Title: The Shells Resort & Spa Phu Quoc Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8209862&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Shells Resort & Spa Phu Quoc Luxury resort on the beach, with outdoor pool ## Photo gallery for The Shells Resort & Spa Phu Quoc ![Luxury Suite, Ocean View | Living area - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/f938d9f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite, Ocean View | View from room - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/de85538e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/651ab06e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/0e7468be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite, Ocean View | Beach/ocean view - The Shells Resort & Spa Phu Quoc (Phu Quoc)](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/afd63a20.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Shells Resort & Spa Phu Quoc offers beachfront relaxation and upscale amenities. Guests can enjoy spa treatments, unwind by the outdoor pool with sun loungers and umbrellas, and benefit from free in-room WiFi. On-site car rentals and attentive staff ensure a convenient stay. ## Reviews 8.6 Excellent ## Popular amenities - Free airport shuttle - Room service - Laundry £93 includes taxes & fees 22 Dec - 23 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8209862&PinnedHotelID=8209862&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Premium Room, Ocean View ![Premium Room, Ocean View | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3196565b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Ocean View 7.4 Good 9 reviews ### Highlights Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Sofa bed - single Private bathroom Rainfall showerhead - 807 sq ft - Ocean view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Luxury Suite, Ocean View ![Luxury Suite, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/de85538e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Ocean View ### Highlights Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Sofa bed - single Separate bedroom Private bathroom - 1323 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Luxury Villa, Garden View ![View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/b22edc0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, Garden View 8.0 Very good 8 reviews ### Highlights Balcony or patio Garden Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Rainfall showerhead - 861 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ### View all photos for Family Room, 2 Bedrooms, Ocean View ![Family Room, 2 Bedrooms, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/3585daf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, Ocean View ### Highlights Balcony or patio Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Rainfall showerhead Bathrobes - 1453 sq ft - Ocean view - Sleeps 5 - 1 King Bed and 2 Single Beds ### View all photos for Luxury Villa, Poolside ![Luxury Villa, Poolside | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/651ab06e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, Poolside ### Highlights Balcony or patio Garden Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Private bathroom - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Family Suite with Ocean View ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/d134d42e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite with Ocean View - Sleeps 4 ### View all photos for Luxury Villa with Garden View ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa with Garden View - Sleeps 2 ### View all photos for Luxury Suite Ocean View ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7a84e48d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean View - Sleeps 2 ### View all photos for Luxury Villa With Poolside ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa With Poolside - Sleeps 2 ### View all photos for Premium Deluxe Room with Ocean View ![Lobby](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/44b6896b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Deluxe Room with Ocean View - Sleeps 2 ### View all photos for Spa Inclusive Luxury Villa Garden ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/9000000/8210000/8209900/8209862/7d2a812a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Spa Inclusive Luxury Villa Garden - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-The-Shells-Resort-Spa-Phu-Quoc.h8209862.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.24391%2C103.94833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rv1m-yZT61_yvbrw01lNpMqJISw=) Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang #### What's nearby - Dinh Ba Thuy-Long Thanh-Mau \- 8 min drive \- 2.6 miles - Phu Quoc Night Market \- 9 min drive \- 2.6 miles - Sung Hung Pagoda \- 9 min drive \- 2.9 miles - San Van Dong Duong Dong Stadium \- 9 min drive \- 2.6 miles - Dinh Cau \- 13 min drive \- 2.9 miles #### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) - 30 min drive #### Restaurants - ‪Restaurant Halal Phú Quốc - ‬5 min drive - ‪Tin Tin Restaurant - ‬6 min drive - ‪Flow Restaurant @The Shells Resort & Spa - ‬1 min walk - ‪Cà Phê Bàng - ‬5 min drive - ‪quan cay bang - ‬6 min drive ## About this property ### The Shells Resort & Spa Phu Quoc Luxury resort near Phu Quoc Night Market You can look forward to a free return airport shuttle, a terrace and a garden at The Shells Resort & Spa Phu Quoc. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to a facial, a body wrap or aromatherapy at the on-site spa. The on-site restaurant, FLOW Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), 1 meeting room and massage treatment rooms - A banquet hall, wedding services and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All 134 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and separate baths/showers - Balconies or patios, wardrobes/cupboards and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19290000/19286800/19286763/835391df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seashells Hotel and Spa Phu Quoc Phu Quoc - Pool - All-inclusive - Spa - Free airport shuttle 8.8 Excellent 587 reviews £136 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=19286763&PinnedHotelID=19286763&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/17000000/16040000/16037700/16037693/70d7e986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOL by Meliá Phu Quoc Phu Quoc - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 857 reviews £110 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=16037693&PinnedHotelID=16037693&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254447/f3b580b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Phu Quoc Resort Phu Quoc - Pool - All-inclusive - Spa - Free airport shuttle 8.8 Excellent 706 reviews £130 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=13254447&PinnedHotelID=13254447&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/35000000/34580000/34571100/34571072/9c1adeab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Sonasea Phu Quoc Phu Quoc - Pool - Breakfast included - Spa - Free airport shuttle 8.6 Excellent 331 reviews £190 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=34571072&PinnedHotelID=34571072&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/26000000/25130000/25125400/25125339/a628e388.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Princess Moonrise Beach Resort Cua Lap - Pool - Spa - Free airport shuttle - Kids pool 9.6 Exceptional 570 reviews £139 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=25125339&PinnedHotelID=25125339&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean Eyes Suite | View from room](https://images.trvl-media.com/lodging/43000000/42680000/42678300/42678207/577c9055.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M Hotel Phu Quoc Phu Quoc - Pool - Spa - Free airport shuttle - Free WiFi 8.8 Excellent 131 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=42678207&PinnedHotelID=42678207&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7870000/7869700/7869648/97aaf468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Salinda Resort Phu Quoc Island Cua Lap - On private beach - Pool - Breakfast included - Spa 9.8 Exceptional 1,002 reviews £163 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=7869648&PinnedHotelID=7869648&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/20000000/19510000/19502700/19502621/a83319ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lahana Resort Phu Quoc & Spa Phu Quoc - Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 284 reviews £132 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=19502621&PinnedHotelID=19502621&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Villa, 1 Bedroom, Private Pool | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/10000000/9300000/9296100/9296093/28ca3e1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sea Sense Resort Phu Quoc - On private beach - Pool - Spa - Kids pool 9.0 Wonderful 229 reviews £67 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=9296093&PinnedHotelID=9296093&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/47000000/46410000/46406800/46406785/4a29574e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Villas & Residences Phu Quoc Phu Quoc - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 175 reviews £159 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=46406785&PinnedHotelID=46406785&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request - Free self parking on site - Free valet parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children - A restaurant - Couples/private dining ### Restaurants on site - FLOW Restaurant ### Things to do - Full-service spa - Outdoor pool - Steam room ### Family friendly - In-room cot - Outdoor pool ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Spa open daily ### Accessibility - No lift ### More - 2 floors - Banquet hall - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 38.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 15 for adults and from USD 11 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 38.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Shell Phu Quoc Shell Resort Phu Quoc Shells Resort Phu Quoc Shells Resort Shells Phu Quoc The Shells Resort & Spa Phu Quoc Island, Vietnam The Shells Resort Spa The Shell Resort Spa The Shells Resort Spa Phu Quoc The Shells & Phu Quoc Phu Quoc The Shells Resort Spa Phu Quoc The Shells Resort & Spa Phu Quoc Resort The Shells Resort & Spa Phu Quoc Phu Quoc The Shells Resort & Spa Phu Quoc Resort Phu Quoc ## Frequently asked questions ### Does The Shells Resort & Spa Phu Quoc have a pool? ### How much does it cost to stay at The Shells Resort & Spa Phu Quoc? ### Is The Shells Resort & Spa Phu Quoc pet-friendly? ### How much is parking at The Shells Resort & Spa Phu Quoc? ### What time is check-in at The Shells Resort & Spa Phu Quoc? ### What time is check-out at The Shells Resort & Spa Phu Quoc? ### Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport? ### Where is The Shells Resort & Spa Phu Quoc located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Shells Resort & Spa Phu Quoc Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 297 8 - Good 204 6 - Okay 56 4 - Poor 29 2 - Terrible 18 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Rishabh 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes the rooms were clean, private pool was well maintained. Staff was really polite and helpfull. Lisa helped us plan a great breakfast with private chefs and Tony arranged good activities and transportation for us ![Coconut tree banana boat ride](https://a.travel-assets.com/ugc/hotel-reviews/db103aa5-fff9-470c-b814-e7a6738d24d8-1763354815719.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rishabh Stayed 3 nights in Nov 2025 ### 8/10 Good #### CHAN FAI CLEMENT 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best sunset view. ![](https://a.travel-assets.com/ugc/hotel-reviews/9f6b81b2-5614-4dfa-9119-9c256793086e-1759736445615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb65fe7e-f2bd-4dff-afde-3cc7aa64d91c-1759736443739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHAN FAI CLEMENT Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Munish 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room Great staff Amazing pool and view ##### Munish Stayed 4 nights in Aug 2025 ### 8/10 Good #### Martin 22 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities I enjoyed the silence and the very big room. But the Hotel needs some Renovation. The staff was very friendly. ##### Martin Stayed 15 nights in Apr 2025 ### 10/10 Excellent #### Laura 12 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great, would come back and stay here again! Absolutely amazing, would come back and stay again - the staff are friendly, bedrooms super spacious and comfortable, and the setting is just unreal! ![](https://a.travel-assets.com/ugc/hotel-reviews/714C7A87F89CA33297B26E97B3AFC62EE70B30171697430111101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E6EB2F211502A82A52522B6A0980FA05F69DA8371697430113753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB6C5C1C6226D767A3E85888ECB0514E061ABB8D1697430104869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 4 nights in Oct 2023 ### 8/10 Good #### Ashleigh 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel ##### Ashleigh Stayed 7 nights in Dec 2024 ### 8/10 Good #### JONGHEE 16 Jan 2025 Liked: Cleanliness, staff & service, amenities It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again. ##### JONGHEE Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jennifer 26 Aug 2023 Liked: Cleanliness, staff & service, amenities Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach. ##### Jennifer Stayed 4 nights in Aug 2023 ### 8/10 Good #### Johnny Chinh 7 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics ##### Johnny Chinh Stayed 4 nights in Dec 2023 ### 8/10 Good #### Danielle 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies! ##### Danielle Stayed 7 nights in Feb 2025 ### 8/10 Good #### Sok Yee 17 Jul 2025 Disliked: Amenities, property conditions & facilities My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do. Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area. It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only. ##### Sok Yee Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Sravan 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from this property is stunning. The pool is huge and faces the beach. We rented a bike at the property itself for a decent amount. They also provide cabs at the same fare as Grab taxis. However this is a resort and hence is only for those who like a little peace and quiet. Food could be priced a little lower. ##### Sravan Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Phuong 4 Dec 2023 Liked: Cleanliness, staff & service The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same. ##### Phuong Stayed 4 nights in Nov 2023 ### 8/10 Good #### Sam 4 May 2024 Liked: Cleanliness, staff & service, room comfort #### Resort condition Most of the facilities of this resort are not working. Some swing pools were closed and there is no refrigerator in the room. The beach was not clean. ##### Sam Stayed 3 nights in Apr 2024 ### 8/10 Good #### Ivy 7 Feb 2024 Great resort design with layout, beautiful surrounding and private beach. Staff are helpful. Room is very roomy. Breakfast is very good. Love the BBQ dinner outdoor. Things need to be taken into attention is facility update and services. It is sad to see this beautiful resort goes under maintenance and services. Many doors hinges a loose and items are falling off like toilet paper holders... ##### Ivy Stayed 3 nights in Jan 2024 ### 8/10 Good #### Diane 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shells is a very nice sea side resort. The pool is beautiful and beach access is convenient and clean. Our bungalow was large and well appointed. It had a shower and separate tub. Lots of storage room. We were a short walk to both pools and restaurants. Although all of the staff were friendly, we did find the service to be slow, especially while utilizing the lounge chairs. Service at the bar was pretty much non existent. The system of having to wave a red flag to get service is terrible; I once waved the flag for twenty minutes and finally gave up. The lunch and dinner food was good. The breakfast provided many options and was also good, but get there early as they tend to stop making things by the end. ##### Diane Stayed 6 nights in Nov 2024 ### 8/10 Good #### Sarah 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shells has really lovely staff and a 24/7 buggy service to get around the resort (from pools to room or restaurants/reception). However, the resort rooms lack cleanliness as the once beautiful white tiles have a yellow tinge to it. I sympathise with the choice of white as Phu Quoc can get very hot and white is less likely to retain the heat. I trust that they are clean, however, upon first glance, feel a little put off. The rooms are spacious and the pool is nice to use. 2/3 of the pools were under maintenance and I believe that they will reopen at the end of 2024\. The shells is a decent stay, however I don’t believe it is still the 5 star resort it once was. ##### Sarah Stayed 4 nights in Jan 2024 ### 6/10 Okay #### Sandra 11 Jul 2024 Liked: Staff & service Disliked: Property conditions & facilities The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again. ##### Sandra Stayed 6 nights in Jul 2024 ### 4/10 Poor #### Theodore 8 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great. ##### Theodore Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Wenbiao 11 Dec 2025 No hot water, staff extremely arrogant, room not properly cleaned. There are a lot of similar situations if you read google reviews. Wouldn’t call this a 5-star resort ##### Wenbiao Stayed 2 nights in Dec 2025 ### 8/10 Good #### Uday 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property. Vindicated our choice over other 5-star properties. The only problem we had was with the check-in, which was sorted by the staff. ##### Uday Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Justine 9 Nov 2025 Liked: Cleanliness Disliked: Property conditions & facilities Room cleaned but only one towel left for 2 people, woman who books tours is rude when you don’t book with her, everything is getting old and needs updating. Too far from town and not walkable to ANYTHING ##### Justine Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Conrad 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast excellent, lunch and dinner reduced offers, maybe due to season. Poolbar closed ##### Conrad Stayed 2 nights in Aug 2025 ### 8/10 Good #### Lai 28 Mar 2025 Very spacious, quiet environment. ##### Lai Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Andy 11 Dec 2025 Liked: Amenities The Shell Resort & Spa Phu Quoc did not live up to its 5-star rating during my stay. Even with a premium ocean-view room booked months ahead and also arranged an airport pickup, so the resort knew exactly when we would arrive and should have had the room prepared. The room was not properly cleaned or maintained—hair everywhere, stained outdoor furniture, a cracked tub, and outdated interiors. It took far too long to reach a manager, and when I finally did. The manager on duty mentioned that all ocean-view rooms had similar wear and tear. He offered me a villa room—which was actually cheaper than what I had originally paid—and two spa vouchers. At that point I accepted the offer because I didn’t want to deal with more back-and-forth, but it still didn’t make up for the higher price I paid (over $100 USD per night for a 4-night stay). If the resort is aging, it should adjust its star rating or renovate to match the standards of a true 5-star property. I recommend renovations, including fresh paint, power washing, and updated interiors. To be honest, if the rooms and facilities are this run down, the resort should reconsider its 5-star rating. Google AI’s definition of “5-star” reflects top-tier luxury, exceptional quality, and proactive service, and this resort did not meet those expectations. That said, the pool, breakfast, transportation, and room service were great. — AT ##### Andy Stayed 4 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Croatia](https://www.expedia.co.uk/Destinations-In-Croatia-All-Inclusive-Hotel.0-0-d43-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Best Western White House Hotel](https://www.expedia.co.uk/Watford-Hotels-Best-Western-White-House-Hotel.h198139.Hotel-Information) > > [Hotels in Seafront](https://www.expedia.co.uk/Seafront-Brighton-Hotels.0-n553248635939577076-0.Travel-Guide-Filter-Hotels) > > [Hotels in Skegness](https://www.expedia.co.uk/Skegness-Hotels.d6048672.Travel-Guide-Hotels) > > [Fusion Resort Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Fusion-Resort-Phu-Quoc.h17963587.Hotel-Information) > > [Luxury Hotels in London](https://www.expedia.co.uk/London-Hotels-Luxury-Hotel.0-0-d178279-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Beverly Hills](https://www.expedia.co.uk/Beverly-Hills-Hotels.d6912.Travel-Guide-Hotels) > > [Golden Topaz Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Golden-Topaz-Resort.h22641128.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.co.uk/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Sveltos Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Sveltos-Hotel.h7421639.Hotel-Information) > > [Glashaus Hotel](https://www.expedia.co.uk/Dublin-Hotels-Glashaus-Hotel.h1819484.Hotel-Information) > > [Vinpearl Resort & Spa Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Resort-Spa-Phu-Quoc.h8376282.Hotel-Information) > > [Meliá Vinpearl Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Melia-Vinpearl-Phu-Quoc.h17904719.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [Le Square Phillips Hotel And Suites](https://www.expedia.co.uk/Montreal-Hotels-Le-Square-Phillips-Hotel-And-Suites.h899594.Hotel-Information) > > [Caravan Parks Herne Bay](https://www.expedia.co.uk/Herne-Bay-Caravan-Parks.d6163870-aaCaravanParks.Travel-Guide-Accommodation) > > [SOL by Meliá Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-SOL-By-Melia-Phu-Quoc.h16037693.Hotel-Information) > > [Camia Resort & Spa](https://www.expedia.co.uk/Phu-Quoc-Hotels-Camia-Resort-Spa.h21958904.Hotel-Information) > > [Sunshine Hotel](https://www.expedia.co.uk/Alanya-Hotels-Sunshine-Hotel.h9613801.Hotel-Information) > > [Alcazar Hotel & SPA](https://www.expedia.co.uk/Vila-Real-Santo-Antonio-Hotels-Hotel-Alcazar-Beach-SPA.h854536.Hotel-Information) > > [Four Seasons Resort Koh Samui](https://www.expedia.co.uk/Koh-Samui-Hotels-Four-Seasons-Resort-Koh-Samui.h1573843.Hotel-Information) ### Flights > [Flights from Stroud (GLO) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/glo/ncl/gloucester-to-newcastle) > > [Flights from Edinburgh (EDI) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/edi/dub/edinburgh-to-dublin) > > [Flights from Crumlin (BFS) to Nottingham (NQT)](https://www.expedia.co.uk/lp/flights/bfs/nqt/belfast-to-nottingham) > > [Flights from Birmingham (BHX) to Tours (TUF)](https://www.expedia.co.uk/lp/flights/bhx/tuf/birmingham-to-tours) ### Activities ### Packages