Pleasanton Holidays from £1,015

Our room wasn’t ready at the 4:00 check-in time. The breakfast area tables were dirty and the food wasn’t replenished for the crowd of guests. We had to ask twice for a bottle in our room to be refilled. We had to make two calls because the TV wasn’t working and there was never any follow up by staff. The pool (which was originally a large draw for us) was always packed the small children and large flotation devices/toys. No room in the pool for adult guests. We checked on three separate occasions and it was always the same. Room was nice and bedding was lovely, but overall disappointing.

Beautiful property great staff

The room was wonderful. Check in and out was a breeze. The rooftop pool was delightful in the evenings. The design allowed a cool breeze inside the pool area which was a welcomed respite from the days heat. I think our only disappointment was that the two times that we endeavored to dine at the Ambler. The first night, something was wrong with the kitchen and the restaurant was closed. The next night we were wanting to dine later in the evening and at 9:45 was told that it was too late before closing time (10:00) to be served. I found that to be a less than stellar offering of good customer service for hotel guests. Other than the restaurant experience, we found our stay lovely.

We enjoyed our stay but were surprised to find out there was no on premise parking. We loved the convince of being on the riverwalk but we did have to walk a ways away for parking.

There is valet parking for $60 a night or you can cross the street and park for $30 a night. (Fine just something to consider when planning!) there seems to be a lot of homeless near by, within a block. But it’s very walkable to down town.