Pinar Quemado Holidays from £2,423

Este resort todo incluido es altamente recomendable, limpio, excelente servicio, buena comida, muchas actividades para hacer, bonita la piscina, la playa, los restaurantes. El personal muy amable !!!!!! Mi unico consejo seria que el equipo de animacion demuestren mas animo, mas energia, las actividades en el area de la playa eran muy basicas, creo que les falta mas emocion, super apagados.

Staff is increíble, 10 stars, service, attention. Very happy with you guys, this is my second time here and it will be a third time In December,

I normally don’t write reviews, but I felt compelled to do so to help others. Prior to booking I read almost every review, and they all lived up to exactly what they said. The rooms definitely need to be updated, the safes need to be codes and keys. The card key never worked and just in general, the whole hotel can use updating. With that being said the service, hospitality and warmth of the people and staff made this place like home I did take the royal package which I am grateful for because I would have been miserable if I didn’t. When I go on vacation, I like to be served. They could use a few more servers on the VIP side, a special shout out to Santa and Argueolo (vip server on beach) I even have special shout out to Joseph who is one of the vendors that sells jewelry on the beach. He is now a friend. As far as the food, I can’t say enough, the food was delicious except for sometimes breakfast could’ve been a little better. The drinks are good as long as you specify what you want and then it must be top shelf. I drink tequila they did not have what I drink but I did settle for Jose Cuervo, which was just fine. Unfortunately on our last day, we were checking out and had our last lunch and many many locals had come in in droves. They literally knocked me over while trying to get food. I found them extremely rude and took over. I was glad I was leaving at that point and if I do book again, I will make sure it’s not over the weekend when the locals are visiting.

We were able to drink the water at the property that they served to us without any stomach issues. I liked that they gave us extra waters and towels when we asked for them. I liked that they had different food options at the buffet, but some of it was bland. The food could be better but it didn’t ruin our experience. I’d say that guests need to do a better job at picking up after themselves at the beach because they just left their trash when there’s a trash can around every corner. We couldn’t ever find free beach chairs because everyone always claimed them in the early morning. I personally think there should be a policy where you have to actively occupy the chairs to be able to use them, but what do I know. The staff were awesome and the excursion office was great at helping us pick out two trips for our week long trip. I would recommend seeing the monkeys and the VIP snorkeling excursion. There was a mixed atmosphere at the resort with partygoers and beach bums. I would personally go there again because it’s beautiful, safe, and welcoming at the resort. I do think they could make some improvements on what I listed here though!

Nice environment with beautiful view

Everything was excellent, we had a pretty good time with our family!