Title: Hotel Arca di Pienza Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Arca di Pienza Guests start their day with a delicious breakfast buffet, unwind in lush gardens, and receive personalized assistance from the attentive hotel staff. ## Photo gallery for Hotel Arca di Pienza ![Double Room | Terrace/patio - Hotel Arca di Pienza (Pienza)](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/741a931f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room amenity - Hotel Arca di Pienza (Pienza)](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/c79edf01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room Single Use | Bathroom | Shower, free toiletries, hair dryer, towels - Hotel Arca di Pienza (Pienza)](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/76d872ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Desk, soundproofing, free cots/infant beds, free WiFi - Hotel Arca di Pienza (Pienza)](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/cea38f72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, soundproofing, free cots/infant beds, free WiFi - Hotel Arca di Pienza (Pienza)](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/872f1c17.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Arca di Pienza provides a charming retreat where travelers can enjoy a breakfast buffet and relax in the garden or cozy bar. The property offers in-room WiFi and multilingual staff ready to assist guests throughout their stay in these peaceful surroundings. ## Reviews 8.4 Very good ## Popular amenities - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning - Bar - Room service ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2529864&PinnedHotelID=2529864&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Double Room Single Use ![Double Room Single Use | Desk, soundproofing, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/dbe539f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV Private bathroom Hairdryer Cable/satellite channels - Sleeps 1 - 1 Double Bed ### View all photos for Double Room ![Double Room | Desk, soundproofing, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2530000/2529900/2529864/feff7e0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge TV 2 bedrooms Private bathroom Hairdryer - 183 sq ft - 2 bedrooms - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPienza-Hotels-Hotel-Arca-Di-Pienza.h2529864.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPienza-Hotels-Hotel-Arca-Di-Pienza.h2529864.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.07947%2C11.67714&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uOLTgsrjoWjeCGd8H1W0rrUJkCM=) Via San Gregorio 19, Pienza, SI, 53026 #### What's nearby - Historic Centre of Pienza \- 5 min walk \- 0.3 miles - Palazzo Piccolomini \- 5 min walk \- 0.3 miles - Pienza Cathedral \- 6 min walk \- 0.4 miles - Piazza Pio II \- 6 min walk \- 0.4 miles - Palazzo Vescovile \- 6 min walk \- 0.4 miles #### Getting around - Montepulciano Station - 22 min drive - Peretola Airport (FLR) - 109 min drive #### Restaurants - ‪Il Caffé Di Pienza - ‬3 min walk - ‪Agriturismo Poderuccio - ‬17 min walk - ‪Buon Gusto - ‬6 min walk - ‪Baccano Panino Toscano - ‬4 min walk - ‪La Terrazza Del Chiostro - ‬5 min walk ## About this property ### Hotel Arca di Pienza Property highlights You can look forward to a free breakfast buffet, a garden and a bar at Hotel Arca di Pienza. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Concierge services, a lift and luggage storage - Tour/ticket information, multilingual staff and a front desk safe Room features All guest rooms at Hotel Arca di Pienza offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Fridges, free infant beds and desks ## Similar properties ![Apartment | View from property](https://images.trvl-media.com/lodging/109000000/108540000/108536800/108536714/813c881c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartment in Tuscany With Pool & Golf Gambassi Terme - Pool - Parking included - Free Wi-Fi - Barbecue grill [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=108536714&PinnedHotelID=108536714&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/24000000/23030000/23028100/23028080/174ef37c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo Poggio Tobruk Pienza - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 9.8 Exceptional 28 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=23028080&PinnedHotelID=23028080&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/893100/893017/45dfbbfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Relais II Chiostro di Pienza Pienza - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 634 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=893017&PinnedHotelID=893017&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge ### Family friendly - In-room cot - In-room refrigerator - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Multilingual staff - No housekeeping service - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - Lift ### More - 1 building - 1 floor ## Room amenities ### Bedroom - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8:30 PM ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 15 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Arca di Pienza Hotel Arca di Pienza Hotel Arca di Hotel Arca di Pienza Arca Di Hotel Pienza Hotel Arca di Pienza Pienza Hotel Arca di Pienza Hotel Pienza ## Frequently asked questions ### Is Hotel Arca di Pienza pet-friendly? ### How much is parking at Hotel Arca di Pienza? ### What time is check-in at Hotel Arca di Pienza? ### What time is check-out at Hotel Arca di Pienza? ### Where is Hotel Arca di Pienza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Arca di Pienza Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 11 8 - Good 13 6 - Okay 6 4 - Poor 0 2 - Terrible 0 ## Reviews ### 6/10 Okay #### Verified traveller 21 Apr 2017 Liked: Staff & service Disliked: Room comfort #### Lo consiglio solo se trovate una buona offerta. Albergo carino in buona posizione,ma il rapporto qualità prezzo, anche se era la notte di Pasqua non mi è sembrata ottima.Ad un prezzo inferiore il mio giudizio sarebbe stato un po' più alto sebbene il letto cigolante e la vista sul distributore avrebbero comunque influito. Quindi lo consiglio solo se trovate una buona tariffa. ##### Verified traveller ### 6/10 Okay #### Verified traveller 15 Dec 2016 Liked: Cleanliness Disliked: Staff & service, room comfort #### Sorry, more frustrating than positive I had read reviews and hotel advertising and seemed worth the additional cost so booked to stay here. I arrived early and found the location problematic because it's on a busy road and there is NO place to park a car. Not even an welcome entrance area so one doesn't know what to do. It meant driving back and forth a few times ending up parking in the gas station across the road. With this being already stressful to then arrive and the main doors locked! 11:30 am! I went to a Butcher next door who helped me and showed me a buzzer which rang a bell and eventually a staff member came down but said to come back later as staff had gone to the bank. By this time, with my car illegally parked I was getting more frustrated. The Butcher told me I could park in a parking area down the road. So I first got my luggage and crossed the busy road and left in hotel lobby. I'm mentioning this so one can be prepared and not go through what I went through. The hotel itself is okay. My room was pretty with a very nice bath but if you open the door /window to the small terrace it's noisy. Granted, at night it may not be but I was there in November and didn't open windows/doors. The hotel is a short walk to Pienza's historic area. The TV was on very early in the morning which I could hear the din in my first floor room. A young woman at reception was nice but a gentleman at reception was too busy on the phone to help me. My impression was overall poor. ##### Verified traveller ### 6/10 Okay #### Tina , Milano 12 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Discreto I titolari dell''Hotel sono gentilissimi ma la struttura presenta alcune carenze: è ubicata sul fronte strada e non dispone di un parcheggio (c'è quello pubblico vicino) e non ha uno spazio adeguato per la sosta. La ns. stanza. nonostante i doppi vetri era rumorosa. Il soggiorno è stato, pertanto, soddisfacente con il valore aggiunto della cordialità dei gestori. ##### Tina ### 10/10 Excellent #### Giorgio , Treviso 7 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Accoglienza familiare, belle camere, molto pulito ##### Giorgio ### 6/10 Okay #### Gisele 4 Oct 2016 Disliked: Property conditions & facilities, room comfort Hotel simples mas agradavel e próximo ao centro histórico. Bom café da manhã . ##### Gisele ### 8/10 Good #### Alejandro 3 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location in a beautiful town, friendly staff excellent breakfast ##### Alejandro ### 8/10 Good #### Verified traveller 27 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un ottima risposta Ho soggiornato in questa struttura assieme ad un amico per due notti. La mia esperienza è stata molto positiva, nulla di cui lamentarmi. Le camere sono pulite e arredate con cura e buon gusto, dotate di aria condizionata, frigo bar e Wi-Fi. La colozione è molto ricca, grande varietà di dolce e salato. La posizione è molto buona, con appena 200 metri a piedi si è in centro paese. Claudia, la titolare, è una persona affabile e sempre disponibile. Nella vita si vive di esperienze e questa, nel suo piccolo, è stata molto positiva. Accorrete gente, accorrete! ##### Verified traveller ### 10/10 Excellent #### PLME, Bordeaux, France 22 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice small friendly hotel near centre of Pienza We received a friendly reception. The staff helped us take the luggage out of the car and take it to the room. We received helpful advice as to where to park our car close by for free. Our room was on the street side but with the double glazing the noise was minor. The room was small but very comfortable and clean. The staff was very friendly and the breakfast, included in the price of the room was excellent. My wife and I would certainly recommend this hotel to our friends. ##### PLME ### 10/10 Excellent #### Federico 19 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel pulito, elegante e personale accogliente La camera era molto grande, c'era un ampio bagno e tutto era estremamente pulito. L'arredamento era classico ed elegante. L'hotel è a gestione familiare e sono stati tutti disponibilissimi, ci hanno fatto sentire a nostro agio. Ci hanno indicato con dovizia di particolari i locali consigliati, i luoghi da visitare e come arrivarci. La colazione era favolosa, ingredienti ottimi e servizio al tavolo. Encomiabile. L'hotel si trovava vicinissimo ad un piccolo supermercato (ottimo per prendere qualcosa da mangiare ed esplorare i dintorni spendendo il giusto), c'erano tantissimi parcheggi non a pagamento e a 100mt il centro della città. Consigliatissimo a tutti quelli che vogliono visitare questa bellissima zona della Toscana. Io e mia moglie ci torneremo sicuramente. ##### Federico ### 8/10 Good #### Cristiana, Ancona 12 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un buon week end Hotel molto carino, titolari sempre disponibili, e molto cortesi.. Colazione ottima, abbondante, con diversi dolci fatti in casa. Camera molto confortevole e pulita ##### Cristiana ### 8/10 Good #### Manuela, Udine 19 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottima soluzione Abbiamo soggiornato in questo hotel per 4 notti. È stata un'ottima esperienza. Vicinissimo al centro, a piedi. Parcheggio gratuito antistante l'hotel. Camera graziosa, ordine e pulizia impeccabile. Grande simpatia e cordialità da parte dei gestori, sempre disponibili e sorridenti. Buona la colazione. Tranquillità e ottimo rapporto qualità - prezzo. Ci torneremo! ##### Manuela ### 10/10 Excellent #### Verified traveller 12 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in walking distance from city centre This was an extremely nice stay with a very pleasant staff. Room was large with direct access to a terrace. We could park for free just behind the hotel. It is only 5 min to the city centre and very quiet at night. The staff in the reception made coffee at a very modest price when we came back in the evening from a restaurant that didn't serve coffee ##### Verified traveller ### 8/10 Good #### Primo, Montecchio Emilia (RE) 7 May 2016 Liked: Cleanliness, staff & service, room comfort Positiva in tutti i sensi. Pienza è un posto davvero molto bello, tranquillo e con interessanti cose da vedere dal punto di vista storico e artistico. ##### Primo ### 8/10 Good #### Kathy, San Jose CA USA 18 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The was very nice and welcoming. Our bagged was brought from our car and the proprietor scoped out a legal ace for us to park in. Overall very homey. ##### Kathy ### 10/10 Excellent #### simone, Milano 5 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Come a casa un piacevole hotel gestito da persone educate cordiali e ospitali ! Consiglio a tutti ##### simone ### 10/10 Excellent #### Gerald, Turlock, Ca 8 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Stay Family owned and very friendly. Went out of their way to help any way they could. WiFi was fantastic. Sort walk to the village with plenty of restaurants and beautiful views. Some parking across the street. We would definitely stay there again. ##### Gerald ### 8/10 Good #### David, San Diego CA 7 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### perfect base for exploring Tuscany The folks at the Arca di Pienza are kind, friendly, and helpful, and they keep the place spotless. Great value, with a spacious room, really comfy bed, and a decent breakfast. Pienza is a must-see and we found it a nice base for exploring the region in day trips. Great location only a couple blocks outside the city walls. It would be 5-stars across the board from us had the AirCon been working correctly but we don't fault management since we didn't speak up. ##### David ### 10/10 Excellent #### Gerhard, Rosignano Mrittimo/ Stuttgart 2 Jun 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traumurlaub in Pienza Hotel sehr sauber und mit freundlicher familiärer Atmosphäre. Parkplätze in näherer Umgebung vorhanden. Nahe an Innenstadt gelegen. ##### Gerhard ### 8/10 Good #### Verified traveller 2 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A cosy hotel in a nice place could be a bit difficult to find a parking spot. ##### Verified traveller ### 10/10 Excellent #### Ya-Wen, Taiwan 16 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常棒的飯店 飯店位置就在小鎮中心，對面有加油站及免費停車格；旁邊有超市，步行到舊城中心只要三分鐘，非常便利。 飯店規模只有幾間房間，接待的人我想應該是經營者以及他的家人，客房位於二樓，即使有小電梯非常熱心堅持幫我們提行李、每次進出大門，有時候是他的父親(我猜想)，有時候是他本人都親切的同我們打招呼。 房間非常舒適，裝潢也很漂亮一致，浴室明亮乾淨，空間感就和照片一模一樣，甚至還有小陽台！ 即使當天入住小鎮的房客不多，老闆仍準備了豐富的buffet等待我們使用，真的覺得這兩天的住宿是我們20天旅程下來最覺得窩心的體驗！ ##### Ya-Wen ### 10/10 Excellent #### GM, Padova 5 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottima posizione Davvero a due passi dal centro della piccola cittadina. Camera molto ampia. ##### GM ### 6/10 Okay #### Kathy Jones, Pienza, IT 4 Sept 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Difficult check-in/-out location Owner and manager are very friendly and helpful, but parking is nonexistent and access to the hotel for check in/out is an issue. ##### Kathy Jones ### 10/10 Excellent #### René, Copenhagen 7 Oct 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Royal treatment Vi blev modtaget med åbne arme og de stod klar til at hjælpe os på plads med kufferter og værelser. Det var en fantastisk modtagelse! Værelserne var dejlige og meget lyse med masser af plads. Vores værelse havde en terrasse, som var perfekt til en kop cappuccino, efter dagens sightseeing og vinsmagninger. Vi mødte hotelejeren på en nærliggende cafe, og uden vi vidste det, havde han betalt vores kaffe. Hvor tit ser man det? Alt i alt, et fantastisk sted, med en dejlig beliggenhed. Næste gang vi skal ti Pienza, skal vi bo på Arca di Pienza igen. ##### René ### 6/10 Okay #### Verified traveller 11 May 2011 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Hotel Arca di Pienze, in Pienza, Italy The new hotel is just outside the old city of Pienza. The hotel is family owned and operated. With just 8 rooms, it operates like a B&B. Upon arrival we discovered that the hotel has no private parking, nor any place to unload luggage except in the main road in front of the hotel. Public parking is available in two close-by lots. More on that later. Our room was OK but not special. Housekeeping was poor. The first day we had almost no TP left and no extra roll. The next day no bath mat was left. The third day, no new plastic cups were left in the room. Problems were fixed immediately upon request, but "reactive" housekeeping is not what the customer wants. Our room had a small patio with table and chairs. There was also a small grass area adjacent to the patio that had not been mowed this season. The grass and weeds were 1 - 2 feet high. We observed that other rooms were in the same condition. That said, there was also a rose bush in full bloom dividing each patio from the next. Very beautiful. The front of the hotel has a large patio that is very indifferently maintained and staged. The hotel faces a rather busy street and this patio is not particularly inviting.... nor is their any attempt to make it inviting. The help parks a motorcycle on the patio. "Grandpa", a very pleasant man who speaks no English, helps to cover the desk while the manager is occupied. He spends quite a bit of time watching the large screen TV in the lobby, at rather high volume. Like many Italian hotels, the WiFi only works in the lobby. The breakfasts were fully adequate but not luxurious. No hot dishes were served, but the cold food choices were fine and the coffee was excellent. The weekend we were in the hotel, Pienza had its annual flower market. The town was packed. Saturday night we were not able to find any parking near the hotel and had to get a spot several blocks away in a residential neighborhood. We cannot say whether it would be difficult to find parking close-in during the height of tourist season, when visitation would be higher than early May. Our overall impression is that this hotel is not making it financially, or the owners have lost interest in running a B&B, or both. Too many little things are going undone. It does not cost much to mow grass, or ask the help to park in the same public lots that the customers have to use. All in all, if we had to do it over again, we would spend more for something a bit more upscale. 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