Title: Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! Cabin in Pigeon Forge with water park and Hot tub ## Photo gallery for Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! ![Property grounds - Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! (Pigeon Forge)](https://images.trvl-media.com/lodging/88000000/87710000/87703400/87703390/2156e8a1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, books - Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! (Pigeon Forge)](https://images.trvl-media.com/lodging/88000000/87710000/87703400/87703390/eb1a6380.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! (Pigeon Forge)](https://images.trvl-media.com/lodging/88000000/87710000/87703400/87703390/aa67c6e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, desk, iron/ironing board, travel cot - Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! (Pigeon Forge)](https://images.trvl-media.com/lodging/88000000/87710000/87703400/87703390/fa211f5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, books - Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! (Pigeon Forge)](https://images.trvl-media.com/lodging/88000000/87710000/87703400/87703390/7ae15020.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to this peaceful retreat in the woods, with plenty of land to explore and fresh mountain air. Relax on the wrap-around porch or soak in the hot tub, while enjoying outdoor games and a gas grill for endless entertainment options. ## Reviews 9.8 Exceptional ### Entire cabin 3 bedrooms2 bathroomsSleeps 91604 sq ft ## Popular amenities - Hot tub - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! NEW LISTING! Come explore this dreamy getaway! It is a peaceful retreat tucked back in the woods with lots of land to explore. This cabin offers plenty of opportunities to take in the fresh mountain air w/ the wrap-around porch, relaxing hot tub, & plenty of outdoor games to keep the whole family entertained! The secluded atmosphere allows you to relax and unwind in nature - yet is not far from the action! You would never guess you are less than 3 miles away from the main strip in Pigeon Forge! • Peaceful Secluded Cabin! • Acres of Land to Explore! • Outdoor Fire Pit • Hot Tub • Wraparound Porch with Outdoor Seating • Gas Grill • Outdoor Games • Pellet Burning Stove • Fully Equipped Kitchen • Wifi • Washer/Dryer • No 4WD Necessary Sleeps 9! 3 Bedrooms, 2 Bathrooms: • Master Bedroom: King Bed, 43” Smart TV, Porch Access, & En Suite Bathroom w/ Double Vanity & Shower/Tub Combo. • 2nd Bedroom: Queen Bed w/ Smart TV • 3rd Bedroom: Twin Bunk Bed & Twin Trundle Bed. Common Areas: • Queen Sleeper Sofa in the Living Room. At Haven, we pride ourselves on our guests’ experience. We understand that having a clean and sanitized space is part of that experience. We want to notify all guests that in addition to the extensive cleaning standards we already follow, we have recently doubled down on disinfecting and sanitizing our homes so that our guests can rest assured the home they stay at for their vacation is as safe as possible. Haven’s guests can sleep easy knowing that we take safety issues seriously and that we are responding to the current challenges in a way that allows you to relax and enjoy your stay with us, your friends and family. Guests have access to the entire cabin! We are available if you need us! Pigeon Forge - 3.7 miles Gatlinburg - 11.8 miles Cades Cove - 30.4 miles Anakeesta - 10.5 miles The Island - 2.5 miles Dollywood - 6.5 miles Gatlinburg SkyBridge - 11.8 miles Ober Gatlinburg - 13.5 miles Parrot Mountain and Gardens - 7.3 miles Dolly Parton’s Stampede - 4.5 miles Paula Deen’s Family Kitchen - 2.5 miles The Local Goat Restaurant - 2.8 miles We recommend having a vehicle on hand! \- Due to the agreement with our cleaning service provider, we are not able to accommodate early check-ins or late check-outs. You may check-in as early as 4 pm and must check out by 10 am. \- For your convenience we supply you with a limited starter kit of toilet paper, soap, paper towels, trash bags, and dishwasher detergent. There are several shops you can visit nearby to purchase supplies for the duration of your stay. \- Please note that the hot tub takes around 6 hours to heat up. So depending on what time the property was cleaned, your hot tub may not be hot upon arrival. \- Due to the rural location of this property, cell phone reception may occasionally be spotty. \- No RV or Trailer parking. \- Guests are responsible for providing their own firewood. \- You may not book if you live locally without asking for permission and letting us know why you need a place in town. \- By booking with us you agree to download our app to gain access to the property. \- Guests will be expected to clean up spills and messes that they make and throw all their trash in the trash can. Also, it will be the guest's responsibility to do the dishes before they leave. \- To protect the host and guest, we must verify all guests ahead of the stay. Please be aware: As a part of the verification process, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, and pass through our guest portal. The information is collected for screening and verification only and is not stored or used for any other purposes. \- You understand that your check-in instructions will be sent after successfully completing the guest portal. \- THERE WILL BE A $500 CHARGE FOR SMOKING, PARTYING, OR BREAKING ANY OTHER HOUSE RULES! \- Please do not bring glitter, confetti, or anything like that to any of our properties. \- Please ensure that you review the cancellation policy as it pertains to any cancellation for any COVID-19 reason. We encourage guests to purchase travel insurance because we cannot operate outside of our cancellation policy for any reason. \- No food or drink in the hot tub. \- Due to our close proximity to the National Park, we have a large population of insects including ladybugs, house flies, stink bugs, millipedes, carpenter bees, and wasps. Although all of our properties are sprayed regularly by a professional pest control company, the city and park areas are not. During various times of the year, these insects may find their way into the property. By booking you understand that is a possibility during your stay and understand that there will be no refunds related to bugs getting into the property. We will be happy to work with you to get pest control back out if necessary. \- A temporary hold of $2 will be placed on your credit card as part of our verification process and will be released within 7 days. Haven Vacation Rentals, LLC’s Vacation Rental Terms and Conditions (the “Terms”) apply. Renter will receive and agrees to sign the Terms immediately after making reservation, which will include, but not be limited to, the following: \- The “Minimum Age” to rent the Property is 25 years of age. \- By booking you agree to provide a copy of a valid government-issued ID directly to us. We will request this after your reservation has been made \- The Renter is solely responsible for Renter’s actions and the actions of all family members, guests, and invitees. \- Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. \- Unless authorized by the Property Manager, the number of people present at the Property may not exceed the maximum occupancy indicated in the listing or the reservation for the Property. \- Check-in is from 4:00PM until 12:00AM and Check-out is before 10:00 AM. \- If you do not vacate by check-out time, you authorize us to charge a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property. \- No smoking is permitted on the Property at any time. \- No animals or pets of any kind are permitted at the Property except (1) as specifically authorized in your reservation, or (2) bona fide service animals that we are required by law to allow. \- Renter authorizes us to bill the credit card on file for the full amount of the Rental Fee at the time of booking. Renter agrees not to make chargeback claims with its credit or debit card issuer. \- Events and commercial photography or filming are prohibited at the Property without our express written permission. \- Use of the Property for any criminal activity is prohibited. \- Neither the Property Manager nor the Owner will be liable for special, incidental, or consequential damages of any kind, including those arising from the use of any pool, hot tub, lake, or bunk bed on the property. \- Upon your arrival at the Property, you should inspect the rental unit to ensure the Property condition is to your satisfaction. If you find any conditions you need to report as unsatisfactory or damaged upon your arrival, you should report such conditions within two hours after the time you arrive at the Property. After the two-hour period expires, the Property is provided as is and we are not responsible for the inoperability or unavailability of any amenities. \- You further agree to give us a reasonable amount of time to respond to your report and to cooperate with our efforts to address the concern or provide a remedy. \- You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking. ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Pool/Spa - Hot tub ### Internet - Available in the cabin: Free WiFi ### Parking and transport - Car required - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Microwave - Oven - Paper towels - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Hair dryer - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Books - Games - Smart TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill - Firepit - Garden ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk - Desk chair ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - In a rural location - In the mountains - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping centre ### Things to do - Billiards/pool table - Water park - Basketball nearby - Birdwatching nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Ice skating nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Spelunking nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water skiing nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher - Deadbolt lock ### General - Garden - Unit size: 1,604 square feet ## Similar properties ![Smart TV, fireplace, video games, books](https://images.trvl-media.com/lodging/121000000/120090000/120086400/120086394/56351454.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Foot’s Hideout | Game Room🎱 Hot Tub♨️ Mountain Views🌄 Near Dollywood🎢 Chalet Village - Hot tub - Kitchen - Washing machine - Dryer 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=120086394&PinnedHotelID=120086394&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/106000000/105620000/105618300/105618274/753a5ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW!! 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Sevierville - Hot tub - Kitchen - Washing machine - Dryer 10 Exceptional 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=101989375&PinnedHotelID=101989375&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/70000000/69320000/69317300/69317251/79489741.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stellar Mountain Vistas, Steamy Soaks, Game Nights & Fireside Cuddles - Owl's Mountain View Pigeon Forge - Hot tub - Kitchen - Washing machine - Dryer 6.8 8 reviews £386 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=69317251&PinnedHotelID=69317251&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/42000000/41380000/41376200/41376119/d0493d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \-VICTORIA- ALL NEW! Amazing Rustic Furniture! You can split payments 3 ways. Chalet Village - Hot tub - Kitchen - Washing machine - Dryer 9.0 Wonderful 44 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=41376119&PinnedHotelID=41376119&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is required for transport to and from this property ### Property is also known as 122798 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.80290%2C-83.59800&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VlGOC72TIIrzHsdkEv4R_E1iWRg=) Pigeon Forge, TN #### What's nearby - Smoky Mountain Alpine Coaster \- 17 min walk \- 0.9 miles - Christmas Place \- 4 min drive \- 1.7 miles - Pigeon Forge Snow \- 4 min drive \- 1.7 miles - Island at Pigeon Forge \- 5 min drive \- 1.9 miles - Great Smoky Mountain Wheel \- 5 min drive \- 1.9 miles #### Getting around - Alcoa - Knoxville Airport (TYS) - 50 min drive #### Restaurants - ‪Sunliner Diner - ‬6 min drive - ‪Mel's Classic Diner - ‬6 min drive - ‪McDonald's - ‬4 min drive - ‪Blue Moose Burgers & Wings - ‬6 min drive - ‪Starbucks - ‬6 min drive ## Frequently asked questions ### Is Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! pet-friendly? ### How much is parking at Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire!? ### What time is check-in at Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire!? ### What time is check-out at Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire!? ### Where is Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Private Cabin Retreat – Relax in the Hot Tub & Cozy Up by Fire! Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 2 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10 Cleanliness ### 9.8 Location ### 10 Eco-friendliness ### 10 Property conditions & facilities ## Reviews ### 10/10 Excellent #### Michelle R. 27 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy It was a beautiful home tucked away from all the noise, but still very close to all of the attractions! Perfect feel of being in the mountains and feeling like home. Will be booking again! ##### Michelle R. Stayed 6 nights in Aug 2025 ### 8/10 Good #### Harvey L. 16 May 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Quiet Cabin location Nice older cabin in residential neighborhood but are located away from them. Very peaceful and tranquil, would come back again. ##### Harvey L. Stayed 5 nights in May 2025 ### 10/10 Excellent #### Janette B. 8 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Cabin in the mountains The property was very clean and had everything we needed for our stay. We loved the hottub and the pool table. Beds were very comfortable. . ##### Janette B. Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Kirk H. 21 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great private place The location was close to city activities, but yet secluded enough in the woods arcade didn’t work to where you felt like you were by yourself. ##### Kirk H. Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Jennifer O. 31 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful property Perfect for a family get away. Close to all the attractions. Wonderfully tucked away. Very clean ##### Jennifer O. Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### doris g. 6 Nov 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location Cabin was very clean and had everything needed for a perfect stay . Spent 3 days with family and we all had the best time. Beds were comfortable. This cabin is located close to the parkway but tucked away in the woods for privacy. Pretty much perfect location . Looking forward to renting again ##### doris g. Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Kimberly W. 29 Mar 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### I love this place! We had such a great time! This cabin is literally right in town but tucked away in a private neighborhood. We had a bonfire every morning, so peaceful to drink coffee by the fire with no one around in the woods, so relaxing, which is what we needed! The cabin itself is perfect, I loved that there are 3 bedrooms. Nice big kitchen - beds very comfortable! Great communication with mangers and clean! My favorite part was the huge porches and the bonfire area. We will definitely stay here again if we come back. ##### Kimberly W. Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 13 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location This place is well maintained and just as advertised. Clean and roomy enough for four adults and a teen. It had all the essentials in the kitchen and a grill outside. Property is beautiful and secluded feeling. Close to everything we wanted to do. Would definitely rent again. ##### Verified traveller Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Amy C. 1 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great holiday stay! This cabin was fantastic! It was perfect for my dad with Parkinson’s who can’t do steps well. Only two steps to enter property. Everything on one level and all together was great for him. Kitchen is well appointed especially for a rental. Pool table was fun! Cabin was clean and comfortable. Linens were clean, comfortable and we had plenty. We had a great stay and would definitely recommend it for a family with someone who can’t do stairs well. ##### Amy C. Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Jessica 6 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The cabin was as described, it worked out nicely for our family of 6 between the bunks and pull out couch. There were plenty of things available to use for our stay, I really appreciated all of the extra towels and the starter supplies until we could get settled to go to the store. The location was great, no close neighbors so it felt more secluded but it was actually only a few minutes into the main strip and not a far drive to most of the attractions we went to. I had a few questions about things during our stay and the host got back to me quickly each time, definitely 5 stars for communication. ##### Jessica ### 10/10 Excellent #### Matthew P. 17 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Beautiful place. ##### Matthew P. Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### James B. 12 Jul 2025 Liked: Cleanliness, check-in, communication, listing accuracy Excellent time on our stay , wonderful home - scenic environment and relaxing . Close enough to all without being in middle of it. ##### James B. Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Kristina S. 12 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy We enjoyed our stay. The cabin is in a great location . Very private but within a 5 minute drive to the main parkway. It was clean with great outdoor space. I would recommend staying here. ##### Kristina S. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Tracy H. 14 Jun 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy This cabin was more than expected. We all loved it and definitely would choose to stay here again. We had everything we needed, a beautiful cabin, comfy beds and a short drive to town for the QuiltFest. We were vendors, and getting back to the cabin quickly with a hot tub waiting for us was priceless. Wonderful stay! ##### Tracy H. Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Matt G. 14 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place Very nice ##### Matt G. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Napoleon B. 13 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great seclusion and hospitality We have had an amazing time and greatly appreciate the seclusion, hospitality, and responsiveness! I’m sure that we will stay again in the future! ##### Napoleon B. Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### David L. 16 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family Get Together Truly wonderful home! It felt like you were miles from everyone else but you are less than ten minutes from Pigeon Forge. Lots of space in the home and it was very well decorated. We would definitely stay there again! ##### David L. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Tracy W. 28 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Jeep weekend Excellent ##### Tracy W. Stayed 3 nights in Aug 2024 ### 8/10 Good #### Lauren W. 11 Aug 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The house is beautiful - nestled in the woods, very private and secluded but also near all of the attractions. The layout worked perfectly for our family - plenty of room to spread out with a large (fully stocked) kitchen and living room space. Lots of games and TVs for down time and a great outdoor space as well (including a very long driveway leading up to the property).There were a few small things that could be improved upon - like the fact that all but one of the pool cues was broken and the dryer was so old you had to run the load multiple times to dry it. I'm also not sure I understand the point of using a separate app for some of the check-in communications, but I went with it. However, we were really looking forward to being able to use the hot tub during our 5 day stay. Hours after arrival, I informed the host that it was too dirty to use. It became quickly evident that nothing was going to be done to resolve the issue, which was disappointing. ##### Lauren W. 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