Phuoc Long Holidays from £662

The hotel itself is very clean, with a lovely aroma throughout and a modern, stylish feel. It’s clear that care is taken in maintaining the space, and it does create a pleasant first impression. However, one major issue that should be clearly advertised is the lack of privacy in the rooms — the bathroom area is only separated by sheer curtains. This setup may be fine for couples or solo travelers, but it is definitely not suitable for families or those traveling with companions where privacy is important. In our case, a grandfather and granddaughter were sharing a room, and the lack of a proper bathroom enclosure made it extremely uncomfortable. We raised our concerns with hotel staff and initially, they were not willing to accommodate us with a different room — even though it should have been a simple fix given the situation. After pushing back and putting up quite a fight, they eventually did provide us with a more suitable room, but the lack of empathy or understanding from the start was disappointing. We shouldn’t have had to advocate so hard for a basic level of consideration. This place is better suited for couples or individuals. Families or anyone needing privacy should think twice — and the hotel should be more transparent about the bathroom layout in their advertising.

This is a beautiful hotel in the heart of district one, just a walk from the main markets, museums, main points of interest and restaurants. The hotel is very beautiful with high quality furniture and beautifully decorated. The room and hotel were a bit smaller than we expected but they made good use of the space and we believe that's to do with the limited amount of space in such a busy city. The staff was very helpful, nice and polite though at times we felt overly pampered and wished we were less the centre of attention. Breakfast was good and we were able to order fresh food also which was a plus for us. We loved the fresh fruit and fresh juices. The coffee was also delicious.

Room was super clean and spacious. Staff were always friendly and helpful. Great stay.

Everything was perfect. Loved the room, furnishings “old world charm”. Especially loved the heated toilet seat. Breakfast was good the afternoon tea was better! Staff excellent!