Pontecasale Holidays from £618

Nice location, great staff and good property

Staff were extremely helpful and accommodating, and we felt very at home. Thank you very much. The room was clean and very well themed for the location. The property has amazing views, which made it feel excellent to be in the mountains. The property is a little out of town, so it's a short drive or about a 20-minute walk (bus service is available).

The property was beautiful, but is dated. We had a 4th floor room where you took stairs up once inside. The room was very warm and had to request fans. The air conditioning was not sufficient. Room was somewhat dated and could use updating. The 2nd floor of the hotel was gorgeous. The staff was very friendly and attentive. We only had ala carte breakfast and it was very good. The WiFi was poor and there was not availability to stream onto the TV nor were there any channels in English. Both WiFi and streaming capabilities should be updated.

The staff is very helpful. If you need something they are very accommodating. The location is great. It is close to all the shopping. They have a dock right outside the hotel that can bring you by private transfer ($$$). Another option is the "bus taxi" where you bring your luggage on and you get off at San Marco Vallossa. Its a 5 min walk. If I can do it, anyone can! The breakfast is ok. Downside for travellers. The hotel needs to update the rooms and repaint. No elevator. 2nd floor = 4 flights of stairs but they have someone that will bring your luggage up to your room and back down. It is a very busy dock and used for bringing supplies to all the businesses nearby in the morning- very noisy. But All the waterways are noisy, Welcome to Venice!!