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CHECK IN was a breeze with Amber!
•Amber is very sweet, knowledgeable, friendly and efficient.
My room is EXCELLENT; very nice, clean and beautifully updated.
I am traveling alone for work; I truly appreciate that I was able to park near the closest entrance to my room!
I most definitely recommend this hotel, very pleased!! 😊
Mostly remodeled hotel. Bathroom in the room was very nice. Nearly new furniture. Very nice staff. Breakfast was acceptable. Coffee was just ok. Definitely recommend this hotel if you’re in the area.
Raymond
Stayed 2 nights in Mar 2024
Response from Diana on 29 Apr 2024
Thank you for your business!
4/10 Poor
Troy
Travelled with family
3 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Room smelled like cigarette smoke, towel was dirty. Breakfast was sub par.
Check in was fast and front desk staff friendly and helpful. The hotel lobby was nicely decorated for the holiday and was very comfortable. Everything was very clean and the bed so comfortable. My only complaint was the room was advertised with a double sofa-bed and in fact, none of the double rooms have them. That was inconvenient in that we had planned for it. Would stay again.
I am a truck driver and was easy to park my bobtail truck. The front desk staff were GREAT. Both day and night shift. The rooms are clean and not run down. Walk in shower is nice. Towels and bedding are good with no stains or burn holes. When I went to bed though I started iching and no bed bugs were found but some type of bugs. Called front desk and they brought up key to another room. They showed me the room and after inspecting it, all was good!! I travel alot and once I alerted them to the problem they took care of it immediately. Customer service like this is rare anymore. They were professional and did not have an attitude when a problem arose. The breakfast is great as well. I have seen some of the reviews and there are no smells in hallways or rooms. Everything is well maintained. I will be staying here again
As far as the hotel, it was excellent. The only issue i had was the railroad tracks are very close to the hotel. It seemed like the train ran every 30 minutes. Luckily I'm a heavy sleeper.
William
Stayed 2 nights in Jun 2023
Response from Diana on 29 Jun 2023
Sorry about the train! Thanks for staying with us.
There have been many improvements in amenities (walk in shower in my room), new carpet, SECURE locks on doors to rooms and outside (electronic) and CLEAN. The only drawback was inconsistent WiFi internet connection. Overall very nice improvements. Staff were very pleasant.
Hotel and staff were all very good. Room was clean and comfie. I was at the farthest room at the back of floor one and you can still hear the trains that go through. Suggestion for the hotel. Room 117 is listed as handicapped accessible however the shower head is about 6'6" up the wall. Even at 5'10 reaching up to get the shower head down is a pain. If the person was in a wheelchair or had limited mobility there would be no way for them to reach the shower head. Maybe leave it down. Also the side holder on the wall that should hold that shower head lower is the wrong size and the wand doesn't fit. The hooks on the door, one is clear at the top of door and the other at standard height again not conducive to someone in a chair or stooped over with a walker.
The room was very clean. Breakfast was a bit disappointing, but there were several work crews staying there, so understandably, there were shortages of options. Would stay again.