Macrossan House

Photo gallery for Macrossan House

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Balcony

Overview of Macrossan House

Entire apartment

Macrossan House

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Contactless check-out
Map
19 Macrossan Street, Port Douglas, QLD, 4877

Explore the area

  • Popular LocationPort Village Shopping Centre1 min walk
  • Popular LocationFour Mile Beach8 min walk
  • Popular LocationCrystalbrook Superyacht Marina8 min walk
  • AirportPort Douglas, QLD (PTI-Port Douglas Heliport)6 min drive

Choose dates to view prices

Standard Apartment, 1 Bedroom

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Apartmant, 1 Bedroom with Disability Access

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Port Douglas

Located in Port Douglas, Macrossan House is in the city centre and near the beach. While the natural beauty of Rex Smeal Park and Anzac Park can be enjoyed by anyone, those looking for an activity can explore Sugar Wharf. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.

What's nearby

  • Port Village Shopping Centre - 1 min walk
  • Court House Museum - 3 min walk
  • St Mary's by the Sea Chapel - 4 min walk
  • Four Mile Beach - 8 min walk
  • Crystalbrook Superyacht Marina - 8 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • Menu Thai Restaurant - 2 min walk
  • Mango Jam - 2 min walk
  • Mocka's Pies - 2 min walk
  • Jade Inn - 3 min walk
  • Sassi - 3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

4-star apartments near Macrossan Street
This smoke-free apartment building features an outdoor pool, laundry facilities and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and barbecues are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a living room and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor Pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • On-site car hire

Kitchenette

  • Fridge (full size)
  • Hob
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 40.0 per day

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with satellite service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • No lifts
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (weekly)
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city centre
  • In the entertainment district
  • Near the bay
  • In a village

Things to do

  • Shopping centre on site
  • Designer shops on site
  • Bike rentals nearby
  • Snorkelling nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Horse riding nearby

Safety features

  • Smoke detector

General

  • 16 rooms
  • 3 floors
  • 1 building
  • Access via exterior cooridors
  • Connecting/adjoining rooms avaliable
  • Children 7 years old and younger are not permitted at this property

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Policies

Check-in

Check-in from 2 PM - 10 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Cots (infant beds) are available for AUD 50.0 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 46 per person
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 214 out of 286 reviews
5 - Excellent 75%
Rating 4 - Good. 62 out of 286 reviews
4 - Good 22%
Rating 3 - Okay. 4 out of 286 reviews
3 - Okay 1%
Rating 2 - Poor. 6 out of 286 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 286 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly and helpful check in. Great location. Very reasonable price.
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, room comfort
Everything You Need
Great property centrally located in the main street. Everything was clean and comfortable. Slightly older style but good value for the money. Friendly owners and a refreshing pool. I would definitely stay here again.
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, room comfort
Port Douglas Macrossan House
Macrossan House was very convenient to everything Right in the middle of town Gary and Jo very helpful and obliging Offered us transport to and from Cairns Small clean pool area Bbq and deck chairs after a busy day Comfortable bed with air conditioning
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Lovely Break
We had a lovely stay at Macrossan House. Jo was so nice and helpful. The room was very nice with plenty of room and a nice big TV, also was very clean & tidy. Where they are situated was fantastic as it was so close to everything. Although it was on the main street, the rooms are very quiet and relaxing.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like the size of the 1 bedroom apartment, perfect for a couple to share. The location is excellent, and the manager was very friendly and helpful. On-site parking undercover was very handy. This was our second stay at Macrossan House, and we will come back again. No access to an elevator, which would have helped with heavy bags
Stayed 3 nights in Sep 2021