Piensk Holidays from £178

Hotel is beautiful but the pool was not in use when wanted tl use it

Very good and professional service. Wonderful decor of the place. Everything was very clean except the night stand had a sticky drink stains, and the smell in the lobby is not welcoming. As the hotel is based by airport the suitcase wheels friendly access to the front door from the footpath would be nice improvement.

Cleanliness, ease of entry

This facility is good in several respects: It is relatively new, therefore clean and modern. One aspect I liked was the 24/7 staffing by young girls who, when asked, provided knowledgeable help on, for example, where to find the breaker box (I popped one by accident). Four things I didn't like: 1) Not enough parking - this is a common Euro problem, but it seems to me a new facility could easily have built-in underground parking, but no, there are only about 12 regular spaces and another 5-6 overflow out front (robbing parking from the attached beauty saloon - they must be thrilled). As the place has 33 rooms, this is clearly not enough (in May) - what's it like during the high season? 2) No laundry service. When I asked where the laundry was, I was informed there isn't one and I have the right to "go to any public laundromat in the city". Gee, thanks. Would it kill them to partner with a laundry service to collect/deliver for their guests? 3) PILLOWS Positively the WORST "pillows" I have tried to sleep on in the last 10 years - any that's saying something. Their garbage is of the balloon variety, forcing me to sleep with a bent neck all night and the resultant pain all the next day. On that very next day, I was forced to go to Zara downtown and pay 50 bucks for a real pillow that felt like I had died and gone to heaven the next night and for the rest of my stay. 4) This is a personal beef about all these "apart-hotels"; No Toaster - I want toast in the morning.