Citadel House Hotel

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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Overview of Citadel House Hotel

Citadel House Hotel

3.0 star property

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU

Explore the area

  • Popular LocationHoe Park6 min walk
  • Popular LocationSmeaton's Tower7 min walk
  • Popular LocationNational Marine Aquarium8 min drive
  • AirportPlymouth (PLH-Plymouth City)19 min drive

Choose dates to view prices

About this area


Citadel House Hotel is located in Barbican, a neighbourhood in Plymouth. Tinside Lido and Torpoint Ferry are worth checking out if an activity is on the agenda, while those looking for area attractions can visit National Marine Aquarium and National Maritime Aquarium. Antony Woodland Garden and Port Eliot House and Gardens are also worth visiting.

What's nearby

  • Hoe Park - 6 min walk
  • Smeaton's Tower - 7 min walk
  • Plymouth Dome - 8 min walk
  • Tinside Lido - 12 min walk
  • National Marine Aquarium - 8 min drive

Getting around

  • Plymouth Station - 19 min walk


  • Everest Spice - 2 min walk
  • Rhubarb & Mustard - 4 min walk
  • Chloe's Restaurant - 5 min walk
  • Fletcher's - 6 min walk
  • Wildwood - 6 min walk

About this property

Citadel House Hotel

3-star, Plymouth guesthouse in Barbican
This smoke-free guesthouse features free WiFi in public areas.
Citadel House Hotel offers 6 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • Daily housekeeping
  • Luggage storage


  • Smoke-free property

Room amenities


  • Hairdryer


  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker

Similar properties

See similar properties



Check-in from 2 PM - 7 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 4 out of 16 reviews
5 - Excellent 25%
Rating 4 - Good. 4 out of 16 reviews
4 - Good 25%
Rating 3 - Okay. 2 out of 16 reviews
3 - Okay 13%
Rating 2 - Poor. 4 out of 16 reviews
2 - Poor 25%
Rating 1 - Terrible. 2 out of 16 reviews
1 - Terrible 13%




Staff & service




Property conditions & facilities



3/5 Okay

Liked: Cleanliness, staff & service
Citadel House
The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied. The owner was friendly so that was nice. Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the website I couldn't find any reference to this, so it came as a total surprise. The hotel is in a good location fairly close to the Hoe and city centre.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room 6 Nasty step just iside door watch out . Bad matrest on bed and shared bathroom but good location and ok price for the area £5 on street parking.
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The B&B manager is really helpful and friendly. It's in a great location, very close to town centre, the Hoe and harbour, really easy to walk everywhere. Nice building, slightly faded, but no complaints. Easy check in and out.
Stayed 2 nights in Sep 2020

1/5 Terrible

Dirty tired hotel which advertised en suite bathroom but was shared with others.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Perfect for what we wanted. Breakfast good
Stayed 1 night in Dec 2019