Search Hotels Near Plymouth Playhouse, Minneapolis - St. Paul

"room is big and clean,"

"Room was clean. the hotel was partially under construction. Check in was ok. Bathroom sink would not drain, had to pry the stopper up to make it work. but had hot water in sink. In the morning the shower handle turned extremely hard and would only go about a quarter turn. there was no hot water in shower. when checking out we told the hotel clerk and asked if we would be compensated some how, such as a partial refund but all they did was apologize and said they'd have to take it up with their mgr when they arrived. we have not heard from the mgr and I would expect some kind of refund."

"We had a great time at the Fairystone Cottage...a magical experience. The grandkids loved the costumes. Angela thought of everything when she set up this home. The bedrooms were comfortable, the sitting areas had plenty of room for everyone, and the kitchen included everything you need to entertain. When I did have a question, Angela responded immediately. I really appreciated the quick responses...thanks for an enjoyable vacation."

"Didn’t like that there was restaurants in hotel rather than breakfast. No microwave in rooms. Got locked out of room day of checkout almost 2 hours before checkout time. Had to have staff reopen it because they couldn’t get me a new a key that worked. Staff was very helpful. Overall stay was good"

"Great location, good price, decent breakfast, mostly quiet."

"Breakfast"

"Room was filthy and made me sick. Found mold growing behind peeling bathroom wallpaper. After I finally got to the only room they'd offer to switch me to, I found out they downgraded to a queen bedroom from a king without being informed or the price adjusted. As-of this review, they have yet to refund me the difference in price, or for the manager to respond to the mold, spiders, lack of cleanliness, foul room smell (embedded in carpet and curtains) that made my first and primary room during this stay uninhabitable and unsafe. They never had a disability accessible room available despite booking one with a roll-in shower for this stay and the next. I was repeatedly woken up by housekeeping coming in despite having a late checkout, and they came inside my room each time without waiting for a response and while I was sleeping. I did not feel safe. I need to be refunded the room difference. Why do they claim they'll make it right if your room isn't clean on the handout they give you at check-in, then write off customers when they have a room that's so dirty they can't even unpack their things? The refrigerator had black mold on the top shelf. Mini-frige did not have freezer as advertised in listing, and they wouldn't provide one with a freezer despite my medical need for one. I can't recommend this place to individuals, especially disabled ones or anyone with allergies. They must shampoo/replace their brown striped carpet rooms. They must treat everyone equal."

"The check-in went incredibly smooth, although there was a bell that needed to be rung to get someone's attention. The security deposit seemed a little excessive, but it was back in my account the next day after checking out. The cabinets underneath the televisions seemed unfinished, and I couldn't find the volume control on the TV remote. However, the suite was spacious, and the hot tub was wonderful! Also, when I requested a later checkout, the process was incredibly easy and accepted almost immediately! Would definitely recommend, and will probably stay here again!"

"We always like a good breakfast & this one was very satisfactory."