Pian dʼAlma Holidays from £440

The description says “In the heart of Lucca's historic center.” It is not but about a 15-20 minute walk from the start of the walled city. Not too far from the train. Location is ok but nothing charming about it. The front desk staff were very pleasant. The room could have had stronger air con but it was ok despite the 92 degree weather. The Wi-fi was incredibly slow. The room and bathroom are very small. Could have used more towels. The bed is very hard so not too comfortable. The hotel was ok but nothing special.

Very centrally located. We enjoyed our stay and would recommend it. Only issue was you could smell the drains in room 203. They tried to get rid of the smell but couldn’t. Avoid this room and you will be fine.

Beautiful hotel, friendly and helpful staff and well situated in the city.

Very good location. Clean hotel. Our ac was broken but they handled us a new room inmediately. The hotel is confortable and size of the rooms are decent. Bigger than average in the area.

Villa Cora was an interesting and pleasant stay with a nice pool, lovely staff, and a beautiful setting. We enjoyed our stay but likely will not return. Strengths: - Well-kept stately villa and grounds - Attractive, beautifully-designed room and indoor common areas - Helpful, kind, and capable staff pre-arrival and during our stay - A lovely pool environment, perfect for staying cool and relaxing in summer - Excellent fresh lunch at the poolside restaurant Le Bistrot - A general sense of peace and calmness - Good shuttle service when available Areas of Improvement: - Value: at an average €1,065 / night (incl. tax), it was too expensive for what it offered - Air conditioning was weak and the room was hot throughout our stay - Housekeeping was inconsistent - Too many expensive extras - Weak service at the pool - The strange shuttle hours of 9:30 - 12:30 and 4:30 - 8:30 left gaps and required us to take many expensive taxis - Very little storage space in the small Classic Room - Rooftop bar and basement speakeasy were both closed despite being advertised on the hotel website I debated whether to rate this property 3 or 4 out of 5, and the quality of staff broke the tie for me. A lovely complement of professionals overall