Title: Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Premier Residences Phu Quoc Emerald Bay Managed by Accor Beachfront resort with 2 restaurants and full-service spa ![Building design](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/c5a2528c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/5e012e68-7bc6-4e23-8af6-2bd56dc41adb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![View from room](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/ca1fd137.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse, 2 Bedrooms, Private Pool | View from room](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/18fe46e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Single Beds, Balcony | View from room](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/3753e70a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Premier Residences Phu Quoc Emerald Bay Managed by Accor, a luxury family-friendly resort near An Thoi Cable Car Station and Sao Beach. Enjoy beachfront dining, relax at the private beach, or indulge in a hot stone massage at the onsite spa. With two on-site restaurants serving local and international cuisine and yoga classes offered at the gym, this resort offers an unforgettable experience. 8.8 Excellent ## Popular amenities - - - - - Bar - Parking included £107 includes taxes & fees 17 Nov - 18 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32091854&PinnedHotelID=32091854&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Standard Room, 1 King Bed, Balcony | 2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/cd0b162a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony 9.0 Wonderful 12 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV - 484 sq ft - Sleeps 4 - 1 King Bed ![Penthouse, 2 Bedrooms, Private Pool | 2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/7ccb6e01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms, Private Pool 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Connecting rooms available - 2756 sq ft - 2 bedrooms - Ocean view - Sleeps 8 - 2 Double Beds ![2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/1db72106.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony (2 King Bed) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV - 861 sq ft - Sleeps 8 - 2 King Beds ![2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/028bf78b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony (1 King Bed) ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV - 614 sq ft - Sleeps 4 - 1 King Bed ![2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/b1553903.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV 2 bedrooms - 592 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 2 Single Beds, Balcony | 2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/efce0f02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Balcony 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV - 484 sq ft - Sleeps 4 - 2 Single Beds ![Family Room, 2 Bedrooms | 2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/c2cad2e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV - 1152 sq ft - 2 bedrooms - Sleeps 8 - 2 Double Beds ![Apartment, 2 Bedrooms | 2 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/33000000/32100000/32091900/32091854/fdd1e6fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV - Sleeps 8 - 1 King Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-Premier-Residences-Phu-Quoc-Emerald-Bay-Managed-By-Accor.h32091854.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-Premier-Residences-Phu-Quoc-Emerald-Bay-Managed-By-Accor.h32091854.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.03555%2C104.02837&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r-g-H16J1yNG9GSjgAdLAK7YqgM=) Kem Beach, An Thoi, Phu Quoc, An Giang, 920000 #### What's nearby - Khem Beach - 2 min walk - 0.1 miles - Phu Quoc Prison - 3 min drive - 1.5 miles - Sunset Town Beach - 6 min drive - 2.2 miles - An Thoi Cable Car Station - 7 min drive - 2.4 miles - Ho Quoc Pagoda - 22 min drive - 8.3 miles #### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) - 22 min drive #### Restaurants - ‪Starbucks - ‬8 min drive - ‪Sun Bavaria Bistro - ‬7 min drive - ‪MAE Coffee - ‬8 min drive - ‪Runam Cafe - ‬8 min drive - ‪Pho Bat Da Phu Gia - ‬3 min drive ## About this property ### Premier Residences Phu Quoc Emerald Bay Managed by Accor Luxury family-friendly resort near Phu Quoc Prison Located close to An Thoi Cable Car Station and Sao Beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor provides 2 poolside bars, a beach bar and a terrace. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Indulge in aromatherapy, a Thai massage and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Yoga classes are offered at the gym; other things to do include volleyball and kayaking. In addition to a firepit and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), concierge services and tour/ticket information - A lift, a 24-hour front desk and a front desk safe - Guest reviews say great things about the helpful staff Room features All 745 individually furnished rooms include comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - 43-inch TVs with satellite channels - Wardrobes/cupboards, separate sitting areas and free infant beds ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/40000000/39810000/39802700/39802686/02cf9b95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Phu Quoc Beach Resort Phu Quoc - On private beach - Pool - Spa - Free airport shuttle 9.2 Wonderful 254 reviews £135 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=39802686&PinnedHotelID=39802686&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34580000/34571100/34571072/f8bbea67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Premier Sonasea Phu Quoc Phu Quoc - 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On private beach - Pool - Breakfast included - Spa 9.8 Exceptional 1,012 reviews £153 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=7869648&PinnedHotelID=7869648&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/a3dcd2c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Phu Quoc Emerald Bay Resort & Spa Khem Beach - On private beach - Pool - Hot tub - Breakfast included 9.6 Exceptional 288 reviews £286 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person - 2 poolside bars - 2 restaurants - 3 bars/lounges - A beach bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Clubhouse - Mercato - Muse - Play Ground - Pool Bar ### Things to do - Arcade/game room - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Playground - Steam room - Water sports equipment - Yoga classes ### Family friendly - Arcade/game room - Children's games - Children's pool - Children's toys - Free children's club - In-room cot - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Firepit - Garden - On a private beach - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Steam room - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Doorbell and phone notification - Grab bar in shower (95 centimetre high) - Hand-held showerhead - Handrails in stairways (76 centimetre high) - Lift (100 centimetre wide door) - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 14 floors - 6 buildings - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2018 - Comprehensive recycling policy - Double-glazed windows - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Limited room service - Paper towels ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: 50 per cent of room rate Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from October 22 2025 to December 31 2026 (dates subject to change): - Recreation facilities ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 1323000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 450000 per person - Early check-in fee: 50 per cent of room rate (subject to availability) - Rollaway bed fee: VND 1323000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Parking height restrictions apply Guests under 14 years old are not allowed in the hot tub ### Property is also known as Premier Residences Emerald Bay Managed AccorHotels Resort Premier Residences Emerald Bay Managed AccorHotels Premier Resinces Emerald Mana Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort ## Frequently asked questions ### Does Premier Residences Phu Quoc Emerald Bay Managed by Accor have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM. ### How much does it cost to stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Premier Residences Phu Quoc Emerald Bay Managed by Accor on 17 Nov 2025 start from £106.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Phu-Quoc-Hotels-Premier-Residences-Phu-Quoc-Emerald-Bay-Managed-By-Accor.h32091854.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Premier Residences Phu Quoc Emerald Bay Managed by Accor pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Premier Residences Phu Quoc Emerald Bay Managed by Accor? > Self-parking is free at this property. ### What time is check-in at Premier Residences Phu Quoc Emerald Bay Managed by Accor? > Check-in start time: 3:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability). ### What time is check-out at Premier Residences Phu Quoc Emerald Bay Managed by Accor? > Checkout is at noon. ### Where is Premier Residences Phu Quoc Emerald Bay Managed by Accor located? > Nestled on the beach, this Khem Beach resort is within 3 mi (5 km) of Phu Quoc Prison and An Thoi Cable Car Station. Sao Beach and Ho Quoc Pagoda are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.6 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 139 8 - Good 78 6 - Okay 17 4 - Poor 7 2 - Terrible 6 ### 10/10 Excellent #### Susan 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay excellent service and staff ##### Susan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Simonyi 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top Hotel ##### Simonyi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Thi Xuan Huong 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice holiday resort for relaxing! ##### Thi Xuan Huong Stayed 2 nights in Mar 2025 ### 8/10 Good #### Khanh 10 Aug 2025 Liked: Staff & service, property conditions & facilities Staff and service are exceptionally excellent but cleanliness could be better. ##### Khanh Stayed 3 nights in Aug 2025 ### 8/10 Good #### Ji Won 1 Oct 2025 Liked: Property conditions & facilities Could improve on cleanliness of the bedrooms ##### Ji Won Stayed 2 nights in Sep 2025 ### 8/10 Good #### Rosemary 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family hotel, pools amazing and beautiful beach. Huge variety of food for breakfast but can feel a little busy and canteen like at times. ##### Rosemary Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### JESSICA 17 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and friendly staffs ##### JESSICA ### 10/10 Excellent #### Evghenii 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was very interesting and nice ##### Evghenii Stayed 13 nights in Aug 2024 ### 10/10 Excellent #### Tina 24 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Highly recommended. Private beach and free/fast shuttle to sunset town. Rooms were luxury and the gym was great. 10/10 ##### Tina Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### HSIEN-CHANG 9 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities If have free shuttle bus to hotel , that will be perfect ##### HSIEN-CHANG Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Thu 23 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel for vacation, the only thing that I want to complain is the food and drinks are little too expensive. ##### Thu Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Trang 7 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall I really like this place. Beautiful beach and facility, great services. I will definitely comeback and stay longer!! ##### Trang Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Kim 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Our family really enjoy our vacation here. We booked the 3bedrooms with private pool. Beautiful place, very spacious and the foods at the restaurant was very good. Excellent staffs with customer service. We would definitely stay there again! ##### Kim Stayed 1 night in May 2023 ### 8/10 Good #### Phuong 17 Aug 2023 It was an ok experience for us ##### Phuong Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Endre Mikal 25 Feb 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### Just an average huge beach resort The beach is beautiful and the pool area is good enough. The rooms are quite modern but already in need of small fixes. In general this is more like a 3-star hotel than 5. Don’t go to this hotel if you like peace and quiet, almost all the other guests were families with small children. The rooms do not have good sound isolation, so you can clearly hear people walking by outside in the hallway. There is very little amenities provided in the room. To summarise, this hotel may be ok if you are travelling with small children. ##### Endre Mikal Stayed 5 nights in Feb 2025 ### 8/10 Good #### anthony 16 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was nice, staff was friendly. Not a lot of food options near this location. Do no rent a motorbike from them, overpriced and terrible bikes. Requested a high room, ended up on the 3rd floor. Beach was nice and quiet and included a few games in the lobby pool, foosball and table tennis. This was a nice touch but ac in this area wasnt working so couldnt enjoy that too much. ##### anthony Stayed 3 nights in Dec 2022 ### 2/10 Terrible #### Debra 16 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We all got violently ill and checked out early The place is dirty under staffed and not what you describe it as False advertising about it should be removed from your site Trying to get. Refund like you promised would and that’s becoming an issue also Very disappointing ##### Debra Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Lea 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Vraiment parfait ##### Lea Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### thi Thuy Loan 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super clean ##### thi Thuy Loan Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Jody 14 Oct 2025 Disliked: Staff & service, property conditions & facilities The property grounds including the pool, gardens and beach are stunning but there’s quite a few things that drag this place down and made our stay pretty unenjoyable to the point we wouldn’t return or recommend to any friends or family. - There are 3 waterslides and only the Under 10 year olds one is open. Apparently it’s been under maintenance for ages and they wouldn’t say when it will be fixed. It was one of the reasons we booked, our teens were so disappointed - Our bed was saggy and uncomfortable on either side with a large lump in the middle - obviously old and worn out - There is a mattress topper that they’ve put on top to try and increase comfort but it holds sand so even when our bed was freshly made by housekeeping, as soon as we laid on it the sand came up through the sheets it was so annoying! - There are literally nails sticking out of the floor where they have tried to fix the timber boards - There are all screws and dodgy patches on the bathroom vanity -definitely not what you’d expect from a 5 star resort - Kept running out of hot water - Door between the rooms wouldn’t close properly - They tried to charge us for a extra breakfast despite us booking for 2 adults and 2 children (including their ages) The listing says free breakfast- there’s nothing saying that doesn’t apply to teens. It was super stressful and they were rude about it - The pool bar was supposed to be open at 2pm every day. We asked one day and waited 40 mins for someone to show up ![](https://a.travel-assets.com/ugc/hotel-reviews/facb367b-d2a3-43fe-b3d4-8e7a86b5ea3c-1760442557306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c3ddf7b6-646f-4da8-802e-5ae6e2bc5acf-1760442557333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce726ee7-2e94-4df1-8b0c-7f2eae62b9c5-1760442557254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6619bb5-38a6-4bf7-a87a-8911e615c6fb-1760442558750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jody Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Shota 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ビーチが近くにあり最高の雰囲気です。 プールは果てしなく広く、どこかしら空いてます。 ##### Shota Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### ??? 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 전용해변좋고 수영장 깊이도 너무 놀기좋았어요! ##### ??? Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Khanh Phi 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place anyone should be there ##### Khanh Phi Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Son 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the staff use swear words and you can hear them talk in the kitchen. - not very civilized. A lifeguard also talks on the phone to invite his relatives from the public beach to come over to the hotel to use its facilities - very unprofessional. The hotel should introduce perhaps a paper wristband to distinguish hotel guests from unregistered guests. ##### Son Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Bassem 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worldclass hotel A-Z Mange bade faciliteter og stranden i baghaven Lækker stor seng og værelser og badeværelser Meget serviceminded og høflig personale Kæmpe stort morgenbord Tak for et vidunderlig ophold som I har sikret os ##### Bassem Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [B&B Windsor](https://www.expedia.co.uk/Windsor-Bed-And-Breakfasts.d5479-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotel Ikonik Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Ikonik-Lisboa.h70934553.Hotel-Information) > > [Hotels near English Institute of Sport Sheffield](https://www.expedia.co.uk/English-Institute-Of-Sport-Sheffield-Hotels.0-l553248621558033194-0.Travel-Guide-Filter-Hotels) > > [Pamookkoo Resort](https://www.expedia.co.uk/Phuket-Hotels-Pamookkoo.h42027910.Hotel-Information) > > [Adults Only Resorts & Hotels in Barbados](https://www.expedia.co.uk/Destinations-In-Barbados-Adults-Only-Resorts.0-0-d16-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Dusit Princess Moonrise Beach Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Dusit-Princess-Moonrise-Beach-Resort.h25125339.Hotel-Information) > > [Hotels in Tignes le Lac](https://www.expedia.co.uk/Tignes-Le-Lac-Hotels.d6339407.Travel-Guide-Hotels) > > [Riad Signature](https://www.expedia.co.uk/Marrakech-Hotels-Riad-Signature.h10944863.Hotel-Information) > > [Salinda Resort Phu Quoc Island](https://www.expedia.co.uk/Phu-Quoc-Hotels-Salinda-Resort-Phu-Quoc-Island.h7869648.Hotel-Information) > > [Grand Beach Hotel](https://www.expedia.co.uk/Miami-Hotels-Grand-Beach-Hotel.h2238836.Hotel-Information) > > [Hotels near Business Design Centre](https://www.expedia.co.uk/Business-Design-Centre-Hotels.0-l553248621593511297-0.Travel-Guide-Filter-Hotels) > > [Conrad Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Conrad-Tokyo.h1235351.Hotel-Information) > > [Best Western Queens Gold Coast](https://www.expedia.co.uk/New-York-Hotels-Best-Western-Queens-Gold-Coast.h20419.Hotel-Information) > > [Mercure Vienna First](https://www.expedia.co.uk/Vienna-Hotels-Mercure-Vienna-First.h10068509.Hotel-Information) > > [Continental Palace](https://www.expedia.co.uk/Kos-Hotels-Continental-Palace.h1489792.Hotel-Information) > > [Hotels with Waterpark in Budapest](https://www.expedia.co.uk/Budapest-Hotels-Waterpark-Hotel.0-0-d179994-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Tolay Hotel](https://www.expedia.co.uk/Fethiye-Hotels-Tolay-Hotel.h2959448.Hotel-Information) > > [Berns Hotel – Boutique Hotel in the heart of Stockholm](https://www.expedia.co.uk/Stockholm-Hotels-Berns.h598487.Hotel-Information) > > [Hotels with Entertainment near Maldives](https://www.expedia.co.uk/Destinations-In-Maldives-Hotel-With-Entertainment.0-0-d109-thotelwithentertainment.Hotel-Filter-Destinations) ### Flights > [Flights from BUE-All Airports to RIO-All Airports](https://www.expedia.co.uk/lp/flights/bue/rio/buenos-aires-to-rio-de-janeiro) > > [Flights from Tampa Intl. to NYC-All Airports](https://www.expedia.co.uk/lp/flights/tpa/nyc/tampa-to-new-york) > > [Flights from Paisley (GLA) to Benbecula (BEB)](https://www.expedia.co.uk/lp/flights/gla/beb/glasgow-to-benbecula) > > [Flights from Perth (PER) to Broome (BME)](https://www.expedia.co.uk/lp/flights/per/bme/perth-to-broome) ### Activities > [Things to do in Giardini Naxos](https://www.expedia.co.uk/Things-To-Do-In-Giardini-Naxos.d182132.Travel-Guide-Activities) ### Packages > [Rhyl Holidays](https://www.expedia.co.uk/Rhyl.d6084734.Holidays-City-Breaks) > > [Lima Holidays](https://www.expedia.co.uk/Lima.d178277.Holidays-City-Breaks) ### General > [Visit Montenegro](https://www.expedia.co.uk/Montenegro.dx6051403) > > [Visit Sant Joan de Labritja](https://www.expedia.co.uk/Sant-Joan-De-Labritja.dx6035248)