231 reviews" "
Rating 4 - Poor. 8 out of 231 reviews" "
Rating 2 - Terrible. 1 out of 231 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in May 2024

6/10 Okay

HEUNG HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are great, very spacious, clean and good facilities. Staff were extremely helpful and access to the laundry was much appreciated.
Stayed 2 nights in Apr 2024

6/10 Okay

Kerri, BURNIE

Friendly reception. Room a little tired but ok for the night. Air freshener overpowering, had to air the room out, still very strong.
Stayed 1 night in Apr 2024

10/10 Excellent

Zichen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cost effective
Stayed 1 night in Apr 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel had everything we needed. was clean and well maintained. We really liked the the space inside and everything was working Excellent place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient.
Stayed 1 night in Mar 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat dated but clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre
Stayed 1 night in Mar 2024

8/10 Good

Bas

Roomy and comfortable.
One big plus, it was a nice big room. Another big plus, the lady at reception was very friendly and efficient. Overall the motel is old and showing its age. Reasonably clean and very comfortable. Good water pressure in shower. Easy walk to shops including BWS for wine and Woollies for cheese.
Stayed 1 night in Feb 2024

8/10 Good

Gwynell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities
the rooms are dated, but very clean en a good bed. The extra towel was much needed due to a leek in the showercabin.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Travelled with family
We eere there for 4 nights and our bed sheets were not changed only our bins and towels and room was vacuumed on our request.
Stayed 4 nights in Jan 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Issan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and close to everything.
Check in was fast and room was spacious for the 3 of us. Everything as expected for the room type. Staff extremely friendly and happy to help with my change in booking. Location was fantastic as it was close to the fishing piers which we used extensively. Would stay again and recommend.
Stayed 2 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside room was modern, clean and comfortable. Microwave, fridge and reverse cycle air cobditioner all worked well. Outside perhaps needs some maintenance, soecifically, it was raining quite a bit and there were leaks from gaps around the outside of the building, including at the front of the rooms, no great impact on my stay though, more of a appearance thing.
Stayed 1 night in Jan 2024

8/10 Good

Kittanai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent room, easy check in, walking distance to all shops and food.
Stayed 1 night in Dec 2023

6/10 Okay

John

Liked: Cleanliness
Fair
It was basic, but functional. It has very good access to the local shops and restaurants.
Stayed 1 night in Nov 2023

8/10 Good

Finn

Travelled with partner
Liked: Cleanliness
Internet is not working. Couldn't even log in to give a review. A little worn.
Stayed 1 night in Nov 2023

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very warm welcome to the motel. Staff were very helpful and friendly - it was like staying with family.
Stayed 2 nights in Oct 2023

4/10 Poor

Stephen

Liked: Staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
The room didn't look like the one I booked in the picture that's for sure. Clean enough but a bit drab I wouldn't stay there again.
Stayed 2 nights in Sep 2023

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
All ok
Stayed 2 nights in Jul 2023

8/10 Good

Mervyn

Travelled with family
Liked: Cleanliness, staff & service
Taps in bathroom not working properly
Stayed 1 night in Jul 2023

4/10 Poor

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
The room was really dated & far from clean. Really disappointing. The entrance is really difficult to find. Only plus was location.
Stayed 3 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The ease of booking in and the stay was a pleasant experience
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

6/10 Okay

Cornelia

Liked: Cleanliness, staff & service
It is close to shops and most places where you can eat and Close to the beach. Our room was in need of maintenance, looked like the wall next to the shower is getting moist and the paint was coming off. The shower door does not close properly, the toilet seat and water bowl lid was loose. The bed was hard and the pillows very soft. The ants was all over the tray with cutlery and plates. We did not even use any of this. In general it was okay but need maintenance done.
Stayed 3 nights in Apr 2023

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in. Good and friendly staff. Large rooms and comfy bed. Showers are abysmal.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. spacious room, nice bed were all good
Stayed 1 night in Nov 2022

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2022

4/10 Poor

Mark

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old and tied
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Very comfy stay
Stayed 1 night in Jun 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
Stayed 1 night in Jun 2022

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service
A very spacious room with a very comfortable bed. Spotlessly clean, close to cafes, restaurants, pubs and harbour. Great value.
Stayed 1 night in May 2022

10/10 Excellent

Kenneth, Parkville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel in Portland. Large room, dated but clean. Close to cafes, restaurants and bars. Warm aircon. Across from Leisure Centre. Quiet
Stayed 2 nights in May 2022

4/10 Poor

Loretta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Location is great! All within walking distance. The Motel sign was not easily seen at night time though. The room was huge in size and immaculate. Good value for price paid. But most disappointingly was that I could hear a constant motor noise which sounded like a tumbler dryer from the bathroom. did not get any better even with the bathroom door closed. The annoying noise persisted till 2:30am. The noise ceased as soon as I turned off the split Aircon. I left a message on the owners' answer machine at 11pm as no body picked up the phone. I reported the incidence when I returned the key the next morning. They said they would look into it.
Stayed 1 night in Apr 2022

6/10 Okay

Susan

Travelled with partner
Disliked: Property conditions & facilities
Spacious room, parking out front. But on the negative side, kettle not working properly. Musty smell to room. Bathroom badly needs updating.
Stayed 1 night in Apr 2022

6/10 Okay

George

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quiet, well cleaned but the chemicals used set off my sinuses bad.
Stayed 1 night in Mar 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Sandra

Liked: Amenities, property conditions & facilities
The motel was very central and value for money!
Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quite ok
Stayed 1 night in Feb 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented, excellent staff and v helpful
Stayed 2 nights in Feb 2022

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, spacious room, excellent hospitality from management!!
Stayed 1 night in Jan 2022

6/10 Okay

vu

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2022