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Reviews of Savannah Suites Pleasanton

2.5 out of 5
Savannah Suites Pleasanton
1924 W. Oaklawn Road, Pleasanton, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 125 reviews" "
Rating 8 - Good. 38 out of 125 reviews" "
Rating 6 - Okay. 21 out of 125 reviews" "
Rating 4 - Poor. 11 out of 125 reviews" "
Rating 2 - Terrible. 6 out of 125 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe Gamez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was awesome! So fast, helpful and friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Cody

Business traveller
Disappointed
Nice hotel and decent service checking in but I won’t be back. I don’t like hotels with no proper breezeway and a ramp for a luggage cart or automatic doors. The front desk is closed at night so if you need something, you are S.O.L., because nobody answers the numbers that are given for guests in need and nobody calls back when you leave a message. I wasn’t given a wifi password at check in and of course couldn’t get one later because nobody is available to help.
Stayed 1 night in Jan 2024
Response from Management on 23 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Steve

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The property claimed to accept pets but after checkin they required an additional $200 non refundable deposit for our small dog. We were unable to stay in the room and they would not refund our payment.
Stayed 1 night in May 2023
Response from Management on 5 Jun 2023
Good afternoon Steve,I would like to extend an apology to you in regards to the pet fee. Unfortunately we are pet friendly with a pet fee. A lot of cleaning and care goes into a room that has had a pet in it. Expedia mentions at the bottom the fee associated with pets. But I do still want to apologize for any confusion this may have caused.

2/10 Terrible

jacob

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was noticeable irritated because she had to get off her cell phone to check us in, then we got to our room only to find out that the water in all of the room was brown. We called the girl at the front desk and she told us that was a normal experience and that it happens just to run the water and it will get clearer. I don’t want to shower in brown water or use it to brush my teeth, no apologies of any kind, absolutely horrible non existent customer service!
Stayed 1 night in Apr 2023
Response from Management on 1 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Raymond

Business traveller
Liked: Staff & service
Stayed 7 nights in Jan 2023
Response from Management on 18 Jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐⭐⭐⭐⭐
My stay at Savannah was AMAZING! The fact that this Inn was affordable, it is also placed in a very convenient location near shopping centers and even a car wash within the same grounds as the inn. Service also #1, workers are on top of cleanliness & trash remove. Laundry room, business office & Gym area on site as well. Definitely recommend this inn to anyone planning to stay in Pleasanton, Tx
Stayed 9 nights in Dec 2022
Response from Management on 6 Jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

10/10 Excellent

Lauren

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very convenient location. Close to stores and restaurants. Very clean. Felt like home.
Stayed 1 night in Dec 2022
Response from Management on 6 Jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

6/10 Okay

David

Liked: Cleanliness
No Breakfast No coffee No Ice Machine Basic tv channels
Stayed 2 nights in Dec 2022
Response from Management on 6 Jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Beware this place charges a $200,00 pet fee, which is not mentioned anywhere.
Stayed 4 nights in Dec 2022
Response from Savannah Suites on 8 Dec 2022
Dear Charles, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

6/10 Okay

Gary

Disliked: Staff & service, amenities, property conditions & facilities
They didn't have breakfast and I am a breakfast person. I wanted to leave at 6:30 am and the desk clerk didn't get in til 7:00 am. for me to get a receipt. So I went to McDonalds for breakfast and and of course the dine in wasn't open til 7:00 am. The bed was hard and felt like laying on springs. It made loud sounds every time I would turn over. There are large stains on the carpets that looks like water damage. The stains were in the room and in the hall. The man at the front desk told me that the motel and been bought out and the new owners were going to fix it up. The motel is a far piece from I-37.
Response from Savannah Suites on 29 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

10/10 Excellent

Allen, Pleasanton

Stayed 1 night in Nov 2022
Response from Management on 18 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

8/10 Good

Gabriel

Travelled with partner
Liked: Amenities, property conditions & facilities
For the price the stay was nice.
Stayed 3 nights in Nov 2022
Response from Woodspring Suites on 28 Nov 2022
Dear Gabriel, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Good

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rates. Booking on line kind of a hassle. Nice rooms for the price.
Stayed 1 night in Nov 2022
Response from Savannah Suites on 28 Nov 2022
Dear Dalton, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Jose

Stayed 1 night in Aug 2022
Response from Management on 18 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff. Overall great stay.
Stayed 2 nights in Sep 2022
Response from Savannah Suites on 14 Nov 2022
Dear Shawn, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Lavelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Staff was friendly. Rooms were very nice and affordable.
Stayed 1 night in Sep 2022
Response from Savannah Suites on 14 Nov 2022
Dear Lavelle, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

6/10 Okay

Mohamed

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly team but the room was hard to sleep in as the mattress was very thin
Stayed 1 night in Sep 2022
Response from Savannah Suites on 14 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

8/10 Good

Donna

Liked: Staff & service
Stayed 2 nights in Sep 2022

4/10 Poor

Loretta

Disliked: Cleanliness, staff & service, property conditions & facilities
No ice machine no coffee pot
Stayed 1 night in Aug 2022
Response from Savannah Suites on 14 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Savannah Suites on 14 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

6/10 Okay

Albert

Stayed 1 night in Aug 2022
Response from Savannah Suites on 28 Nov 2022
Dear Albert, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Alex

Stayed 1 night in Aug 2022
Response from Savannah Suites on 14 Nov 2022
Dear Alex, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Albert

Stayed 2 nights in Jul 2022
Response from Savannah Suites on 14 Nov 2022
Dear Albert, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Cornelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Jul 2022
Response from Savannah Suites on 14 Nov 2022
Dear Cornelio, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately we had a 2 hour power outage which disrupted our sleep but other than that the experience was good.
Stayed 1 night in Jul 2022
Response from Savannah Suites on 14 Nov 2022
Dear John, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry you had to experience the power outage. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

6/10 Okay

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stay at savannah when we come into town. The price is great but for the price $55.00 for the room, there was no offering of breakfast at all.
Stayed 1 night in Jul 2022
Response from Savannah Suites on 14 Nov 2022
Dear Fred, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay staff is super
Stayed 1 night in Jun 2022
Response from Savannah Suites on 14 Nov 2022
Dear Jack, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Savannah Suites on 14 Nov 2022
Dear Juan, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Savannah Suites Team on 8 Feb 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service
Disliked: Room comfort
So much potential, so little results!!
This is almost a new property built as an extended stay. It was very difficult to find as it is behind a car wash and has no signage! Had a second floor unit - it does have an elevator and luggage cart. I asked about an ice machine as I like a drink after dinner before bed - none on site and the refrigerator did not have an ice maker. Unit had a 2 burner stove, microwave, refrigerator, coffee pot, and sink. No equipment provided to use any of it!! Not even a packaged coffee filter and coffee or a cup to put it in!! The rest of the furnishings were sparse and the bed had a poor quality mattress. There was a peaceful view out the window of a small cattle pond and some cattle grazing. This could be an amazing place with just a few changes.
Stayed 1 night in Jan 2022
Response from Savannah Suites Team on 4 Feb 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

4/10 Poor

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
The Bed was uncomfortable it was like sleeping on a box spring. There was no continental breakfast or even coffee. Which it was shown to have on the Expedia app and there was what looked like a dip stain on the floor which was gross but the rest of the room was clean and it was quiet
Stayed 3 nights in Dec 2021
Response from Victoria on 14 Dec 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely -Savannah Suites Team

8/10 Good

Vanessa, Poteet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really Ike the fact that they have standard size refrigerators and a stove top to prepare food while working out of town. Very convenient.
Stayed 14 nights in Nov 2021
Response from Victoria on 7 Dec 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one Sincerely, Savannah Suites team

8/10 Good

Julissa

Stayed 1 night in Nov 2021

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
great staff
great staff
Stayed 1 night in Aug 2021

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Nothing to complain about.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room, yet simple.
Stayed 1 night in Jul 2021

8/10 Good

Stephan

Liked: Staff & service
Quiet-comfortable… just what I needed
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Saul

Stayed 2 nights in Jul 2021

10/10 Excellent

darren

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean, comfortable beds, kitchenette with pot and frying pan.
Stayed 2 nights in Jun 2021

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
We were pleasantly surprised. Very clean room. Cold A/C, even a separate dehumidifier in the room. Very good water pressure with lots of hot water. All the amenities like soaps, shampoos, and or course plenty of towels. The only disappointment was the continental breakfast. It was sparse and the coffee luke warm. For the price paid, this was a great deal.
Stayed 1 night in Jun 2021
Response from Management on 7 Jun 2021
Thank you Rick for taking the time to review the hotel. Glad you are happy with most of the of the hotel and we will review our continental breakfast procedures. We do start service very early to accommodate our early workers but will review how we can do a better job. Be Safe Rick and Hurry back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wad good.
Stayed 1 night in Apr 2021

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Management on 26 Apr 2021
Thank you Amber for taking the time to review our hotel. I am so happy you enjoyed your stay! I will share this review with staff - they work hard to please our guests. Hurry Back!

6/10 Okay

Pam

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Not my first choice
We encountered some issues upon arrival regarding our "made in advance" reservation that wasn't recorded on their end. Hence, we didn't get the room we ordered. Our first night was unpleasant at best.(bed springs bulging out the sides of the bed, rusty water coming out of the shower/tub for 30 seconds before it ran clear, toilet in need of repair, etc. In other words, we were given the "last resort" room). After a firm, but professional discussion with Management the next morning, they agreed to move us to a better room (although we were given 10 minutes - literally - to pack up and relocate). Still had toilet issues and bed issues with the new room, but when the entire is sold out of hotel rooms - you pretty much suck it up and just endure it.
Stayed 3 nights in Apr 2021
Response from Management on 26 Apr 2021
Hello Pam We do apologize we had to shut the water down for 15 minutes while we repaired a cartridge. Yes the water would run rusty for a bit - sorry. No hotel was sold out that week-end to the surprise of all the General Managers. Sorry about the reservation but that wouldn't be caused by the hotel.

10/10 Excellent

Billi lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Management on 25 Mar 2021
Thank you Billi Lynn for taking the time to review the hotel. We are very happy you enjoyed your stay and look forward to your return.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Think twice before staying here.
The stay started out good, but went horribly wrong. Employees were great at check in, very helpful. But we did not have wifi and was told that it seldom works. Then on the second night the fire alarm kept going off, the little ones were scared and crying. We would get them settled and it would go off again. This fire alarm happened several times. It finally stopped and we were able to get to sleep. In the morning we were awakened but housekeeping at 7:00am with one knock and then they entered. Now we are awake and trying to get packed to check out and we have brown sandy water, no coffee. As we were packing the fire alarm starts up again. Of course if the fire alarm is going off the elevators are not working. I now have to carry luggage down the stairs. To top off the insults the manager was not sympathetic, she was argumentative and very rude. The manager even said well you were the one that made the choice to stay here,not me. My advice it to find another place to stay, we never had wifi, I feel like the fire alarm situation happens a lot there. Not sure about the brown sandy water situation.
Stayed 2 nights in Mar 2021
Response from Management on 22 Mar 2021
Hi So Sorry you had a bad experience at the hotel. Our sincere apologies. We do not have issues with the internet, I believe you were there for two days did you speak to the front desk? Housekeepers do not arrive at the hotel until 9:00AM, this will be reported to the manager and will be resolved. Again so sorry you had a bad experience.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021
Response from Management on 8 Feb 2021
Thank you John for taking the time to review our hotel. will share this review with the team. They work hard so that Guests have an enjoyable experience. Hurry Back

4/10 Poor

esau

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Management on 26 Jan 2021
I am sorry you didn't enjoy your stay. I wish you had explained your disappointment. We use reviews to improve our guest experience.

10/10 Excellent

Juan, Texas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive....clean... accessible to businesses..easy parking..
Stayed 1 night in Oct 2020
Response from Management on 9 Nov 2020
Thank You Juan for taking the time to review the hotel. Our team works hard to make our guests happy. I will share this review with them. Thank You and hurry back!