- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing and we were so happy to hear we were upgraded to a room with a private pool outside our balcony!! Thank you! The staff and room service was Just Wonderful!! This is more of an all inclusive hotel which we did not know or book it that way so trying to get drinks at the pool can be challenging. Property is beautiful but for those that can not do stairs it has many up and down stairs even with elevators you have to climb many stairs to get around a strange layout. Breakfast buffet was wonderful.