Trisara Villas & Residences Phuket

Luxury hotel on the beach, with outdoor pool

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Where to?

Dates

August 2025

September 2025

Outdoor pool, pool umbrellas, pool loungers

Couples treatment room(s), steam room, aromatherapy, hot stone massages

2 Bedroom Signature Villa- No. 20 | 2 bedrooms, premium bedding, free minibar items, in-room safe

Overview
Rooms
Location
Policies

Popular amenities

Breakfast available
Free airport shuttle
Parking included
Bar
24/7 front desk
Spa

includes taxes & fees

15 Aug - 16 Aug

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 25 of 25 rooms

3 Bedroom Signature Villa (RV33)

Highlights

Garden

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

18945 sq ft
Sleeps 7
2 King Beds and 2 Single Beds

Ocean Front Pool Villa

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

2582 sq ft
Ocean view
Sleeps 3
1 King Bed

Signature Ocean View Pool Suite

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

2476 sq ft
Ocean view
Sleeps 3
1 King Bed

9 Bedroom Ocean Front Residence (RV2)

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

104409.8 sq ft
Ocean view
Sleeps 18
7 King Beds and 4 Single Beds

2 Bedroom Signature Villa (RV37)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

17545 sq ft
Sleeps 6
1 King Bed and 2 Single Beds

4 Bedroom Ocean View Residence (RV17)

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

Connecting rooms available

32292 sq ft
Ocean view
Sleeps 12
4 King Beds

3 Bedroom Ocean Front Residence (RV12)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

15548 sq ft
Ocean view
Sleeps 9
3 King Beds

2 Bedroom Signature Villa (RV34, 35, 36, 38)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

5769 sq ft
Ocean view
Sleeps 6
2 Double Beds

4 Bedroom Ocean Front Residence (RV31)

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

Connecting rooms available

26909.8 sq ft
Ocean view
Sleeps 12
2 Double Beds and 4 Single Beds

6 Bedroom Ocean Front Residence (RV30)

Highlights

Garden

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

13500 sq ft
Ocean view
Sleeps 18
4 King Beds OR 4 Single Beds

3 Bedroom Ocean Front Residence (RV32)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

15371 sq ft
Sleeps 8
3 King Beds

2 Bedroom Villa (RV09)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

4036 sq ft
Sleeps 4
2 King Beds

7 Bedroom Ocean Front Residence (RV5)

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

26910 sq ft
Ocean view
Sleeps 18
4 King Beds OR 1 Queen Bed and 2 Single Beds

2 Bedroom Signature Villa (RV20)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

15393 sq ft
Sleeps 6
1 King Bed and 2 Single Beds

3 Bedroom Signature Villa (RV22)

Highlights

Garden

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

15554 sq ft
Ocean view
Sleeps 7
3 King Beds

Two Bedroom Ocean Front Pool Villa

Highlights

Garden

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

3229 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Single Beds

3 Bedroom Signature Villa (RV39)

Highlights

Garden

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

15802 sq ft
Sleeps 7
2 King Beds and 2 Single Beds

6 Bedroom Ocean Front Residence (RV29)

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

Connecting rooms available

32291.7 sq ft
Ocean view
Sleeps 18
4 Double Beds and 2 Single Beds

8 Bedroom Ocean Front Residence (RV8)

Highlights

Garden

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

86607 sq ft
Sleeps 20
7 King Beds and 2 Single Beds

4 Bedroom Ocean Front Residence (RV25)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

10760 sq ft
Ocean view
Sleeps 12
2 King Beds OR 4 Single Beds

2 Bedroom Signature Villa (RV23)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

17438 sq ft
Sleeps 6
2 King Beds

5 Bedroom Ocean Front Residence (RV04)

Highlights

Garden

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

75165 sq ft
Ocean view
Sleeps 12
5 King Beds

3 Bedroom Signature Villa (RV24)

Highlights

Garden

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

18084 sq ft
Sleeps 7
1 King Bed and 4 Single Beds

Ocean View Pool Villa

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

2582 sq ft
Ocean view
Sleeps 3
1 King Bed

Ocean View Pool Junior Suite

Exceptional

Highlights

Garden

Balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

1453 sq ft
Ocean view
Sleeps 2
1 King Bed OR 2 Single Beds

About the area

60/1 Moo 6, Srisoonthorn Road, Choeng Thale, Phuket, 83110

What's nearby

Banana Beach - 3 min walk - 0.2 miles
Nai Thon Beach - 2 min drive - 1.5 miles
Bang Tao Beach - 5 min drive - 2.4 miles
Laguna Phuket Golf Club - 9 min drive - 4.6 miles
Surin Beach - 15 min drive - 7.9 miles

Getting around

Phuket (HKT-Phuket Intl.) - 19 min drive

Restaurants

‪Zuma - ‬5 min drive
‪VERO Trattoria & Wine Bar - ‬4 min drive
‪Pullman lobby bar - ‬4 min drive
‪Elements รีวิว, เมืองเชียงใหม่ - ‬4 min drive
‪Age Age - ‬6 min drive

About this property

Trisara Villas & Residences Phuket

Luxury boutique hotel near Nai Thon Beach

Located close to Laguna Phuket Golf Club, Trisara Villas & Residences Phuket provides a free return airport shuttle, a poolside bar and a terrace. With a beachfront location, beachfront dining and windsurfing, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a massage and a body scrub at Jara Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; other things to do include sailing, boat tours and snorkelling. Free in-room WiFi is available to all guests, along with shopping on-site and a garden.

Additional perks include:

An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking and valet parking
Buffet breakfast (surcharge), 2 outdoor tennis courts and babysitting (surcharge)
A banquet hall, barbecues and a front desk safe

Room features

All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.

More conveniences in all rooms include:

Rainfall showers, separate baths/showers and bidets
37-inch LCD TVs with satellite channels and DVD players
Private gardens, fridges and dishwashers

Languages

Chinese (Mandarin), English, French, German, Thai

Similar properties

45-inch LED TV with satellite channels, ping pong

Pool
Breakfast included
Spa
Pet-friendly

includes taxes & fees

28 Aug - 29 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free return airport shuttle from 7:00 AM to 11:00 PM on request
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 2,000 for adults and THB 1,000 for children
3 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

7.8˚N
Cielo & Spice
La Crique
Thai Library

Things to do

2 outdoor tennis courts
Boat tours
Children's pool
Free children's club
Full-service spa
Health club
Kayaking
Library
Outdoor pool
Paddleboard
Playground
Sailing
Shopping
Snorkelling
Windsurfing
Yoga classes

Family friendly

Babysitting (surcharge)
Children's pool
DVD player
Free children's club
Free supervised activities for children
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Meeting room

Outdoors

Barbecue grill
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

No lift

Banquet hall
Biodegradable drinking straws available
Built in 2004
Locally-owned and organised tours and activities
Mosquito nets
No plastic drinking straws
No plastic water bottles
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

37-inch LCD TV with satellite channels
DVD player

Food and drink

24-hour room service
Coffee/tea maker
Dishwasher
Electric kettle
Espresso maker
Free bottled water
Free minibar (limited items)
Refrigerator

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for THB 5650.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: THB 90000 per accommodation, per night

We have included all charges provided to us by the property.

The listed general deposit applies to 9 Bedroom Ocean Front Residence (RV2) bookings. The general deposit is THB 10,000 per night for 1 Bedroom Villa bookings, THB 20,000 per night for 2 Bedrooms Villa, THB 30,000 per night for 3 Bedrooms Villa, THB 40,000 per night for 4 Bedrooms Villa, THB 50,000 per night for 5 Bedrooms Villa, THB 60,000 per night for 6 Bedrooms Villa, THB 70,000 per night for 7 Bedrooms Villa and THB 80,000 per night for 8 Bedrooms Villa.

Optional extras

Fee for buffet breakfast: from approximately THB 2000 for adults and from THB 1000 for children
Rollaway bed fee: THB 5650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Trisara Villas Phuket Hotel Choeng Thale

Trisara Thalang

Trisara Villa

Trisara Villa Thalang

Trisara Villas Phuket Villa Choeng Thale

Trisara Villas Phuket Choeng Thale

Trisara Villas Residences Phuket

Trisara Villas Phuket Hotel

Frequently asked questions

Does Trisara Villas & Residences Phuket have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Trisara Villas & Residences Phuket?

As of 30 Jul 2025, prices found for a 1-night stay for 2 adults at Trisara Villas & Residences Phuket on 15 Aug 2025 start from £743.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Trisara Villas & Residences Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trisara Villas & Residences Phuket?

Self-parking and valet parking are free at this property.

What time is check-in at Trisara Villas & Residences Phuket?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Trisara Villas & Residences Phuket?

Checkout is at noon.

Does Trisara Villas & Residences Phuket provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 11:00 PM on request.

Where is Trisara Villas & Residences Phuket located?

Nestled on the beach, this Choeng Thale hotel is within 3 mi (5 km) of Nai Thon Beach and Bang Tao Beach. Laguna Phuket Golf Club and Nai Yang Beach are also within 6 mi (10 km).

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Trisara Villas & Residences Phuket Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Iman

3 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing luxury property with the most wonderfully friendly, accommodating, polite staff. The best service I have ever received at an ultra luxury hotel/resort. Management has successfully created a warm and welcoming hotel staff culture that cannot be found at your typical franchise hotel.

Stayed 2 nights in Apr 2025

8/10 Good

John

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding: “fantastic atmosphere, brilliant restaurants, beautiful architecture and area. Attention to service is second to none” But also expensive place to stay.

Stayed 7 nights in Jan 2025

10/10 Excellent

Allan

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best!

Simply the best experience we have enjoyed. Our last best experience was the Bulgari in Dubai but Trisara was better. From check in to the escort through the airport on departure everything was flawless.

Stayed 1 night in Feb 2025

10/10 Excellent

Allan

5 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Among the best resorts in the World

From our escorted check I. to escorted check out everything was perfect. Our Villa was comfortable and spotless. We loved the choice of in or outdoor shower. The gym was great and I windsurfed and paddle boarded in beautiful warm clear water. Had dinner at Pru..excellent. Room service was also great

Stayed 3 nights in Feb 2025

10/10 Excellent

Anwar

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was one of the best, if not the best hotel I have stayed at in my life. Comparing this to hundreds of hotels I've stayed at globally; it was better by miles in every aspect possible than anything i have ever stayed at. Everything was just too perfect. I believe this is the ultimate spot for anyone looking for an extremely luxurious, quiet and private stay. The attention to details was something i have never seen before, truly astonishing. They took every note/request i had and did it better than I asked for. Will be coming back here every time I visit. Thank you very much to everyone at the hotel who made my stay this spectacular/amazing.

Stayed 1 night in May 2025

10/10 Excellent

Rene

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous property, breathtaking view from the room, private space, beautifully decorated, many dining options, including a Michelin star restaurant. Staff and concierge offer impecable service. The spa facilities are excellent, including massage and sauna, but missing jet pool. The beach is amazing in high tide, but does not look very nice I low tide when one cannot swim. Food in the restaurants is way overpriced even with compared with top resorts with much better food such as the fairmont mayakoba: e.g., brunch at Trisara is usd$93+tax+service, similar for lunch and dinner is more. The breakfast is included and it is excellent. I would definitely recommend Trisara and I would come back, but I hope they reduce the prices of food or offer an all inclusive.

Stayed 4 nights in Apr 2025

10/10 Excellent

Mohammed

25 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great Villas with amazing views , Everyone working there gave us excellent service and a warm welcome . I highly recommend the resort .

Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Trisara is quite an exceptional hotel...the landscaping is stunning. The sea view from our villa was quite special. The accommodation was generous in size, clean and luxurious. The food options on site were good, including the Pru restaurant, which i would recommend every guest try one evening of their stay. The staff were incredibly polite and friendly. The gym is good, not exceptional, perhaps a proper squat rack would be a good addition. The spa treatments on offer are extensive. Our two hour thai and oil massage was incredibly relaxing and the staff were professional and accommodating. This is a special resort. You wont be disappointed.

Stayed 9 nights in Nov 2024

10/10 Excellent

Kangjae

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Error

The road to the beach was very difficult. It was very difficult because we were not notified in advance that it was closed due to construction

Stayed 2 nights in Aug 2024

6/10 Okay

Miki

9 May 2024

Liked: Cleanliness

For the high cost of the stay, I felt the service was not good. The good points were the cleanliness of the rooms and the kindness of the staff. The bad points were the spa. I had the “Jara Treatment (90min)” and there was a lot of confusing information in the leaflet. （The leaflet contained a lot of confusing information (massage, energy flow, tension release, hot stones, Indian head massage, etc.). I did not know which treatment “Jara Treatment(90min)” I wanted to receive, so I asked the hotel chat service. Then the hotel staff answered, “Please see the leaflet". I had other things I wanted to do during my stay, and I also thought “Trisara Spa will not disappoint me”, so I did not check any further and it was the day of the spa. I was not disappointed, and I did not check further on the day of the spa. There was no special treatment at all as described in the leaflet. And although the hotel claims to have the “best technology in Thailand,” in reality it was just a monotonous massage in which the muscles of the body were smoothed out, and I could not feel the technology. I don't know why I paid such a high fee for this treatment. I really thought it would have been better to go to a regular Thai massage parlor.

Stayed 2 nights in May 2024

10/10 Excellent

KAZUAKI

6 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is simply the best in Thailand (and one of the top in the world), and this is coming from somebody who has stayed at dozens of resorts in Thailand including Amanpuri, Rosewood, Ritz Carlton in Krabi, Four Seasons, etc. Why? Because of a variety of factors. First, the villas are in their own league. While other hotels have private pools and villas, they are stacked on each other, so you hear your neighbors, sometimes see them, etc. Not at Trisara, where you truly feel like you are at a private residence. The private villa pools are the largest I've ever seen at a resort anywhere in the world including Cabo, Bali (just stayed at Raffles Bali), Langkawi, etc. The interior decor is very Thai but in a clean, modern way, just enough Thai to make it feel extremely authentic but not over the top. And while the interior size is very impressive, its the outdoors of each villa/room that really makes this hotel shine. Second, the service is exemplary. Everyone will know your name, offer to get you buggy service, remember what you liked at your meals or what table you preferred. This points to a resort/hotel that is being run exceptionally well, and in this case Jeremy Harris, the manager, does an outstanding job. You'll see him around the hotel greeting guests and making sure everything is run top notch.

Stayed 7 nights in Dec 2024

10/10 Excellent

YUTA

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

美味しい朝食、美しい景色、親切なスタッフ、最高の宿泊体験でした。

Stayed 2 nights in Oct 2024

10/10 Excellent

SHINJI

3 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

KAHO

4 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2024

10/10 Excellent

Alexandre

24 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tres belle villa avec une vue magnifique (villa 201), très grande, piscine privée royale, lit incroyable et linge de lit et de salle bain tellement agréable

Stayed 7 nights in Apr 2024

10/10 Excellent

JAEWON

14 Nov 2023

Stayed 1 night in Nov 2023

10/10 Excellent

Eleonore

22 Jan 2023

Stayed 7 nights in Jan 2023

10/10 Excellent

Hayley

22 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Aug 2022

6/10 Okay

Gia

31 Dec 2021

Disliked: Staff & service, property conditions & facilities

Property is ok, old but well maintained. Location is secluded so it's private. Dining options are very limited and food is very average for the price they charge for the hotel (not applicable for PRU which we didn't try). Customer service- very very average. Nothing against any staff, they are all so very nice and they try but the problem is the management and training. For example, sometimes we waited 20 minutes for a buggie. It was hard to communicate with the staff because of the limited English some of them speak. The management seems very unorganized- we made some bookings through the concierge but I had to keep reminding them of certain things (for example, we booked a wake boarding class but i was worried about the weather, the concierge said she will call me to confirm once she checks the weather. I never heard from her, i had to call the time I was supposed to have the lesson and be told she needs to check still and 5 minutes later she told me it's cancelled). At times, I felt like I was reminding them to do their jobs. This is supposed to be a 5 star resort which charged quite a bit to stay there. I was very disappointed with the service. I wouldn't come back.

Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

7 May 2020

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

6 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good. Torisawa is a one of the best accommodation in the east Asia. I like here.

Stayed 4 nights in Mar 2020

10/10 Excellent

Sergey

4 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

17 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

천국

아니무슨 천국이 따로없 습니다. 룸서비스부터 룸상태,서비스,눈에보이는 모든경치가 만족스러웠어요. 가격값했습니다. 최고의 푸켓호텔. 인정합니다.

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

16 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

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Trisara Villas & Residences Phuket

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3 Bedroom Signature Villa (RV33)

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Ocean Front Pool Villa

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View all photos for Signature Ocean View Pool Suite

Signature Ocean View Pool Suite

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View all photos for 9 Bedroom Ocean Front Residence (RV2)

9 Bedroom Ocean Front Residence (RV2)

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2 Bedroom Signature Villa (RV37)

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View all photos for 4 Bedroom Ocean View Residence (RV17)

4 Bedroom Ocean View Residence (RV17)

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View all photos for 3 Bedroom Ocean Front Residence (RV12)

3 Bedroom Ocean Front Residence (RV12)

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View all photos for 2 Bedroom Signature Villa (RV34, 35, 36, 38)

2 Bedroom Signature Villa (RV34, 35, 36, 38)

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View all photos for 4 Bedroom Ocean Front Residence (RV31)

4 Bedroom Ocean Front Residence (RV31)

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View all photos for 6 Bedroom Ocean Front Residence (RV30)

6 Bedroom Ocean Front Residence (RV30)

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3 Bedroom Ocean Front Residence (RV32)

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2 Bedroom Villa (RV09)

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View all photos for 7 Bedroom Ocean Front Residence (RV5)

7 Bedroom Ocean Front Residence (RV5)

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2 Bedroom Signature Villa (RV20)

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View all photos for 3 Bedroom Signature Villa (RV22)

3 Bedroom Signature Villa (RV22)

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View all photos for Two Bedroom Ocean Front Pool Villa

Two Bedroom Ocean Front Pool Villa

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3 Bedroom Signature Villa (RV39)

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View all photos for 6 Bedroom Ocean Front Residence (RV29)

6 Bedroom Ocean Front Residence (RV29)

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8 Bedroom Ocean Front Residence (RV8)

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View all photos for 4 Bedroom Ocean Front Residence (RV25)

4 Bedroom Ocean Front Residence (RV25)

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2 Bedroom Signature Villa (RV23)

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View all photos for 5 Bedroom Ocean Front Residence (RV04)

5 Bedroom Ocean Front Residence (RV04)

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3 Bedroom Signature Villa (RV24)

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View all photos for Ocean View Pool Villa

Ocean View Pool Villa

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View all photos for Ocean View Pool Junior Suite

Ocean View Pool Junior Suite

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