Pinezici Holidays from £207

Well below my expectation, the hotel room was austere & very spartan. Not spacious, and felt cramped. Very dated - reminiscent of the Yugoslavian bygone eras. No small ref - that’s OK, but no ice bucket nor ice dispensers. We had to very inconveniently ask for ice from restaurant. The front desk clerk staff was so-so, especially morning desk staff. Not friendly, not receptive, but not too unpleasant. Again, like a Yugoslavian bygone era, the demeanor was rather cold & unwelcoming. Spartan engagement from the morning desk staff. (Some hospitality training would do). The restaurant-breakfast staff was night & day to the desk staff… the restaurant staff was accomodating, friendly & courteous. The housekeeping staff was above expectation, and as a guest, I felt they had pride in their work. Friendly & efficient too. Parking amenities are quite austere. You ae essentially on your own. And if you’re new in town, to reduce stress… just park in parking garage or parking lot away from the hotel (Use Google Map for hints). In relation to parking, since there is not entry way into the hotel… no opening reception to unload & load. Car, van or bus have to double park with hazard-lights on, which gave the guest an unsafe & rather dangerous setting, as other cars wheeze by. There were some loud jackhammer noices reverberating through the area at 4:30 AM. But in fairness, it’s all over the downtown Rijeka area - as there was massive street construction & renovation going on.

The Great. We stayed one night and even though the property is huge and used to be beautiful the room was dirty. Breakfast is amazing with so many different options to choose from and it takes place in a beautiful dinning salon. The chef even prepared some gluten free cakes for us. The Good. The room and bathroom was huge so we had a lot of space. The hotel es great situated just a 2 minute walk to the sea and right beside a supermarket, stores and restaurants. The Bad. Our room was dirty. Even the spoon and glasses were dirty. You can see the opulence in the hotel but how it is decaying. The smell at the entrance and lobby is really overpowering.

Hotel was close to dining and sites. Comfortable rooms with an old world feel.

Very helpful staff. Excellent downtown location.