Pignone Holidays from £463

Ok hotel in a good location. The welcome beverage was not offered

Good central location. No

This charming room in Vernazza was a special space for our family of 3 for the couple days we explored Cinque Terra. Like most places in these villages, one had to climb through the narrow, winding walkways and stairs to access the room, but this made it more magical for us once we checked-in and could store our rolling luggage. It was like climbing up into a castle room. While we didn't have much communication with the hosts in the days prior (despite having left a couple messages through the Expedia app as suggested), in the hour before our arrival, we had great WhatsApp comms with the host who sent an excellent video showing the path to take to the apartment allowing us to check in early using the keypad to the building entrance, and then to meet them at a different location for final check-in. While small, the room was perfect for our visit (with good airconditioning and wifi). We would stay here again! Vernazza was well positioned to explore the other villages by walking paths and trains.

Wonderful hotel, great location and fantastic staff

The location is beautiful, the view of the church and part of the bay is a good morning wake up dreaming view.. my only complaint was the arrival… the office was close at 4 pm and nobody was answering the WhatsApp contact. A lady open the door to the building where the office was located, and we where able to contact a different phone #, however we have to wait another 20 minutes to finally have the phone answer (they didn’t call back, even though they know we were waiting).. non issue if you are not tired, but we were exhausted after a long trip and a message from us was sent ahead of time notifying of the time of the arrival.. Otherwise, beautiful location