Twinpalms Phuket

Photo gallery for Twinpalms Phuket

Primary image
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Beach nearby, white sand, beach towels, beach bar
Outdoor pool, free pool cabanas, pool loungers

Overview of Twinpalms Phuket

VIP Access

Twinpalms Phuket

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110

Explore the area

  • Popular LocationBang Tao Beach10 min walk
  • AirportPhuket (HKT-Phuket Intl.)41 min drive
  • Popular LocationKaron Beach43 min drive
  • Popular LocationKata Beach51 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Choeng Thale

Located in Choeng Thale, Twinpalms Phuket is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Kamala Beach and Surin Beach. Travelling with kids? Consider Blue Tree and Phuket Orchid Garden and Thai Village. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Surin Beach - 3 min walk
  • Pansea Beach - 6 min walk
  • Bang Tao Beach - 10 min walk
  • Karon Beach - 43 min drive
  • Kata Beach - 51 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 41 min drive

Restaurants

  • Surin Chill House - 2 min walk
  • Blue Lagoon [Thai food] - 5 min walk
  • The Red Tablecloth - 6 min walk
  • Khun Yaa Seafood - 6 min walk
  • Zazada Beach Club - 6 min walk

About this property

Twinpalms Phuket

5-star, family-friendly resort, walk to Surin Beach
This resort features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a beach bar are on-site.
Twinpalms Phuket offers 97 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 40-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa, Sun Spa Esthederm. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages spoken

English, French, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 per person
  • 3 restaurants
  • 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Oriental Spoon Grill
  • Pool Bar
  • Palm Seaside Lounge & Bar
  • HQ Beach Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2126 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 765 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 540 out of 689 reviews
5 - Excellent 78%
Rating 4 - Good. 119 out of 689 reviews
4 - Good 17%
Rating 3 - Okay. 17 out of 689 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 689 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 689 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Actually, I feel we were mislead as I thought we booked a pool room and upon arrival it was a standard room so I'd like to speak to someone at Expedia about this if possible. The hotel has been amazing it's just the booking as we feel we paid double for the room id requested. Kind regards Teresa
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin Palms has a beautiful, elegant Thai architectural design. The pool is beautiful - just a few steps from our rooms, and a wonderful place to spend the afternoon and meet for a drink after a day at the beach. The hotel is across the road from a fine beach - not too hectic, beautiful sunsets, and fun beach food. Our family, ages 73 to 9, loved our rooms, the attentive staff and fantastic breakfast buffet. Thank you, TwinPalms!
Stayed 8 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Múltiple choices for Twin Palms
Very beautiful grounds and architecture. Rooms are clean and filled with natural light. A plus is the shuttle service to their beach club and other restaurants with the ease of adding services, food and drink to one bill.
Stayed 3 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is 250m from the beach. 150B rents you 2 chairs for the day. There are many food vendors during the day. The hotel is also 3 min walk to a FamilyMart convenience store if you head North. If you walk into town (5min) you have a 711 and just past that a grocery store. There are lots of restaurants around town. Hotel grounds are well kept.
Stayed 10 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 20 nights in Nov 2021

5/5 Excellent

Stayed 7 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best resorts I have ever stayed at! My partner and I felt so taken care of from the moment we stepped on the property. Shout out to our personal concierge Ya who took care of us every step of the way. We stayed in a penthouse villa with a private pool and it was just beautiful and felt like home. The villa was clean, the bed was comfortable, the room service menu was small but everything we ordered was so good. The nice part of Twinpalms is that the resort has restaurants and beach clubs outside the resort property (that come with a free shuttle service). It was nice to get off the property and visit some of the other locations, but still have the convenience of charging purchases to the room. Cannot wait to stay here again!
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amasing!
The hotel is vey cosy, quiet and elegant. Rooms big enough and comfortable. The pool is amasing. Staff excellent. I would reccomend it to couoles and enyone who want peacefull holiday. The beach is near and it is beutifull, one can rent a car and visit other parts of island, there is a garage in hotel. We enjoued every moment of our holoiday and will br back in Twin palms.
Stayed 7 nights in Dec 2021

5/5 Excellent

Stayed 7 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding and the facilities amazing. Every single person went out of their way to be helpful in any way possible. It has been many years since I have encountered such courtesy. This stay was a true pleasure in every way and I am looking forward to a return trip.
Stayed 7 nights in Sep 2021