Kempinski Palace Portoroz

Photo gallery for Kempinski Palace Portoroz

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Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Overview of Kempinski Palace Portoroz

Kempinski Palace Portoroz

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Obala 45, Piran, 6320

Explore the area

  • Popular LocationPortoroz Beach3 min walk
  • Popular LocationPiran Harbour4 min drive
  • Popular LocationTartinijev Trg5 min drive
  • AirportTrieste (TRS-Friuli Venezia Giulia)54 min drive

Choose dates to view prices

About this area

Portoroz

Located in Piran, Kempinski Palace Portoroz is on the Strip and on a private beach. Praetorian Palace and Savudrian Lighthouse are local landmarks, and some of the area's activities can be experienced at Piran Harbour and Izola Marina. Looking to enjoy an event or a game while in town? See what's happening at ATP Stella Maris Stadium or Nereo Rocco Stadium. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Guests appreciate the hotel's central location.

What's nearby

  • Portoroz Beach - 3 min walk
  • Piran Harbour - 4 min drive
  • Tartinijev Trg - 5 min drive
  • Izola Marina - 9 min drive
  • Plaža mesečev zaliv - 15 min drive

Getting around

  • Koper Station - 19 min drive
  • Ljubljana (LJU-Joze Pucnik) - 86 min drive

Restaurants

  • Mignon - 2 min walk
  • Kavarna Cacao Portoroz - 3 min walk
  • Oštarija Portorož - 3 min walk
  • Ribja kantina »Fritolin« - 4 min walk
  • Kantina Rikardo - 11 min walk

About this property

Kempinski Palace Portoroz

Hotel with private beach and full-service spa
Spend the day relaxing on Kempinski Palace Portoroz's private sand beach or pampering yourself at the hotel's full-service spa.
Kempinski Palace Portoroz offers 182 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach and a health club are featured at the hotel. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rose Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages spoken

Bosnian, Bulgarian, Croatian, English, German, Hungarian, Italian, Portuguese, Russian, Serbian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free casino shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: EUR 35 for adults and EUR 17.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Fleur de Sel
  • Sophia
  • Crystal Hall
  • Forma Viva
  • Palace Club

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Lifeguards on site
  • Private winery tours
  • Public winery tours
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room
  • Wine-tasting room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (7707 square feet)
  • Meeting rooms - 8

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Living plant wall
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bidet
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 9 January and 11 March.
The property will be renovating from 11 March 2022 to 8 April 2022 (completion date subject to change). The following areas are affected:
  • Sauna
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 1.25 per night for guests aged 7-17 years old. This tax does not apply to children under 7 years of age.
  • Service fee: 5 per cent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.5 for children (approximately)
  • Airport shuttle fee: EUR 220 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers reduced rollaway/extra bed rates for children under age 12.

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kempinski Palace Portoroz Hotel
Kempinski Palace Hotel
Kempinski Palace Hotel Portoroz
Kempinski Palace Portoroz
Kempinski Portoroz
Kempinski Portoroz Palace
Palace Kempinski
Portoroz Kempinski
Portoroz Palace Kempinski
Kempinski Palace Portoroz Hotel Portoroz
Kempinski Palace Portoroz Piran
Hotel Kempinski Palace Portoroz Piran
Piran Kempinski Palace Portoroz Hotel
Hotel Kempinski Palace Portoroz
Kempinski Palace Portoroz Hotel Piran
Kempinski Palace Portoroz Hotel
Kempinski Portoroz Piran
Kempinski Portoroz Piran
Kempinski Palace Portoroz Hotel
Kempinski Palace Portoroz Piran
Kempinski Palace Portoroz Hotel Piran

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 292 out of 385 reviews
5 - Excellent 76%
Rating 4 - Good. 78 out of 385 reviews
4 - Good 20%
Rating 3 - Okay. 9 out of 385 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 385 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 385 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, especially Marco at the front desk who helped us with dinner reservations and even drove us to the restaurant in Piran and introduced us to the owner. Ester gave me a very nice message and my wife a nice facial. The bartenders were also nice, and the pool man was helpful as well. Overall, the hotel was wonderful and if we return, we will definitely stay at this hotel.t
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
this is a real 5 star hotel
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 6 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Classic European 5 star seaside resort.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of the best Hotels I have stayed in - and I have stayed in a lot! Many other establishments could take lessons!
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place . Great location, salt water pool and own beach . Love it .
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Exceptionally clean and very conscious about safety measures with Covid. Pool and beach convenient and beautiful. Excellent service. The best part was the beautiful breakfast and breakfast room and patio!! Loved it and can’t wait to return
Stayed 2 nights in Jul 2020

3/5 Okay

Travelled with family
Liked: Property conditions & facilities
The properties very nice but we had some problems with our room. The lights kept flickering on and off and the air conditioning did not work very well. Also, unfortunately a roach was climbing on our wall. We told management and they didn’t do anything further. The beach is nice and is run has very nice staff to assist. The food and breakfast was very high quality.
Stayed 2 nights in Jul 2020