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Reviews of Giovì Relais

Giovì Relais
Via Roma 26, Polignano a Mare, BA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews" "
Rating 8 - Good. 11 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very minimal
Stayed 4 nights in Sep 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately adjacent to the old centre of Polignano, the hotel feels new, but styled on older local buildings, and using local materials. How often can you lay in bed, looking up at clamshell fossils in the stones of your arched ceiling? Our room (and the whole building, which features a spa in the cellar) felt calm and comfortable. The breakfast terrace was on the roof, with lovely views over the town, out to sea. Breakfast was reasonable - not the greatest selection in the world, but enough to keep you going until lunchtime. The nearest car-park is 6 or 7 minutes walk away, although if you know what you're doing, you can always stop briefly at the back door of the hotel to load/unload luggage. Staff very friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Giovì Relais on 10 Oct 2023
Thank you so much for spending your time to share these very kind words!

10/10 Excellent

Dharlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should you ever have the opportunity to visit, Nicolette is a gem on the front desk! However do not miss the chance to meet Mario the Tuk Tuk driver he’s not only an incredible tour guide, but the whole village loves him! I would go back there in a heartbeat! ♥️✌️🇨🇦
Stayed 2 nights in Sep 2023
Response from Giovì Relais on 10 Oct 2023
Thank you, your kind review means a lot!

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perfect location, spacious, AC issues.
Beautiful hotel in a perfect location, close to old town and Lama Monoachile beach. You go out the door and you are on Via Roma. Lovely property with adequate breakfast included. If you arrive by car there is a back door on a small street, cars are not permitted at the main entrance street. Nice spacious deluxe room. Staff all very nice and helpful. Only issue we had was AC just would not cool. Nothing hotel could do. So if 24 degrees C in the room is not for you you may want to consider other options.
Stayed 4 nights in Aug 2023
Response from Giovì Relais on 10 Oct 2023
Thank you very much, staff always do their best.

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the heart of Polignano. The street outside gets very busy with people in the evenings, which adds to the vibe. Would i stay again, Yes please. The best place to park is outside the railway station FOC.
Stayed 2 nights in Jun 2023
Response from Giovì Relais on 15 Jul 2023
Thank you, we really appreciate your kind words!

4/10 Poor

Tracey

Travelled with family
Disliked: Staff & service, property conditions & facilities
After a busy day exploring, we expect to come back to a refreshing room. Unfortunately the air conditioning didn’t not work or was set not to go below 24/25 degrees. We stayed 2 nights having to use a fan that was provided by the hotel to try and sleep. This is not acceptable for the amount of money we paid and what is advertised. Staff were friendly but useless, they appeared to know the issue but remained ignorant ti the situation. We were travelling with elderly frail parents and they wanted ti spit us up into different hotels. Not good enough. Breakfast was nice and the location was excellent.
Stayed 2 nights in Jun 2023
Response from Giovì Relais on 15 Jul 2023
Hello, we are sorry to read your disappointment: we proposed to upgrade your parents in a different room with no extra costs but it seemed they didn't want to. You have to consider that with extra heat waves, very sunny days and a very high humidity rate, it's not that easy to have more than 10/12C difference from outside.Thank you for spending your time for your review.

10/10 Excellent

Gabrielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, very walkable, close to restaurants, bars, shopping and everything you could imagine. We really enjoyed our stay!
Stayed 4 nights in Jun 2023
Response from Giovì Relais on 15 Jul 2023
Thank you for your kind review!

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property located on a beautiful street in Polignano (via Roma), terrific restaurants and shops right next door and down the street.
Stayed 4 nights in May 2023
Response from Giovì Relais on 31 May 2023
We are really grateful and appreciate you taking the time to share the rating with us.We really hope to see you again.

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of the city
Stayed 1 night in Sep 2022
Response from Giovì Relais on 1 Oct 2022
Thank you!

10/10 Excellent

Roberto

Stayed 5 nights in Aug 2022
Response from Giovì Relais on 30 Aug 2022
La ringraziamo per la sua recensione, a presto!

4/10 Poor

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
Disappointed that the spa was not included in the price and the aircon was not working so we had to sleep in very very hot conditions. Location was excellent
Stayed 2 nights in Jul 2022
Response from Giovì Relais on 14 Jul 2022
Hello, we are sorry about your disappointment but when you book via Expedia.com it is clear that your reservations only include your room and breakfast. About problems with air conditioning system in your room, they were never mentioned so we couldn't know: we are always ready to fix problems as soon as possible. Best regards.

10/10 Excellent

Armando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Donatella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Fantastic property and attentive service. Everything was perfect. Highly recommended.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good but needed to park outside of the downtown area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Giovì Relais on 9 Oct 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! Can't wait to go back. We had to park our car at the train station about a 10 min walk. Not a big deal.
Stayed 3 nights in Sep 2019
Response from Giovì Relais on 17 Sept 2019
Thank you! We really hope the have you here again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to everything. Service was excellent staff could not have been nicer.
Stayed 3 nights in Sep 2019
Response from Giovì Relais on 17 Sept 2019
Thank you so much for your kind words, we really appreciate that!

10/10 Excellent

anne

Stayed 5 nights in Aug 2019
Response from Giovì Relais on 10 Oct 2023
Thank you!

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Polignaro
Great hotel and attentive service. The town has a Warren of narrow streets so parks BG can be problematic although there is a car park and shuttle bus service c.2km from the hotel.
Stayed 2 nights in Jul 2018
Response from Giovì Relais on 17 Sept 2018
Thank you very much for your feedback! We are very happy you appreciated our service!

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2018
Response from Giovì Relais on 10 Oct 2023
Thank you!

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Definitely Stay Here Again
Would absolutely stay here again. It's a great location too.
Stayed 1 night in Jun 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great little hotel in Polignano - very friendly& welcoming staff Room was lovely & spacious & the hotel is not far from the hustle & bustle of the restaurants & bars
Stayed 2 nights in Jul 2017

10/10 Excellent

ray , London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
We were extremely pleased with this hotel. The location, the decoration, the complimentary breakfast in bed.... Everything was well beyond our expectations. Will certainly come back.
Response from Reception on 10 Jun 2017
Dear Guest, we are glad you enjoyed your stay at Giovì Relais and hope to see you as soon as possible. Best regards

6/10 Okay

Pennwye, Saint Paul MN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, but beware of Street repairs

10/10 Excellent

judy, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small property very well located
The staff is fabulous.Thanks to Dominico,Fabrizio snd Stefano for all you help with the car parking and luggage. We had a great room with a private balcony.Location is perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like no other! Amazing hotel!
Amazing staff, free breakfast and wifi. Walking distance to the beach and city centre. A gem in an amazing town. Street parking is free don't pay the 20 euros - staff will park it on the street anyways.

10/10 Excellent

Bill & Christin, Seattle, Washington USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most perfect place in Bari!
Wonderful room, hotel staff, valet parking, quiet & peaceful despite being located on busy cobblestone street. Room large; could use better towels; Internet connection pretty good.
Response from stefano on 19 Jul 2016
Dear Bill and Christin, we are glad you enjoyed your stay at Giovì Relais and spa. Hope to see you again. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, put down by hefty spa fee
We booked this small hotel in Polignano instead of Bari and paid a premium for it because we were charmed by the small capacity and unique character of the building and rooms, but to our great disappointment the on-site spa facilities were not complimentary as expected but only available at a price of 50€ per person for 1,5h usage. We were very put down by this as the spa was the winning factor for booking this particular hotel and it definitely tainted our stay, I did not feel like the information provided before booking the place indicated this to be the case. Besides this, the owner of the hotel was extremely friendly and helped to park our car in the small side streets. A nice small boutique hotel, but for us it not worth the premium fee without the spa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lloyd Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Pablo Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
El alojamiento esta muy bien, pero se deberia saber lo siguiente: el jacuzzi que esta en la terraza NO esta climatizado, se puede usar pero es agua fria. Por otro lado, el desayuno es muy pobre, ademas no me atendieron bien, no me prepararon la mesa y vieron que me sente, tuve que agarrar las.cosas de otra mesa. Por el precio, el servicio deja bastante que desear.
Stayed 1 night in Oct 2023
Response from Giovì Relais on 15 Oct 2023
Rooftop jacuzzi's water is room temperature and it's a free service usually available only in summer. We are sorry to hear your disappointment about breakfast service: staff is always happy to satisfy guests' requests in case of need or if any problem is mentioned.

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Highly recommend this hotel to anyone visiting Polignano a Mare. Perfect location in the middle of the town with walking distance to the beach, restaurants and everything you want to enjoy. Nice breakfast and very friendly staff. Definitely coming back.
Stayed 4 nights in Jul 2023
Response from Giovì Relais on 18 Aug 2023
Thank you for your very kind words! We can't wait to have you back!

10/10 Excellent

Hélène

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, décoration soignée dans le joli village de Polignano. Très bien situé au centre du village.
Stayed 3 nights in Aug 2023
Response from Giovì Relais on 18 Aug 2023
Thank you so much!

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Giovì Relais on 8 Aug 2023
Thank you for your kind feedback!

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Giovì Relais on 15 Jul 2023
Thank you, your review means a lot to us!

6/10 Okay

Wai Fung

Stayed 2 nights in Jun 2023
Response from Giovì Relais on 15 Jul 2023
Thank you!

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intimo accogliente e bello Con terrazza panoramica
Response from Giovì Relais on 8 Dec 2022
Gentile Sandro,la ringraziamo per la recensione positiva.Siamo stati felici di avervi nostri ospiti.Vi aspettiamo nuovamente A presto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Giovì Relais on 30 Aug 2022
Thank you!

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Giovì relais staff on 21 Sept 2021
Dear Guest, we appreciate you taking a moment to write of your stay with us. We hope that your stay in Polignano a mare was very good. We look forward to welkoming you again. Best regards

4/10 Poor

Maria

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
it's a shame that it's not what it used to be. the rooms are not what you see in the photos of expedia or on their website. In the shower it took more than 20 minutes for hot water to come out. the reception staff have a very bad attitude, except for Domenico who was friendly. not worth what you pay for the place
Stayed 3 nights in Aug 2021
Response from Giovì Relais on 27 Aug 2022
Hello, did you notice any difference between the rooms you see online and the reality? What do you mean when you say "the rooms are not what you see on expedia or on their website"? We are very sorry about the "very bad attitude" of most of the reception staff but we are always ready and do our best to improve, we're sorry for your disappointment. Thank you.

8/10 Good

Laurent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Giovì relais staff on 21 Sept 2021
Dear Guest, We appreciate you taking a moment to write of your stay with us. We look forward to welcoming you again

10/10 Excellent

Ludovica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevolissimo soggiorno, personale carinissimo e disponibile posizione eccezionale ma da sottolineare la cortesia del personale anche in un periodo di altissima stagione
Stayed 3 nights in Jul 2021
Response from Giovì relais staff on 5 Aug 2021
gentile Ludovica, questa recensione non può che farci piacere. La vostra soddisfazione ci aiuta sempre a fare meglio. Vi aspettiamo quando vorrete ritornare.

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situato in pieno centro, zona pedonale, ad un passo dalla famosa spiaggia di Lama Monachile. Camera spaziosa, pulita e confortevole. Attenti alle norme anti-covid. Ricca la colazione servita in terrazza. Personale cordiale e disponibile .
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Giovì Relais on 17 Sept 2019
Thank you!

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and relaxing stay
Very nice stay also visiting the Spa. The room is nice and cozy though the shower wall/door was rather dated and didn't operate well and looked rather corroded. Overall though a nice stay and just what we wanted. The breakfast terrace is very nice(!) but give the girl a training in how to make a cappuccino, we're in Italy! :-)
Stayed 1 night in Aug 2019
Response from Giovì Relais on 12 Sept 2019
Thank you for your kind review, we will definitely consider your obervations! :)

8/10 Good

MICHELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Giovì Relais on 12 Sept 2019
Thank you!