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"Bed comfort was great "

"Perfect location close to everything. "

"The staff were amazing even when we had to book extra nights because of airline cancellations. They helped when there was the tsunami warning and evacuations "

"Rooms were modern, clean and spacious. "

"Easy access to the beach and lagoon! Fantastic ocean view from the room!"

"Great"

"We stayed as a family with children 3 & 12. Enjoyed every day, room service was great, the room with a kitchen is very convenient due to the large fridge. We had room with view on the city - still great - 23rd floor. At night, not too loud. AC was working great, 5 elevators are sufficient for the property. Area around is very attractive with lots of options for swimming, dining, shopping and walking. Complementary ice cream and parties on Fridays are joy for kids"

"The staff was terrible, bad customer service!"

"I loved our view from our balcony to the beach. Staff was very friendly. I also forgot two clothing items in the drawer, by the time I remembered I was already back home. I called the hotel and spoke with housekeeping and they found my items and are preparing to have them mailed back to me. I have to pay a small fee but I'm very grateful they went out of their way to look for it. They also had complimentary breakfast which was pretty good! I would definitely stay there again and recommend it to my friends!"