Port of Hilo

The room was beautiful & the location was perfect. The only negative thing was the fact that the tv screen stopped working on our second day - was really looking forward to watching movies at the end of our days. Other than that, great basic room with a beautiful view.

Room was clean and we had a suite which was very nice. the main restaurant canoe house was great as well as the Mediterranean one. The pool restaurant /shack has chicken fingers which weee too hard. I’d skip the luau. We paid $700 for 3 of us and it was at th parking garage at the back of the property not he beach as I thought initially whe the friend we were traveling with suggested it. Note to self to research myself. The beach was overcrowded due to it being spring break and we couldn’t get chairs if we went in the afternoon because people would leave their things in the chairs. The staff said there was a wait list and at one point we had to wait uber half an hour to get chairs even though some looked unoccupied. Kids club was great and educational activities. Because my daughter is younger than 5 I stayed with her. Overall a good experience but they should try to make sure paying guests aren’t waiting for beach and pool chairs during peak season.

I had an amazing experience at this hotel. The room was phenomenal— from the decor to the amenities to the view! The breakfast prepared by Chef Joseph every morning was delicious, and was the perfect beginning for every day. It was fresh and tasty. The Friday night dinner was also prepared with so much thought and intention, each plate was so yummy and presented beautifully. We also loved the hot tub, it was a nice way to end our evening after exploring Hawai’i. Next time in town I’ll be back!