Title: The Shells Resort & Spa Phu Quoc Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Shells Resort & Spa Phu Quoc Luxury resort with full-service spa and private beach ![Luxury Villa, Poolside | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/1f7b5291.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7a269e5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7c195c46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3585daf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, Ocean View | Living area](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/f938d9f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Shells Resort & Spa Phu Quoc offers beachfront relaxation and upscale amenities. Guests can enjoy spa treatments, unwind by the outdoor pool with sun loungers and umbrellas, and benefit from free in-room WiFi. On-site car rentals and attentive staff ensure a convenient stay. 8.6 Excellent ## Popular amenities - - - - Free airport shuttle - Room service - Laundry £73 includes taxes & fees 29 Nov - 30 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Premium Room, Ocean View | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3196565b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Ocean View 7.4 Good 8 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Sofa bed - single - 807 sq ft - Ocean view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Luxury Suite, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/de85538e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Ocean View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Sofa bed - 1323 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/b22edc0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, Garden View 8.8 Excellent 6 reviews ### Highlights Garden Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains - 861 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Family Room, 2 Bedrooms, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3585daf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, Ocean View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom - 1453 sq ft - Ocean view - Sleeps 5 - 1 King Bed and 2 Single Beds ![Luxury Villa, Poolside | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/651ab06e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, Poolside ### Highlights Garden Balcony or patio Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/d134d42e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite with Ocean View - Sleeps 4 ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa with Garden View - Sleeps 2 ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7a84e48d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View - Sleeps 2 ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa With Poolside - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/44b6896b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe Room with Ocean View - Sleeps 2 ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spa Inclusive Luxury Villa Garden - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.24391%2C103.94833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rv1m-yZT61_yvbrw01lNpMqJISw=) Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang #### What's nearby - Phu Quoc Night Market - 7 min drive - 2.9 miles - San Van Dong Duong Dong Stadium - 7 min drive - 2.9 miles - Ong Lang Beach - 11 min drive - 4.3 miles - Dinh Cau - 11 min drive - 2.9 miles - Vinpearl Safari - 39 min drive - 15.5 miles #### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive #### Restaurants - ‪Bun Quay Co Tham - ‬6 min drive - ‪Tin Tin Restaurant - ‬6 min drive - ‪Restaurant Halal Phú Quốc - ‬5 min drive - ‪Quán Ăn 93 - ‬6 min drive - ‪Flow Restaurant @The Shells Resort & Spa - ‬1 min walk ## About this property ### The Shells Resort & Spa Phu Quoc Luxury resort near Phu Quoc Night Market You can look forward to a free return airport shuttle, a terrace and a garden at The Shells Resort & Spa Phu Quoc. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to a body treatment, a hot stone massage or reflexology at the on-site spa. The on-site restaurant, FLOW Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), 1 meeting room and a front desk safe - Luggage storage, a 24-hour front desk and smoke-free property - Guest reviews speak highly of the helpful staff Room features All 134 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and separate baths/showers - Balconies or patios, wardrobes/cupboards and free infant beds ## Similar properties ![On the beach, white sand](https://images.trvl-media.com/lodging/20000000/19290000/19286800/19286763/d8224cef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seashells Hotel and Spa Phu Quoc Phu Quoc - Pool - All-inclusive - Spa - Free airport shuttle 8.8 Excellent 568 reviews £94 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=19286763&PinnedHotelID=19286763&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/17000000/16040000/16037700/16037693/2859287f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOL by Meliá Phu Quoc Phu Quoc - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 844 reviews £86 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16037693&PinnedHotelID=16037693&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach bar](https://images.trvl-media.com/lodging/9000000/8380000/8376300/8376282/07b8eb0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vinpearl Resort & Spa Phu Quoc Phu Quoc - On private beach - Pool - Spa - Kids pool 8.6 Excellent 847 reviews £87 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8376282&PinnedHotelID=8376282&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34580000/34571100/34571072/f8bbea67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Sonasea Phu Quoc Phu Quoc - Pool - Breakfast included - Spa - Free airport shuttle 8.6 Excellent 312 reviews £82 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=34571072&PinnedHotelID=34571072&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254447/d7184700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Phu Quoc Resort Phu Quoc - Pool - All-inclusive - Spa - Free airport shuttle 8.8 Excellent 700 reviews £114 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=13254447&PinnedHotelID=13254447&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/47000000/46410000/46406800/46406785/4a29574e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Villas & Residences Phu Quoc Phu Quoc - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 170 reviews £104 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=46406785&PinnedHotelID=46406785&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/20000000/19510000/19502700/19502621/a9c6cc46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lahana Resort Phu Quoc & Spa Phu Quoc - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 282 reviews £85 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=19502621&PinnedHotelID=19502621&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12320000/12314200/12314179/245886b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Phu Quoc Long Beach Resort Phu Quoc - On private beach - Pool - Spa - Kids pool 8.6 Excellent 311 reviews £111 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12314179&PinnedHotelID=12314179&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39810000/39802700/39802686/02cf9b95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Phu Quoc Beach Resort Phu Quoc - On private beach - Pool - Spa - Free airport shuttle 9.2 Wonderful 254 reviews £135 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=39802686&PinnedHotelID=39802686&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/19000000/18350000/18340800/18340701/3dff4ac2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Phu Quoc Phu Quoc - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 394 reviews £102 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=18340701&PinnedHotelID=18340701&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request - Free self parking on site - Free valet parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children - A restaurant - Couples/private dining ### Restaurants on site - FLOW Restaurant ### Things to do - Full-service spa - Kayaking - Outdoor pool - Steam room ### Family friendly - In-room cot - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Spa open daily ### Accessibility - No lift ### More - 2 floors - Banquet hall - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 38.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 15 for adults and from USD 11 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 38.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Shell Phu Quoc Shell Resort Phu Quoc Shells Resort Phu Quoc Shells Resort Shells Phu Quoc The Shells Resort & Spa Phu Quoc Island, Vietnam The Shells Resort Spa The Shell Resort Spa The Shells Resort Spa Phu Quoc The Shells & Phu Quoc Phu Quoc The Shells Resort Spa Phu Quoc The Shells Resort & Spa Phu Quoc Resort The Shells Resort & Spa Phu Quoc Phu Quoc The Shells Resort & Spa Phu Quoc Resort Phu Quoc ## Frequently asked questions ### Does The Shells Resort & Spa Phu Quoc have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at The Shells Resort & Spa Phu Quoc? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at The Shells Resort & Spa Phu Quoc on 29 Nov 2025 start from £73.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Phu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Shells Resort & Spa Phu Quoc pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Shells Resort & Spa Phu Quoc? > Self-parking and valet parking are free at this property. ### What time is check-in at The Shells Resort & Spa Phu Quoc? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at The Shells Resort & Spa Phu Quoc? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs from 8:00 AM to 6:00 PM on request. ### Where is The Shells Resort & Spa Phu Quoc located? > This Phu Quoc resort is on the beach, 2.8 mi (4.5 km) from Phu Quoc Night Market, and within 20 mi (32 km) of Vinpearl Safari and Phu Quoc Prison. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Shells Resort & Spa Phu Quoc Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.2 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 292 8 - Good 200 6 - Okay 55 4 - Poor 29 2 - Terrible 16 ### 8/10 Good #### CHAN FAI CLEMENT 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best sunset view. ![](https://a.travel-assets.com/ugc/hotel-reviews/9f6b81b2-5614-4dfa-9119-9c256793086e-1759736445615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb65fe7e-f2bd-4dff-afde-3cc7aa64d91c-1759736443739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHAN FAI CLEMENT Stayed 2 nights in Oct 2025 ### 8/10 Good #### Martin 22 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities I enjoyed the silence and the very big room. But the Hotel needs some Renovation. The staff was very friendly. ##### Martin Stayed 15 nights in Apr 2025 ### 6/10 Okay #### Dat 3 Aug 2024 Liked: Cleanliness, staff & service, amenities The property is dated and need much renovation. ##### Dat Stayed 3 nights in Jul 2024 ### 8/10 Good #### YOUNGJE 22 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities During my vacation with my wife, everything there were good. I satisfied with their kindness and convinience in many things. ##### YOUNGJE Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Sa Canh 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like ##### Sa Canh Stayed 2 nights in May 2024 ### 10/10 Excellent #### Feng Ru 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Feng Ru Stayed 1 night in Feb 2024 ### 10/10 Excellent #### JESSICA 14 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well done!!! The vila I book is very clean. The property is quiet and calm as much as I expected. All staffs are very nice. I would like to recommend this property. ##### JESSICA ### 8/10 Good #### Sarah 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shells has really lovely staff and a 24/7 buggy service to get around the resort (from pools to room or restaurants/reception). However, the resort rooms lack cleanliness as the once beautiful white tiles have a yellow tinge to it. I sympathise with the choice of white as Phu Quoc can get very hot and white is less likely to retain the heat. I trust that they are clean, however, upon first glance, feel a little put off. The rooms are spacious and the pool is nice to use. 2/3 of the pools were under maintenance and I believe that they will reopen at the end of 2024. The shells is a decent stay, however I don’t believe it is still the 5 star resort it once was. ##### Sarah Stayed 4 nights in Jan 2024 ### 4/10 Poor #### Theodore 8 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great. ##### Theodore Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Sanjay 22 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Although the property is wonderful I was not happy with the staff - they are not friendly or ever smile. More importantly I was not provided with a detailed receipt of the charges in English. The receipt was in Vietnamese and hard to understand. Some of the Charges seemed to be not clear. Please provide clients with detailed receipts. ##### Sanjay ### 2/10 Terrible #### Gayathri 17 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This so-called “5-star hotel” was, without a doubt, the most horrifying experience of my life. If there were a negative rating, I would use it. From the moment I stepped in, it became clear that this place was a complete scam. Let’s start with the room: dirty, damp, and crawling with geckos. Now, I get it—geckos are common in some regions—but I didn’t expect to share my bed with them! Speaking of the bed, the linens were disgusting: stained, unwashed, and emitting a musty odor that made me question if they’d ever been cleaned. And then, the cherry on top: bloodstains. Yes, actual blood on the carpet and one of the walls. I don’t know what went down in this room before my arrival, but it was enough to make me feel like I was in a crime scene rather than a luxury hotel. The bathroom was equally appalling. The tiles were cracked, the shower barely worked, and there was mold growing in the corners. To make things worse, housekeeping clearly didn’t do their job—the trash bin was still full of garbage from the previous guest! The “amenities” were no better. The pool looked like it hadn’t been cleaned in weeks, with murky water and broken loungers scattered around. I tried to raise my concerns with the staff, but they were indifferent and dismissive. The manager was nowhere to be found, and no one seemed remotely interested in addressing the multiple issues I brought up! The only thing this place deserves 5 stars for is how quickly it made me want to leave. Stay far, far away! ##### Gayathri Stayed 1 night in Dec 2023 ### 8/10 Good #### Uday 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property. Vindicated our choice over other 5-star properties. The only problem we had was with the check-in, which was sorted by the staff. ##### Uday Stayed 4 nights in Oct 2025 ### 8/10 Good #### Teddy 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 近海邊，看日落一流，很適合渡假，但週邊沒有購物或食肆，需要購物的話，需要坐10分鐘grab 前往 住宿地方很大，但設施有點舊，下次會想試住Ocean wing ![](https://a.travel-assets.com/ugc/hotel-reviews/84c1b304-acec-4d39-ad0d-e4c5acfc187f-1760160228839.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6b7bcfd-7944-4601-8b5d-dfbc7e775da2-1760160228852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e1e281d8-449d-4165-89d1-d6b39e4c95bf-1760160228625.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d30b40db-05c9-4dd6-bc1b-040e6ebeaab0-1760160228944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teddy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Munish 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room Great staff Amazing pool and view ##### Munish Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Conrad 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast excellent, lunch and dinner reduced offers, maybe due to season. Poolbar closed ##### Conrad Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jonas 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Dårlig mad ellers fedt hotel med fantastisk personale ##### Jonas Stayed 1 night in Jul 2025 ### 8/10 Good #### Sok Yee 17 Jul 2025 Disliked: Amenities, property conditions & facilities My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only. ##### Sok Yee Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Yugyeong 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 정말 만족 했아요! 추천 드립니다 ##### Yugyeong Stayed 4 nights in Apr 2025 ### 8/10 Good #### Lex E 12 Apr 2025 Liked: Staff & service, room comfort #### Very nice Beautiful location, fabulous breakfast . Room floors had a lot of live and dead bugs and hair . No lock for sliding glass doors but being on the second floor it was probably safe. ##### Lex E Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Justina 1 Apr 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Wir waren von dem Hotel sehr enttäuscht. Denn wir sind von 5 Sternenhotels ein andere Sauberkeit und Hygiene gewöhnt. Auch die Hotelanlage selbst ist in die Jahre gekommen. Angefangen das unser Boden schmutzig war, bishin das alle Sitzmöglichkeiten sowohl in unseren Deluxe Zimmer als auch außen verschmutzt waren. Die Wasserhähne, die Dusche und das Waschbecken war sicher nicht geputzt und auch auf den Kopfkissen als auch auf der Decke waren Flecken. Um ehrlich zu sein sah das nicht gewechselt aus. Wir wussten nicht so wirklich wo wir uns hinsetzen sollten, weil einfach alles so schmutzig war. Davor waren wir in einem 3 Sterne Hotel und selbst die waren sauberer. Die Pool-Bar war eigentlich nie besetzt. Für den Müll im Meer kann das Hotel natürlich nichts, Lust zum schwimmen dort macht es aber auch nicht. Die Bilder die online sind, sind wahrscheinlich noch von der Hoteleröffnung. Das Preis-Leistungs-Verhältnis passt hier nicht. Ich würde es eher als 3 Sterne kategorisieren. Das Personal war jedoch immer freundlich und hilfsbereit. Auch das essen war ganz lecker. Die Massagen sind jedoch viel zu teuer. Da das Hotel abgelegen liegt, braucht man entweder ein Taxi- die stehen immer parat oder einen Roller. Wir entschieden uns für einen Roller. Im Vergleich sind auch diese teurer zu mieten. Ein Roller hat dann einen Platten bekommen, bei einem zweiten leuchtete die Motorkontrolleuchte. Tja, dann blieb der Roller stehen. 4 Kilometer zum Hotel musste dieser dann geschoben werden. WirkönnendasHotelnichtempfehlen ##### Justina Stayed 5 nights in Mar 2025 ### 4/10 Poor #### Jennifer 31 Mar 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The room was old, dirty and smell the location is inconvenient and not safe to walk around at night time.It not a 5 star resort .it only 2 star I am definitely not going to come back ##### Jennifer Stayed 2 nights in Mar 2025 ### 8/10 Good #### Lai 28 Mar 2025 Very spacious, quiet environment. ##### Lai Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### SEUNGYEON 12 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 리조트와 풀사이드방 두개 예약해서 지냈는데 풀사이드룸은 엄청 넓고 만족스러웠는데 오션뷰룸은 침대가 작고 화장실이랑 전체적으로 낡았어요 ![](https://a.travel-assets.com/ugc/hotel-reviews/F96D88654F1DB04F2A2B712483FBA8869482D6F61741778008397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SEUNGYEON Stayed 2 nights in Mar 2025 ### 8/10 Good #### Danielle 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies! ##### Danielle Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Anh 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too far from town ##### Anh Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Mango Bay Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Mango-Bay-Resort.h7768583.Hotel-Information) > > [All-Inclusive Hotels in Croatia](https://www.expedia.co.uk/Destinations-In-Croatia-All-Inclusive-Hotel.0-0-d43-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Best Western White House Hotel](https://www.expedia.co.uk/Watford-Hotels-Best-Western-White-House-Hotel.h198139.Hotel-Information) > > [Hotels in Seafront](https://www.expedia.co.uk/Seafront-Brighton-Hotels.0-n553248635939577076-0.Travel-Guide-Filter-Hotels) > > [Hotels in Skegness](https://www.expedia.co.uk/Skegness-Hotels.d6048672.Travel-Guide-Hotels) > > [Fusion Resort Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Fusion-Resort-Phu-Quoc.h17963587.Hotel-Information) > > [Luxury Hotels in London](https://www.expedia.co.uk/London-Hotels-Luxury-Hotel.0-0-d178279-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Beverly Hills](https://www.expedia.co.uk/Beverly-Hills-Hotels.d6912.Travel-Guide-Hotels) > > [Golden Topaz Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Golden-Topaz-Resort.h22641128.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Sveltos Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Sveltos-Hotel.h7421639.Hotel-Information) > > [Glashaus Hotel](https://www.expedia.co.uk/Dublin-Hotels-Glashaus-Hotel.h1819484.Hotel-Information) > > [Vinpearl Resort & Spa Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Resort-Spa-Phu-Quoc.h8376282.Hotel-Information) > > [Meliá Vinpearl Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Melia-Vinpearl-Phu-Quoc.h17904719.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [Le Square Phillips Hotel And Suites](https://www.expedia.co.uk/Montreal-Hotels-Le-Square-Phillips-Hotel-And-Suites.h899594.Hotel-Information) > > [Caravan Parks Herne Bay](https://www.expedia.co.uk/Herne-Bay-Caravan-Parks.d6163870-aaCaravanParks.Travel-Guide-Accommodation) > > [SOL by Meliá Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-SOL-By-Melia-Phu-Quoc.h16037693.Hotel-Information) > > [Camia Resort & Spa](https://www.expedia.co.uk/Phu-Quoc-Hotels-Camia-Resort-Spa.h21958904.Hotel-Information) > > [Sunshine Hotel](https://www.expedia.co.uk/Alanya-Hotels-Sunshine-Hotel.h9613801.Hotel-Information) > > [Alcazar Hotel & SPA](https://www.expedia.co.uk/Vila-Real-Santo-Antonio-Hotels-Hotel-Alcazar-Beach-SPA.h854536.Hotel-Information) > > [Four Seasons Resort Koh Samui](https://www.expedia.co.uk/Koh-Samui-Hotels-Four-Seasons-Resort-Koh-Samui.h1573843.Hotel-Information) ### Flights > [Flights from Bristol (BRS) to Schkeuditz (LEJ)](https://www.expedia.co.uk/lp/flights/brs/lej/bristol-to-leipzig) > > [Flights from Stroud (GLO) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/glo/ncl/gloucester-to-newcastle) > > [Flights from Edinburgh (EDI) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/edi/dub/edinburgh-to-dublin) > > [Flights from Crumlin (BFS) to Nottingham (NQT)](https://www.expedia.co.uk/lp/flights/bfs/nqt/belfast-to-nottingham) > > [Flights from Birmingham (BHX) to Tours (TUF)](https://www.expedia.co.uk/lp/flights/bhx/tuf/birmingham-to-tours) ### Activities > [Things to do in Bristol](https://www.expedia.co.uk/Things-To-Do-In-Bristol.d688.Travel-Guide-Activities) ### Packages > [Cardiff City Hall](https://www.expedia.co.uk/Cardiff-City-Hall-Cardiff.d6084241.Attraction)