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Reviews of The Pier Phu Quoc Resort

3.5 out of 5
The Pier Phu Quoc Resort
Cay Sao, Ham Ninh, Phu Quoc, Kien Giang

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel was run down and not well kept, not at all as portrayed in the pictures and description. There is no beach and the pool needed some renovations. The food quality was also not up to standard. All in all quite a disappointment for the money requested.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity away from everywhere
Beautiful location and very nice over water villa. Staff extremely helpful. The resort is very isolated so if you don’t drive a motorcycle you are stuck. However they provided airport transfers to and from the reasort. Food was of high quality but relatively restricted choice and inflated resort prices. Perfect place to unwind for a couple of days. The swimming pool is handy as there is no beach here and the water is too shallow to swim in. If you want to paddle in the see and see starfish at low tide bring sorkling shoes .
Stayed 2 nights in Dec 2018

10/10 Excellent

Clément

Liked: Staff & service, property conditions & facilities, room comfort
Nice resort, a bit remote
Very beautiful resort with a green parc and the Pier. We stayed in a room on the pier, it was very nice and comfortable although the bathroom could have been a bit cleaner (the bathroom is open to the outside so I guess it's a bit difficult to maintain). Breakfast options were correct but not amazing. The resort is very remote, plan some budget for your taxi rides (300kVND to go to town eg) or be comfortable riding a motorbike (30 mins to go to town)
Stayed 2 nights in Dec 2021

8/10 Good

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Paradies mit Markel
Wunderbare Anlage, einfach toll zum Entspannen, sehr ruhig. Personal ist freundlich. Leider ist die Verpflegung ziemlich schlecht. Frühstück ohne Früchte, die Hälfte der Karte ist nicht verfügbar und das was es gibt ist eher schlecht.
Stayed 9 nights in Nov 2018
Response from The Pier Phu Quoc on 13 Dec 2018
Dear Andreas, First, we thank you again for choosing us for your holiday. We are very grateful for your honest comments. We just opened, so we still have a lot mistake. Thank for understand that for us. We will continue to be better. The Pier Phu Quoc.