Sure Hotel by Best Western Rhoen Garden

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Consider a stay at Sure Hotel by Best Western Rhoen Garden and take advantage of a terrace, a garden and a playground. Treat yourself to a massage, a body scrub or reflexology at the on-site spa. The on-site international cuisine restaurant, Bergstube, offers lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is £72
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Room, 1 Single Bed

A hotel room with a bed, a desk, a chair, a television, and a window with a view of trees.

Economy Room, 1 Single Bed

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed

A hotel room with a large bed, a small round table, a red chair, and a window with curtains.

Comfort Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Room

Superior Room, 2 Single Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of the countryside.

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

A hotel room with a large bed, a desk with a chair, a television, and a bathroom visible through an open door.

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Balcony

A well-appointed bedroom with a large bed, a bench, a chair, a bedside table, a radiator, and a wardrobe.

Junior Suite, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Poppenhausen is home to Sure Hotel by Best Western Rhoen Garden. Osterburg Castle Ruin and Schloss Fasanerie are local landmarks, and some of the area's attractions include Rhönbob and Sommerrodelbahn Wasserkuppe. Wasserkuppe Summer Toboggan and Kunststation Kleinsassen are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Poppenhausen travel guide
Map
Kohlstöcken 4, Poppenhausen, HE, 36163

What's nearby

  • A rural town nestled in rolling hills with fields and scattered houses.
    Hessian Rhön Nature Park
    1 min walk - 0.0 miles
  • Guckaisee
    12 min walk - 0.7 miles
  • Wasserkuppe
    19 min drive - 5.0 miles
  • Kreuzberg Monastery
    23 min drive - 14.9 miles
  • Fulda Cathedral
    32 min drive - 19.0 miles

Getting around

  • Gersfeld (Rhön) Station
    9 min drive
  • Frankfurt Airport (FRA)
    88 min drive

Restaurants

  • Gasthof "Zur Krone
    14 min drive
  • NABU-Haus am Roten Moor
    13 min drive
  • Lothar Mai Haus
    13 min drive
  • Rhönwirt’s Restaurant
    6 min drive
  • Hähnchen Paula
    7 min drive

About this property

Sure Hotel by Best Western Rhoen Garden

  • Property highlights
  • You can look forward to a terrace, a garden and a playground at Sure Hotel by Best Western Rhoen Garden. Indulge in a massage, a body scrub and reflexology at the on-site spa. The on-site international cuisine restaurant, Bergstube, offers lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and a billiards/pool table
    • Massage treatment rooms, a banquet hall and luggage storage
    • Meeting rooms, free newspapers and tour/ticket information
  • Room features
  • All 54 rooms offer comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Heating, daily housekeeping and desks

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Frequently asked questions

Does Sure Hotel by Best Western Rhoen Garden have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 8:30 PM.

How much does it cost to stay at Sure Hotel by Best Western Rhoen Garden?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Rhoen Garden on 22 Nov 2026 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sure Hotel by Best Western Rhoen Garden pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sure Hotel by Best Western Rhoen Garden?

Self-parking is available for EUR 5 per day.

What time is check-in at Sure Hotel by Best Western Rhoen Garden?

Check-in start time: 3:00 PM; check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at Sure Hotel by Best Western Rhoen Garden?

Checkout is at noon. Late checkout is available for EUR 20 (subject to availability).

Where is Sure Hotel by Best Western Rhoen Garden located?

Situated in Poppenhausen, this spa hotel is within a 10-minute walk of Hessian Rhön Nature Park and Guckaisee. Wasserkuppe and Sommerrodelbahn Wasserkuppe are also within 3 miles (5 km).

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Reviews

Sure Hotel by Best Western Rhoen Garden Reviews

8.4

Very good

8.8

Cleanliness

8.4

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 67 out of 164 reviews
Rating 8 - Good. 67 out of 164 reviews
Rating 6 - Okay. 23 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 2 out of 164 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy beds, we didn't use the pool and spa so can't comment on that. Food was okay and it was nice to sit outside with a beer
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop and nice food

Very nice hotel in the middle of nowhere. The food was surprisingly great and the staff were really nice. Very quiet place, but just what we needed
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice location, big rooms, Friendly helpful staff hair in the shower at arrival
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel,
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super Spa Area
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war super hilfsbereit und immer vor Ort. Das Hotel ist etwas in die Jahre gekommen aber dabei immer noch sehr schön.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wir haben zwei Nächte im Sure Hotel by Best Western Rhön Garden verbracht und hatten insgesamt einen sehr angenehmen Aufenthalt. Besonders positiv aufgefallen ist uns die Sauberkeit, sowohl das Zimmer als auch das gesamte Hotel waren wirklich sehr gepflegt. Das Schwimmbad ist schön groß und hat uns ebenfalls gut gefallen. Das Personal war während unseres gesamten Aufenthalts sehr nett, aufmerksam und zuvorkommend. Außerdem stehen ausreichend kostenlose Parkplätze zur Verfügung. Am zweiten Abend haben wir im À-la-carte-Restaurant gegessen und waren vom Essen wirklich begeistert. Alternativ wird auch ein Drei-Gänge-Menü für 32 € angeboten, das allerdings bis 15 Uhr vorbestellt werden muss. Das Frühstück haben wir nicht genutzt und können es daher nicht bewerten. Die Einrichtung der Zimmer ist allerdings schon sehr in die Jahre gekommen. Wir hatten ein bisschen das Gefühl, als wären wir bei König Ludwig zu Besuch. Auch der Hinterhof könnte aus unserer Sicht eine Renovierung vertragen. Das sind für uns jedoch eher optische Anmerkungen und keine Punkte, wegen derer wir Sterne abziehen würden. Insgesamt hatten wir einen schönen Aufenthalt und können das Hotel guten Gewissens weiterempfehlen. ♥️
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne Duitse gastvrijheid. Hotel biedt veel mogelijkheden. Personeel bijzonder vriendelijk en behulpzaam!
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Jeg bodde her 13.07.2026 etter en lang reise, og jeg var veldig sliten. Om morgenen ble jeg vekket av mye støy. Det kom en lastebil med varer, og flere gjester snakket høyt utenfor. Det virket som om det ikke ble tatt hensyn til at andre fortsatt sov. Jeg synes personalet i resepsjonen burde informere gjestene om å vise mer hensyn om morgenen og holde støynivået nede, slik at alle kan få en god natts søvn. En annen ting som var veldig negativ, var at mange sto rett utenfor inngangen og røykte. Røyken kom inn på rommet, enten døren eller vinduet var åpent. Det var veldig ubehagelig. Jeg mener hotellet bør finne en bedre løsning for røyking, slik at røyk ikke kommer inn til gjestene. Ellers var oppholdet greit, men disse tingene påvirket opplevelsen min negativt.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel direkt unterhalb der Wasserkuppe. Ideal für einen entspannten Wanderurlaub oder einer Auszeit vom hektischen Leben.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Großes,sauberes Zimmer, nett eingerichtet. Die Matratzen sind etwas zu weich. Das Frühstück ist gut und wird in netter Location - einem Wintergarten - eingenommen. Das Personal ist freundlich. Das Schwimmbad ist toll: ca. 20 m lang und ca 28 Grad warm. Zusätzlich gibt es 2 Saunen und einen Ruheraum.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Schöner Wellnessbereich, sehr gute Frühstück. Einrichtung etwas in die Jahre gekommen, aber alles sehr sauber.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Super Pool und Sauna, sowie die Landschaft
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ruhige und schöne Lage, sehr saubere Zimmer und das Bad. Ein netter und freundlicher Rezeptionist hat uns empfangen. Im Hotel haben wir nur eine Nacht ohne Frühstück verbracht, deswegen können wir da nicht viel sagen. Der Wellnessbereich selbst ist etwas veraltet, obwohl uns die Sauna an sich gefallen hat. Aber alles in allem war für diesen Preis völlig in Ordnung. Danke!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Kjempe fint og rolig hotell. Veldig serviceinnstilt ansatte. Veldig fint med basseng. Vi kommer til å reise dit igjen. Flinke de som rengjører,alltid hyggelige.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Det beste hotell i Fulda. Har vært på flere i Fulda sentrum,men kan ikke måles med dette hotellet,dette fortjener mer enn 5 stjerner.Og veldig bra pris,renhold service.Alt i alt perfekt. 👍👍👍👍
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Gute Lage, jedoch nur durchschnittliches 3 Sterne Niveau. Hotel doch schon älter und in die Jahre gekommen, großflächig renovierungsbedürftig. Bad war jedoch neu. Betten gut, Bezüge an den Sitzmöbel und Verdunkelungsvorhänge teils zerschlissen. Frühstück nur nötigsten Standard. Kalte Räumlichkeiten, Internet schlechter Empfang
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im Naturpark Rhön. Ideal als Ausgangslage für Wanderungen. Sehr schöne Zimmer, sauber mit Schwimmhalle und verschiedenen Saunen. Gerne wieder
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut zum Erholen und Wandern. Personal ist sehr freundlich und hilfsbereit.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel

Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Ok men ikke mere

Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd. Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Fantastik!
Stayed 1 night in Jun 2025