Title: The Shells Resort & Spa Phu Quoc Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6141655&destination=Phu+Quoc%2C+An+Giang+Province%2C+Vietnam&selected=8209862&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Shells Resort & Spa Phu Quoc Travelers find a luxurious beachfront escape near Phu Quoc Night Market with stunning ocean views from the elevated FLOW Restaurant ## Photo gallery for The Shells Resort & Spa Phu Quoc ![Luxury Suite, Ocean View | Living area - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/f938d9f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite, Ocean View | Beach/ocean view - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/afd63a20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, Ocean View | View from room - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/de85538e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/0e7468be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/651ab06e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Shells Resort & Spa Phu Quoc offers beachfront relaxation and upscale amenities. Guests can enjoy spa treatments, unwind by the outdoor pool with sun loungers and umbrellas, and benefit from free in-room WiFi. On-site car rentals and attentive staff ensure a convenient stay. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Free airport shuttle - Parking included - Free Wi-Fi £62 includes taxes & fees 8 Apr - 9 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Premium Room, Ocean View ![Premium Room, Ocean View | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3196565b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Ocean View 7.4 Good 9 reviews ### Highlights Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Sofa bed - single Rainfall showerhead - Ocean view - 807 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Luxury Suite, Ocean View ![Luxury Suite, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/de85538e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Ocean View ### Highlights Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Sofa bed - single Rainfall showerhead - Ocean view - 1323 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Luxury Villa, Garden View ![View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/b22edc0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, Garden View 8.2 Very good 10 reviews ### Highlights Garden Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Rainfall showerhead - Garden view - 861 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds OR 1 King Bed ### View all photos for Family Room, 2 Bedrooms, Ocean View ![Family Room, 2 Bedrooms, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3585daf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, Ocean View 10.0 Exceptional 1 review ### Highlights Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Rainfall showerhead Separate bath and shower - Ocean view - 1453 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 2 Single Beds ### View all photos for Luxury Villa, Poolside ![Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/651ab06e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, Poolside ### Highlights Garden Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Rainfall showerhead - Garden view - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Family Suite with Ocean View ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/d134d42e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite with Ocean View - Sleeps 4 ### View all photos for Luxury Villa with Garden View ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa with Garden View - Sleeps 2 ### View all photos for Luxury Suite Ocean View ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7a84e48d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View - Sleeps 2 ### View all photos for Luxury Villa With Poolside ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa With Poolside - Sleeps 2 ### View all photos for Premium Deluxe Room with Ocean View ![Lobby](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/44b6896b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe Room with Ocean View - Sleeps 2 ### View all photos for Spa Inclusive Luxury Villa Garden ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spa Inclusive Luxury Villa Garden - Sleeps 2 ## You may also like Ad ![Villa, 4 Bedrooms, Private Pool (On The Rock) | 3 bedrooms, Egyptian cotton sheets, premium bedding, down duvets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/23000000/22870000/22862200/22862139/e37bb10f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Village Phu Quoc Resort - Managed by Accor Phu Quoc - On private beach - Pool - Hot tub - Spa 9.0 Wonderful 184 reviews £329 includes taxes & fees 19 Mar - 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On private beach - Pool - Spa - Kids’ pool 8.6 Excellent 349 reviews £114 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Phu-Quoc-Hotels-Sheraton-Phu-Quoc-Long-Beach-Resort.h12314179.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6141655&destination=Phu Quoc&destType=MARKET&latLong=10.158625,103.984016&searchId=5132e8da-a19f-4988-936d-3bb59365b61a&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/86000000/85540000/85533800/85533722/2d49f6e7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Festa Phu Quoc, Curio Collection By Hilton Phu Quoc - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 160 reviews £135 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Phu-Quoc-Hotels-La-Festa-Phu-Quoc.h85533722.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=6141655&destination=Phu Quoc&destType=MARKET&latLong=10.158625,103.984016&searchId=5132e8da-a19f-4988-936d-3bb59365b61a&top_cur=GBP) Ad ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/9000000/8380000/8376300/8376282/aea6b81d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vinpearl Resort & Spa Phu Quoc Phu Quoc - On private beach - Pool - Spa - Kids’ pool 8.8 Excellent 929 reviews £79 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Resort-Spa-Phu-Quoc.h8376282.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=6141655&destination=Phu Quoc&destType=MARKET&latLong=10.158625,103.984016&searchId=5132e8da-a19f-4988-936d-3bb59365b61a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information) ## About the area Located in Phu Quoc, The Shells Resort & Spa Phu Quoc is on a private beach. Phu Quoc Night Market and Shophouse Grand World are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ong Lang Beach and Phu Quoc Beach. Don't miss out on a visit to Vinpearl Safari. [Visit our Duong Dong travel guide](https://www.expedia.co.uk/Duong-Dong.dx6054407) [View more Resorts in Duong Dong](https://www.expedia.co.uk/Duong-Dong-Hotel-Resorts.d6054407-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.24391%2C103.94833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rv1m-yZT61_yvbrw01lNpMqJISw=) Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang ### What's nearby - ![Vietnam showing a temple or place of worship](https://images.trvl-media.com/place/553248635185381827/2bdb566f-9d0f-4cc9-b765-2d4e4bb36479.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dinh Ba Thuy-Long Thanh-Mau 8 min drive \- 2.6 miles - ![Dinh Cau showing signage and markets](https://images.trvl-media.com/place/6147777/b91a37ff-1c2a-49db-9a1e-a68b37b0b2e6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dinh Cau 13 min drive \- 2.9 miles - Phu Quoc Night Market 9 min drive \- 2.6 miles - Sung Hung Pagoda 9 min drive \- 2.9 miles - San Van Dong Duong Dong Stadium 9 min drive \- 2.6 miles ### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) 30 min drive ### Restaurants - Cà Phê Xóm Cồn 6 min drive - Bamboo 9 min drive - Restaurant Halal Phú Quốc 5 min drive - Eat Pray Love 6 min drive - Pho 7 min drive ## About this property ### The Shells Resort & Spa Phu Quoc Luxury resort near Phu Quoc Night Market You can look forward to a free return airport shuttle, a terrace and a garden at The Shells Resort & Spa Phu Quoc. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to reflexology, a massage or a facial at the on-site spa. The on-site restaurant, FLOW Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), beach umbrellas and luggage storage - Wedding services, a computer station and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All 134 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and separate baths/showers - Balconies or patios, wardrobes/cupboards and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19290000/19286800/19286763/835391df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seashells Hotel and Spa Phu Quoc Phu Quoc - Pool - Spa - All-inclusive - Free airport shuttle 8.8 Excellent 623 reviews £74 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=19286763&PinnedHotelID=19286763&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/17000000/16040000/16037700/16037693/70d7e986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOL by Meliá Phu Quoc Phu Quoc - On private beach - Pool - Spa - All-inclusive 8.6 Excellent 895 reviews £74 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=16037693&PinnedHotelID=16037693&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/9000000/8380000/8376300/8376282/aea6b81d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vinpearl Resort & Spa Phu Quoc Phu Quoc - 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Free airport shuttle - Free Wi-Fi 8.8 Excellent 153 reviews £97 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=42678207&PinnedHotelID=42678207&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18040000/18030700/18030680/877bedd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anja Beach Resort & Spa Cua Lap - On private beach - Pool - Spa - Kids’ pool 9.0 Wonderful 112 reviews £80 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=18030680&PinnedHotelID=18030680&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/35000000/34580000/34571100/34571072/9c1adeab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Sonasea Phu Quoc Phu Quoc - Pool - Breakfast included - Spa - Free airport shuttle 8.6 Excellent 394 reviews £67 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=34571072&PinnedHotelID=34571072&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8209862,19286763,16037693,8376282,87823581) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children - A restaurant - Couples/private dining ### Restaurants on site - FLOW Restaurant ### Things to do - Full-service spa - Outdoor pool - Steam room ### Family friendly - In-room cot - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Spa open daily ### Accessibility - No lift ### More - 2 floors - Banquet hall - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 38.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 15 for adults and from USD 11 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 38.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Shell Phu Quoc Shell Resort Phu Quoc Shells Resort Phu Quoc Shells Resort Shells Phu Quoc The Shells Resort & Spa Phu Quoc Island, Vietnam The Shells Resort Spa The Shell Resort Spa The Shells Resort Spa Phu Quoc The Shells & Phu Quoc Phu Quoc The Shells Resort Spa Phu Quoc The Shells Resort & Spa Phu Quoc Resort The Shells Resort & Spa Phu Quoc Phu Quoc The Shells Resort & Spa Phu Quoc Resort Phu Quoc ## Frequently asked questions ### Does The Shells Resort & Spa Phu Quoc have a pool? ### How much does it cost to stay at The Shells Resort & Spa Phu Quoc? ### Is The Shells Resort & Spa Phu Quoc pet-friendly? ### How much is parking at The Shells Resort & Spa Phu Quoc? ### What time is check-in at The Shells Resort & Spa Phu Quoc? ### What time is check-out at The Shells Resort & Spa Phu Quoc? ### Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport? ### Where is The Shells Resort & Spa Phu Quoc located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Shells Resort & Spa Phu Quoc Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 300 8 - Good 207 6 - Okay 59 4 - Poor 29 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Tom 15 Dec 2025 Liked: Cleanliness, staff & service, amenities Friendly staff, pool and beach front was nice resort living ##### Tom Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Rishabh 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes the rooms were clean, private pool was well maintained. Staff was really polite and helpfull. Lisa helped us plan a great breakfast with private chefs and Tony arranged good activities and transportation for us ![Coconut tree banana boat ride](https://a.travel-assets.com/ugc/hotel-reviews/db103aa5-fff9-470c-b814-e7a6738d24d8-1763354815719.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rishabh Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Munish 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room Great staff Amazing pool and view ##### Munish Stayed 4 nights in Aug 2025 ### 8/10 Good #### CHAN FAI CLEMENT 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best sunset view. ![](https://a.travel-assets.com/ugc/hotel-reviews/9f6b81b2-5614-4dfa-9119-9c256793086e-1759736445615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb65fe7e-f2bd-4dff-afde-3cc7aa64d91c-1759736443739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHAN FAI CLEMENT Stayed 2 nights in Oct 2025 ### 8/10 Good #### Martin 22 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities I enjoyed the silence and the very big room. But the Hotel needs some Renovation. The staff was very friendly. ##### Martin Stayed 15 nights in Apr 2025 ### 10/10 Excellent #### Laura 12 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great, would come back and stay here again! Absolutely amazing, would come back and stay again - the staff are friendly, bedrooms super spacious and comfortable, and the setting is just unreal! ![](https://a.travel-assets.com/ugc/hotel-reviews/714C7A87F89CA33297B26E97B3AFC62EE70B30171697430111101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E6EB2F211502A82A52522B6A0980FA05F69DA8371697430113753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB6C5C1C6226D767A3E85888ECB0514E061ABB8D1697430104869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 4 nights in Oct 2023 ### 8/10 Good #### Ashleigh 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel ##### Ashleigh Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Jennifer 26 Aug 2023 Liked: Cleanliness, staff & service, amenities Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach. ##### Jennifer Stayed 4 nights in Aug 2023 ### 8/10 Good #### Johnny Chinh 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics ##### Johnny Chinh Stayed 4 nights in Dec 2023 ### 8/10 Good #### JONGHEE 16 Jan 2025 Liked: Cleanliness, staff & service, amenities It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again. ##### JONGHEE Stayed 3 nights in Jan 2025 ### 8/10 Good #### Danielle 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies! ##### Danielle Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Sravan 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from this property is stunning. The pool is huge and faces the beach. We rented a bike at the property itself for a decent amount. They also provide cabs at the same fare as Grab taxis. However this is a resort and hence is only for those who like a little peace and quiet. Food could be priced a little lower. ##### Sravan Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Phuong 4 Dec 2023 Liked: Cleanliness, staff & service The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same. ##### Phuong Stayed 4 nights in Nov 2023 ### 8/10 Good #### Sam 4 May 2024 Liked: Cleanliness, staff & service, room comfort #### Resort condition Most of the facilities of this resort are not working. Some swing pools were closed and there is no refrigerator in the room. The beach was not clean. ##### Sam Stayed 3 nights in Apr 2024 ### 8/10 Good #### Sok Yee 17 Jul 2025 Disliked: Amenities, property conditions & facilities My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only. ##### Sok Yee Stayed 3 nights in Jul 2025 ### 8/10 Good #### Ivy 7 Feb 2024 Great resort design with layout, beautiful surrounding and private beach. Staff are helpful. Room is very roomy. Breakfast is very good. Love the BBQ dinner outdoor. Things need to be taken into attention is facility update and services. It is sad to see this beautiful resort goes under maintenance and services. Many doors hinges a loose and items are falling off like toilet paper holders... ##### Ivy Stayed 3 nights in Jan 2024 ### 8/10 Good #### Diane 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shells is a very nice sea side resort. The pool is beautiful and beach access is convenient and clean. Our bungalow was large and well appointed. It had a shower and separate tub. Lots of storage room. We were a short walk to both pools and restaurants. Although all of the staff were friendly, we did find the service to be slow, especially while utilizing the lounge chairs. Service at the bar was pretty much non existent. The system of having to wave a red flag to get service is terrible; I once waved the flag for twenty minutes and finally gave up. The lunch and dinner food was good. The breakfast provided many options and was also good, but get there early as they tend to stop making things by the end. ##### Diane Stayed 6 nights in Nov 2024 ### 8/10 Good #### Sarah 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shells has really lovely staff and a 24/7 buggy service to get around the resort (from pools to room or restaurants/reception). However, the resort rooms lack cleanliness as the once beautiful white tiles have a yellow tinge to it. I sympathise with the choice of white as Phu Quoc can get very hot and white is less likely to retain the heat. I trust that they are clean, however, upon first glance, feel a little put off. The rooms are spacious and the pool is nice to use. 2/3 of the pools were under maintenance and I believe that they will reopen at the end of 2024\. The shells is a decent stay, however I don’t believe it is still the 5 star resort it once was. ##### Sarah Stayed 4 nights in Jan 2024 ### 6/10 Okay #### Sandra 11 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again. ##### Sandra Stayed 6 nights in Jul 2024 ### 4/10 Poor #### Theodore 8 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great. ##### Theodore Stayed 7 nights in Jul 2024 ### 8/10 Good #### Uday 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property. Vindicated our choice over other 5-star properties. The only problem we had was with the check-in, which was sorted by the staff. ##### Uday Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Wenbiao 11 Dec 2025 No hot water, staff extremely arrogant, room not properly cleaned. There are a lot of similar situations if you read google reviews. Wouldn’t call this a 5-star resort ##### Wenbiao Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Justine 9 Nov 2025 Liked: Cleanliness Disliked: Property conditions & facilities Room cleaned but only one towel left for 2 people, woman who books tours is rude when you don’t book with her, everything is getting old and needs updating. Too far from town and not walkable to ANYTHING ##### Justine Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Conrad 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast excellent, lunch and dinner reduced offers, maybe due to season. Poolbar closed ##### Conrad Stayed 2 nights in Aug 2025 ### 8/10 Good #### Lai 28 Mar 2025 Very spacious, quiet environment. ##### Lai Stayed 7 nights in Mar 2025 ### Expedia's Latest Trends ### Hotels > - [Vinpearl Resort & Spa Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Resort-Spa-Phu-Quoc.h8376282.Hotel-Information) > - [Vinpearl Wonderworld Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Discovery-1-Phu-Quoc.h34014178.Hotel-Information) > - [Meliá Vinpearl Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Melia-Vinpearl-Phu-Quoc.h17904719.Hotel-Information) > - [Rocks Beach Boutique Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-ROCKS-BEACH-BOUTIQUE-PHU-QUOC.h105957601.Hotel-Information) > - [Hotels with Parking in Leith](https://www.expedia.co.uk/Leith-Edinburgh-Hotels-Hotel-With-Parking.0-n179554-0-thotelwithparking.Travel-Guide-Filter-Hotels) > - [Hotels with Restaurant in New York](https://www.expedia.co.uk/New-York-Hotels-Hotel-With-Restaurant.0-0-d178293-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > - [Paris Hotel](https://www.expedia.co.uk/Chau-Doc-Hotels-Paris-Hotel.h101518848.Hotel-Information) > - [Kiwuki Luxury Villa ](https://www.expedia.co.uk/Phu-Quoc-Hotels-KIWUKI-LUXURY-VILLA.h101786758.Hotel-Information) > - [Hostels Morzine](https://www.expedia.co.uk/Morzine-Hostels.d500423-aaHostels.Travel-Guide-Accommodation) > - [Spa Hotels in Kingston Upon Thames](https://www.expedia.co.uk/Kingston-Upon-Thames-Hotels-Spa-Hotels.0-0-d4380-tSpaHotels.Travel-Guide-Filter-Hotels) > - [Hotels in Grantham](https://www.expedia.co.uk/Grantham-Hotels.d4645.Travel-Guide-Hotels) > - [Wyndham Grand Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Wyndham-Grand-Phu-Quoc.h18340701.Hotel-Information) > - [travelodgeuk Hotels in Pulborough](https://www.expedia.co.uk/Pulborough-Hotels-Travelodge-UK.0-0-d182618--bTravelodgeUK.Travel-Guide-Filter-Hotels) > - [Hotels in Funchal](https://www.expedia.co.uk/Funchal-Hotels.d1232.Travel-Guide-Hotels) > - [Hotels in Sicily](https://www.expedia.co.uk/Destinations-In-Sicily.d6048323.Hotel-Destinations) > - [Pullman Phu Quoc Beach Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Pullman-Phu-Quoc.h39802686.Hotel-Information) > - [Ocean Bay Phu Quoc Resort and Spa](https://www.expedia.co.uk/Phu-Quoc-Hotels-Ocean-Bay-Phu-Quoc-Resort-And-Spa.h66839952.Hotel-Information) > - [Hotels in Downtown Ottawa](https://www.expedia.co.uk/Downtown-Ottawa-Ottawa-Hotels.0-n6057857-0.Travel-Guide-Filter-Hotels) > - [Sheraton Phu Quoc Long Beach Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Sheraton-Phu-Quoc-Long-Beach-Resort.h12314179.Hotel-Information) ### Flights > - [Flights from Liverpool (LPL) to Gibraltar (GIB)](https://www.expedia.co.uk/lp/flights/lpl/gib/liverpool-to-gibraltar) > - [Flights from Aluva (COK) to Agatti Island (AGX)](https://www.expedia.co.uk/lp/flights/cok/agx/cochin-to-agatti-island) > - [Flights from Prague (PRG-Vaclav Havel) to London (LON-All Airports)](https://www.expedia.co.uk/lp/flights/prg/lon/prague-to-london) ### Packages > - [Rome Holidays](https://www.expedia.co.uk/Rome.d179899.Holidays-City-Breaks) ### General > - [Visit Glocester](https://www.expedia.co.uk/Glocester.dx3000455767) ---