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Reviews of Amakaya Backpackers & Apartments

3 out of 5
Amakaya Backpackers & Apartments
15 Park Lane, Plettenberg Bay, Western Cape

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Room was kind of smallish and not the most comfortable. WIFI could have been better.
Stayed 2 nights in Dec 2018

8/10 Good

Till

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2017
Response from Dave on 29 Nov 2017
Hello Thank you for taking the time to review your stay with us. Any suggestions on how we can improve guest enjoyment will be appreciated. Regards Dave Swart

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
backpacker
the owner needs to make unscheduled spot checks!
Stayed 2 nights in Nov 2017
Response from Dave on 29 Nov 2017
Hello Thanks for your comments. I do make unscheduled checks and will increase these. Are you able to give some specifics that you found to be problematic? Regards Dave Swart

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
The staff make this place a top stay. Thank you Stephanie and Jason.
Stayed 1 night in Aug 2017
Response from Dave on 27 Aug 2017
Hello Bridget Thank you for your review. I will pass on your comments to our staff. It is always good when they get compliments for their interaction with guests. Regards Dave Swart

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Backpacker in Plett
This place is all about the staff. They made my stay. Professional, helpful, knowledgeable and always prepared to go that extra mile and always with a smile in their face. They deserve to be paid so much more.
Response from Dave on 26 Feb 2017
Hello David Thank you for your comments. It is good to know that our staff are pleasant to deal with and understand the guests needs.

8/10 Good

Deon

Liked: Cleanliness, staff & service, room comfort
Over night
Just an over night stop over on our way to Cape Town

8/10 Good

Gareth J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was just a stopover for me. Staff were very friendly, accomodation and service was great for what I paid. Basic breakfast also included.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget option
Nice place, cheap and walking distance to resturants and shops

10/10 Excellent

Gordon, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, wonderful staff. 5 stars
The rooms and bathroom were well kept. The staff is exceptional. They will help you book your trips and also get you discounts where applicable. The staff is really top notch. They will recommend restaurants and activities for you to do if you run out of ideas. You can mingle with everyone there, which made the stay really enjoyable and felt a little like home for the 5 days that we were there. Overall, best backpackers that I have been to so far.

2/10 Terrible

Dominik

Stayed 1 night in Mar 2023
Response from Dave on 11 Apr 2023
Hello DominikPlease advise what you were not happy about with your stay with us.Surely if you are going to give a poor rating you owe the establishment the courtesy of a reason.How else do we ensure future guest do not have the same experience?RegardsDave Swart

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Gammelt, slidt og beskidt.
Knap så rent, knap så komfortabelt. Ikke pengene værd. Halv pris, og det havde matchet omgivelserne.
Stayed 1 night in Nov 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Dave on 2 Aug 2018
Hello Stefan Thank you for your review of your stay with us. Glad to hear that we met your expectations. Regards Dave Swart

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort