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Reviews of Grand Hotel Royal

4 out of 5
Grand Hotel Royal
Viale G. Mazzini 49, Pompei, Città Metropolitana di Napoli

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How interesting to stay at a family owned property. We met the father, son, daughter and cousin during our stay and enjoyed their generous hospitality. Their help in making a dinner reservation was appreciated as the restaurant served one of our best meals while in Italy. The restaurant, Pompei ruins and train station were all within walking distance. Our one night stay was memorable.
Stayed 1 night in Dec 2019

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, good location, friendly staff
The hotel staff was very friendly and service oriented. The garden in the back, with the classical music playing, gave a wonderful feeling and was beautiful. Also, the closeness to the train station and the Pompei archeological park makes it a really great location.
Stayed 1 night in Oct 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
The hotel was ecellent. The staff were exceptional. They couldn't do enouh for you! I would definitely recommend this hotel to anyone.
Stayed 3 nights in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotels was absolutely wonderful. Close to town center. It was recently redone and is a wonderful place to stay. Proprietor and staff were fantastic. Only problem is shower is to small and uncomfortable. Otherwise a great place to stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveiently central. They organised a car to take us to the further entrance gate of the Pompeii ruins. So we were able to walk through then exit at the gate closest to the hotel. Glutenfree breakfast organised. Pleasant staff, very helpful. Lack of anywhere to be, apart from a rather small room. No lounge. New garden all a bit bare, it was too cold to sit outside. But it was very inexpensive and good value for money!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly family run hotel. The rooms have recently been upgraded with quality bathrooms and modern decor, everything was spotlessly clean. For breakfast there was a lovely range of home baked pastries as well as the usual continental fare and also bacon and eggs. The family were so helpful taking the time to chat and gave lots of local advice. Looking forward to our next visit.
Stayed 2 nights in May 2019

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel situated just a short walk away from the new Pompeii and the Trenitalia train station. The venue is lovely and fresh, clearly newly renovated. It is run by some brilliant staff who are kind, thoughtful and caring. Although we don't speak Italian, we managed to communicate with the staff well and they were more than happy to assist with any questions we had. I would highly recommend this hotel, based on it being so close to Pompeii's centre, the ruins only being about a 5 minute walk and the train station being so close by. We had breakfast included in our package and it is useful to note that this is a European style breakfast, however there were plenty of options available, from pastries to cereals, hams, cheese, scrambled egg and fruits. Also, the beds are very comfortable and the bathrooms were well equipped. Thank you for a fabulous stay.
Stayed 4 nights in Feb 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!!
Super bem localizado, com estacionamento gratuito e bom café da manhã.
Stayed 1 night in Aug 2019

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaits.
Hôtel bien placé dans Pompei. État neuf. Nous sommes agréablement surpris surtout par la qualité de l’accueil du responsable de la réception que par le jeune homme qui s’occupe des clients que de la personne qui fait le ménage... il est très rare d'être Aussi satisfait d’un hôtel.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura tutta nuova ottima anche la posizione personale eccellente
Stayed 1 night in Aug 2019
Response from Staff GHR. on 29 Aug 2019
Grazie per i VS giudizi belli, VI aspettiamo anche solo per un caffè, Buona Giornata (AUGURI).

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra et surtout ! pas ordinaire
très bon hôtel , très bien situé car à 5 mm à pied du site historique , le Patron et son fils sont très accueillants et regorge d’idées pour vous faire passer un bon séjour . Les commentaires élogieux des précédents voyageurs nous ont convaincus et sont parfaitement vrais , ce qui n'est pas toujours le cas.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel, bien placé par rapport au site archéologique. Parking gratuit. Gens super sympa.
Stayed 1 night in Jun 2019

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in Gehdistanz zu den Ausgrabungen
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, appena ristrutturato a conduzione familiare. Personale molto attento e disponibile alle esigenze del cliente. Posizione strategica per Pompei. Da ritornarci sicuramente!!
Stayed 3 nights in Apr 2019

10/10 Excellent

MAURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un luogo da non perdere con 2000 anni di storia
Hotel moderno, vicino al centro, gestito ottimamente dal sig. Gaetano e dalla famiglia. Molto premurosi ed attenti a soddisfare le esigenze della clientela. Ingresso agli scavi ed alla basilica a 500 mt., molto comodo per non dover utilizzare l'auto. Buona colazione con numerosi dolci fatti in casa.
Stayed 5 nights in Apr 2019

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Personalen var väldigt hjälpsam på alla sätt och vis. God frukost. Fanns inget att klaga på.
Stayed 1 night in Apr 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura vicina alla stazione dei treni di Pompei e comoda al centro. Ottima accoglienza, check in veloce, camera estremamente pulita e confortevole. Ci tornerei sicuramente in occasione di un altro viaggio a Pompei.
Stayed 1 night in Dec 2018
Response from staff on 8 Jan 2019
Grazie per il Vs giudizio, è stato un onore e piacere averVi come ospite, spero di rivedervi presto, Cordiali Saluti.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL APPENA APERTO
Hotel aperto solo da 15 gg. ma già arredato con cura, il titolare sig. Gaetano ci ha accolti come in famiglia, personale disponibile a tutte le richieste, pur essendo a pochi mt. dalla Stazione, non si sente nessun rumore, . Ottimo soggiorno, Stanno completando una bella zona relax in giardino, sarà da ritornarci appena completato... .
Stayed 2 nights in Sep 2018