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Indoor pool, 3 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas
Indoor pool, 3 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas
Indoor pool, 3 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas
Living area

Guest reviews

4.2/5 Very good
142 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Kitchen
Air conditioning
All-inclusive
Laundry

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
24-hour vacancy between guest stays

Map

Explore the area

Popular LocationPlaya del Port de Pollença17 min walk
Popular LocationPollensa Port19 min walk
Popular LocationBoquer Valley5 min drive
AirportPalma de Mallorca (PMI)44 min drive

Choose dates to view prices

  • Standard Apartment, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
    • 2 Single Beds and 2 Single Sofa Beds
    More detailsStandard Apartment, 1 Bedroom

About this property

Aparthotel Duva Convention Center & Spa

3-star aparthotel near Pollensa Port
This aparthotel features 2 restaurants, 3 outdoor pools and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. The apartment boasts a deep soaking tub and offers a kitchenette and a balcony or patio. Guests can appreciate conveniences, such as a sofa bed and a living room, and other amenities include a microwave and room service (during limited hours).
This aparthotel offers 100 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies or patios. This individually decorated accommodation has separate living rooms and includes twin sofa beds and desks. Beds feature down comforters. Accommodation at this 3-star aparthotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
3 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at this aparthotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Other inclusions

Shuttle service to off-site activities

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach shuttle (surcharge)

Pool/Spa

  • 3 Outdoor pools
  • Indoor pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room
  • Turkish bath/hammam
  • Massages
  • Spa services
  • Body treatments
  • Aromatherapy
  • Body scrubs
  • Manicures and pedicures
  • Facials
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Free parking nearby
  • Beach shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Playground

Kitchenette

  • Fridge (mini)
  • Microwave
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 11 for adults and EUR 5.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • 1 bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Twin sofa bed

Bathrooms

  • 1 bathroom
  • Combined bath/shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Library

Entertainment

  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • Roll-in shower
  • Accessible bathroom
  • In-room accessibility
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • In-room massages
  • 24-hour front desk
  • Banquet hall

Things to do

  • Fitness centre
  • 3 outdoor tennis courts
  • Bike rentals on site
  • Rafting nearby
  • Zip-lining nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Rock climbing nearby
  • Waterskiing nearby
  • Cave exploring nearby
  • Scuba diving nearby
  • Sailing nearby

Safety features

  • Smoke detector

General

  • 100 rooms
  • Built in 2000
  • Individually decorated

Where to eat

  • Buffet Restaurant – Serves breakfast, lunch and dinner on selected days.
  • Giravolta – Garden-view restaurant offering Italian cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.

Policies

Check-in

Check-in between noon and anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed from 29 July 2020 to 26 February 2021 (dates subject to change):
  • Bar/Lounge
  • Dining venue
  • Sauna
  • Spa
  • Hot tub
The property is closed between 03 November and 28 February.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 5.50 for children (approximately)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-out is available
The property is kept vacant for a minimum of 24 hours between guest stays
The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Property registration number Pm-2812

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Aparthotel Duva Convention Center Pollensa
Aparthotel Duva Convention Center
Duva Convention Center Pollensa
Duva Convention Center
Duva Convention Center & Spa
Aparthotel Duva Convention Center Spa
Aparthotel Duva Convention Center & Spa Pollensa
Aparthotel Duva Convention Center & Spa Aparthotel
Aparthotel Duva Convention Center & Spa Aparthotel Pollensa

About this area

Puerto de Pollensa

Located in Puerto de Pollensa, this aparthotel is near the beach. Pollensa Port and Alcudia Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Formentor Cape and Alcudia Beach. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros or Karting Can Picafort. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and mountain biking nearby. Our guests love the property's quiet location.

Visit our Puerto de Pollensa travel guide
Map
Popular Location

What's nearby

  • Playa del Port de Pollença - 17 min walk
  • Pollensa Port - 19 min walk
  • Boquer Valley - 5 min drive
  • Bahia de Pollensa - 8 min drive
  • Mirador Es Colomer - 12 min drive

Getting around

  • Sa Pobla Station - 19 min drive
  • Palma de Mallorca (PMI) - 44 min drive

Restaurants

  • Buffet Restaurant — 1 min walk
  • Giravolta — 1 min walk
  • Zarzales - 17 min walk
  • Nico's - 19 min walk
  • Los Faroles - 19 min walk

Frequently asked questions

Can I cancel my reservation for free at Aparthotel Duva Convention Center & Spa and receive a full refund?
Yes, Aparthotel Duva Convention Center & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Aparthotel Duva Convention Center & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and 3 outdoor pools. Pool access is from 9:00 AM to 8:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
There is free parking nearby.
What time is check-in at this property?
Check-in is from noon to anytime.
What time is check-out at this property?
Checkout is at 11:30 AM. Late checkout is available for a fee.
Is this property all-inclusive?
Some rate plans available at this property are all-inclusive.
Where is this property located?
Situated near the beach, this aparthotel is within 1 mi (2 km) of Playa del Port de Pollença and Pollensa Port. Playa d'Albercuix and Boquer Valley are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Aparthotel Duva Convention Center & Spa

4.2
Very good
5 - Excellent
60
4 - Good
61
3 - Okay
14
2 - Mediocre
7
1 - Poor
0
4.2
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel caters for cyclists and does it exceedingly well. On my short trip recently we were treated very politely and well on every occasion I spoke with a member of staff. They were unfailingly helpful. The rooms were large and clean and although not luxurious, were everything one could reasonably expect at this price point. The cycling facilities were also excellent, with large lock-up security cages and track pumps and a mechanic if you needed help. They are located a 10 minute walk from the town, but that's hardly an issue. All in all I would rate them 10 out of 10

Stayed 4 nights in Oct 2019

3/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness, staff & service

The Duva rightly has lots of stars for the facilities but falls down on the basics. There was no guest information in the apartment, where all the facilities were, how to contact reception, directions to the resort and the beach. My biggest complaint was that the apartments were dirty and we were expected to provide our own cleaning materials. I had to go to the nearest shop buy wash up liquid and wash all the crockery and cutlery, they had just been wiped and put away with bits of food on. The maids came in most days, straighten the bed, replace loo roll and didn’t seem to do anything else. A week with no change of bedding in that temperature is not pleasant.

Stayed 7 nights in Sep 2019

2/5

  • Liked: Amenities
  • Disliked: Cleanliness, property conditions & facilities

Very disappointing standards for a 4 star. The rooms were grubby and dated, there was mould in our room and it took 3 complaints for someone to scrub it off. Also had an issue with a broken tap and although fixed they just left all the dirty water all over the pans in the cupboard underneath it. I wouldnt stay here again and dont think it is worth the money. Pool and gym facilities are good

Stayed 7 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No plug in bath or bidet. Bath slightly worn. Small TV. Not possible to have one bedside light illuminated at any time.( both either on or off) Reading lights pointless as they can only be used when the bedside lights are on. Patio noisy due to traffic on main road. Good air conditioning. Good complex facilities.

Stayed 7 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were very clean. Never a queue at meal times

Stayed 10 nights in Aug 2019