Point Loma Nazarene University

Fantastic attentive staff

Everything was clean enough but could use a good once over. Some appliances in the villa were in need of repair and the provided WiFi is barely functional. There was no room cleanings although I booked as a hotel guest and not through a timeshare (this place operates on both). Most rooms have flights of stairs to access and no elevators so if you’re not of physical shape to carry your luggage up/down stairs, I’d look elsewhere. The front desk staff was awesome but staff otherwise was scarce. The kids enjoyed the pool, fire pit, arcade, and playground amenities. Place is family friendly but be prepared to do some work cleaning wise. Location is pretty far from basically anything besides the Safari zoo so a rental car is a must at this location! Good news is parking is included in your resort fee. However, be prepared to walk a ways from your parking spot due to limited guest parking. We’d return at a lower rate but didn’t quite get what we paid for.

The breakfast was not free, you had to let them know if you wanted the room cleaned, windows could not be opened for natural air, parking was not free, the room had hair on the toilet seat and a toothbrush on the counter near the sink upon entering the room. No microwave oven anywhere in the hotel. No map provided with outlying places to eat - HEARTBREAK HOTEL