Premier Residences Phu Quoc Emerald Bay Managed by Accor

Property class: 5 and above

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Located close to Phu Quoc Prison and An Thoi Cable Car Station, Premier Residences Phu Quoc Emerald Bay Managed by Accor provides 2 poolside bars, a beach bar and a terrace. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, aromatherapy or a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and a garden.
The current price is £98
includes taxes & fees
31 Oct - 1 Nov

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Superior Suite, Balcony (2 King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 861 sq ft
  • Sleeps 8
  • 2 King Beds

Superior Suite, Balcony (1 King Bed)

  • City view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Apartment, 2 Bedrooms

  • City view
  • 861 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

Junior Suite, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the area

Located on a private beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor is in Khem Beach, a neighbourhood in Phu Quoc. While the natural beauty of Sao Beach and Suoi Tranh Waterfall can be enjoyed by anyone, those looking for an activity can explore An Thoi Cable Car Station. Phu Quoc Prison and Ho Quoc Pagoda are two other places to visit that come recommended. Visit our Phu Quoc travel guide
View more Resorts in Phu Quoc
Map
Kem Beach, An Thoi, Phu Quoc, An Giang, 920000

What's nearby

  • A park with a watchtower, neatly trimmed hedges, and a walking path.
    Phu Quoc Prison
    6 min drive - 1.9 miles
  • A beach with palm trees and a forested hill in the background.
    Sao Beach
    16 min drive - 5.4 miles
  • A beach with palm trees and a calm sea.
    Phu Quoc Beach
    39 min drive - 15.8 miles
  • Khem Beach
    2 min walk - 0.1 miles
  • An Thoi Cable Car Station
    12 min drive - 3.3 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.)
    23 min drive

Restaurants

  • MAE Coffee
    9 min drive
  • The Juliet Coffee & Dessert
    7 min drive
  • Tempus Fugit
    11 min walk
  • Quán Hai San A Chon 2
    4 min drive
  • Cơm Nhà Vietnamese Cuisine
    4 min walk

About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

  • Luxury family-friendly resort near Phu Quoc Prison
  • Located close to An Thoi Cable Car Station and Sao Beach, Premier Residences Phu Quoc Emerald Bay Managed by Accor provides 2 poolside bars, a beach bar and a terrace. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a hot stone massage, aromatherapy and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball and kayaking. In addition to a firepit and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), a vegetable garden and a billiards/pool table
    • A 24-hour front desk, concierge services and beach umbrellas
    • Luggage storage, a lift and a porter/bellboy
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 629 individually furnished rooms include comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Free toiletries and hairdryers
    • 43-inch TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and recycling

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Lift (100 centimetre wide door)

More

  • 14 floors
  • 6 buildings
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The water slide and swimming pool zones 1, 2, and 3 will be closed for maintenance from September 23, 2026. Swimming pool zones 4, 5, and 6 remain open.

Renovations and closures

The following facilities or services will be unavailable from May 5 2026 to December 31 2026 (dates subject to change):
  • One of the swimming pools
  • Recreation facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1321000 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 450000 per person
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 1321000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Frequently asked questions

Does Premier Residences Phu Quoc Emerald Bay Managed by Accor have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM. One of the swimming pools will be unavailable from May 5 2026 until December 31 2026 (dates subject to change).

How much does it cost to stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at Premier Residences Phu Quoc Emerald Bay Managed by Accor on 31 Oct 2026 start from £98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Premier Residences Phu Quoc Emerald Bay Managed by Accor pet-friendly?

No, pets are not allowed at this property.

How much is parking at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

Limited spots are available.

What time is check-in at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

Check-in start time: 3:00 PM; check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Premier Residences Phu Quoc Emerald Bay Managed by Accor?

Checkout is at noon.

Where is Premier Residences Phu Quoc Emerald Bay Managed by Accor located?

Nestled on the beach, this Khem Beach resort is within 3 mi (5 km) of Phu Quoc Prison and An Thoi Cable Car Station. Sao Beach and Ho Quoc Pagoda are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 194 out of 353 reviews
Rating 8 - Good. 102 out of 353 reviews
Rating 6 - Okay. 36 out of 353 reviews
Rating 4 - Poor. 11 out of 353 reviews
Rating 2 - Terrible. 10 out of 353 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
二部屋利用して隣同士に配慮してくれたが、一室がおそらく普段使っていない部屋だと感じた。エアコンの漏水、排水の悪さと常に排水溝の臭いが部屋に充満している状態だった。単純に部屋が外れただけだと思っていてホテルの立地・アクセスなどは満足しています。
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, perfect view and convenient location. The garden walk inside hotel is also very comfortable with many photo spot. I also want thank Ms Truc who helped me to arrange the shipping of one important short suit lost in room when checked out, my wife was very happy because she got this item back. I have no Vietnam No., so I can not pay when I receive the shipment. Ms Truc kindly paid it before shipping so I finally receive this item in Hotel Grand Saigon. I truly appreciate. Will say here again during my next visit.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, great food, beautiful view
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. One of the best beaches I’ve ever been to. Couldn’t really fault this resort. Rooms were a great size with the two double/king bed options perfect for families of 4.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is at a great location. It’s a bit outdated, but still a good value for the perks they offered. The floor is sweep but not mopped so my feet get dirty constantly after minutes of walking around. I’m conclusion they could improve on the cleanliness of the room.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to be
Stayed 7 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The team is very terriable , the check in so slow despite the room being available they will make you wait , the breakfast is ridiculous for vegetarians and the rooms are not as shared in the picture and the pool villa is a just a formality!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel for relaxation
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel in Khem beach in Phu Quoc island. Big hotel with huge swimming pool by Ocean front.. Free chair, towels, kayaks.. and restaurants in resorts. Very convenient and clean environment by the beach. Room is clean and nice view from room. A little bit small size.. Breakfast buffet included.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました。キスオブザ・シーを見に行くならこのホテルはオススメです!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pho for breakfast was delicious. There were several types of pho to choose from.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Khem beach, good breakfast, shuttle access.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices for breakfast . The restaurant food wasn’t the best for 5 star. However lots of sun beds available and towels refreshed throughout the day
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Beim ankommen hat uns leider keiner begrüßt oder die Koffer abgenommen. Einige haben ein Willkommensgetränk erhalten, andere nicht. Das Hotel und die Unterkunft war leider vom Zustand nicht wie auf den Bildern. Es ist sehr in die Jahre gekommen. Vieles war zerkratzt, leicht beschädigt oder kaputt. Allgemein ist dass Hotel mit wenig Hingabe eingerichtet. In den speiseräumen war leider durchgehend ein unangenehmer Geruch wahrzunehmen. Das Frühstück war vom Geschmack okay und die Auswahl war auch in Ordnung. Es wurde aber leider kein Kaffee von der Siebtträgermaschine angeboten, obwohl eine vorhanden war. Es wurde nur auf die Vollautomaten verwiesen. Die Mitarbeiter, waren oft nicht sehr freundlich. Das Restaurant war eine Katastrophe, auf eine Pizza wartet man eine Stunde. Von den Bildern hatten wir uns sehr auf das Hotel gefreut wurden aber leider enttäuscht. Das einzig schöne war der Strand! Sehr schöne Farbe des Wasser und des Sandes.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of breakfast and lovely staff
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice resort with a lot activities for the kids. Like adult swimming pool but not a lot of shaded sitting areas. Love Kem beach, clean shallow not too rough beach, provided plenty beach lounge chairs. Room on B building was spacious but have very strong unpleasant odor, hotel provided scented electric candle & it helped. Love our stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
最高でした
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room at Premier Residences Phu Quoc was nice, but needs an update. The cleanliness was just okay for the room. The shower abs sinks needed work as far as cleaning. The views are incredible. The service is excellent. The breakfast is exceptional. The pool area is really well done. The breakfast Buffet might be the best on Earth. Improve the room cleanliness and this property might be perfect.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a family beach vacation. While the place is busy, there is space between large extensive pool and beach for families, couples to relax. Khem Beach is stunning. Buffet breakfast extensive, Rooms clean and comfortable. Rooms can be a little noisy at times, but it’s a family focused hotel so if you are looking for a tranquil location away from noisy children, then this may not be the location for you. Would stay here again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staffs, especially Khanh and all bellmen are very nice and helpful. Bai Kem is of best beaches in Phu Quoc and Premier Residence is located there, very enjoyable. The resort is suitable for families with young kids
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was unbelievable. The service was ok. It took a very long time to get drinks and food even when it was not busy, was just us and 3 other tables. The club house and herring bar is essentially the same place, staff was very friendly but did struggle with English so google translate helps a lot. I have mobility issues and when I asked to move rooms they were unable to accommodate which was weird because when I looked at availability on their site there was rooms available but was told there was no additional rooms. Beach was amazing.
Stayed 11 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
早餐豐富。
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Amenities
Veldig fint bassengområde og fin strand, men vi fikk sjelden mulighet til å benytte oss av dette fordi solsengene var reservert med håndklær av andre gjester. Vi endte derfor opp med å betale for solsenger på stranden i stedet. Fine rom, men noe slitt. Hotellet er nok perfekt for barnefamilier, men om du reiser med voksne, så ville jeg kanskje sett etter noe annet…
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Although the rooms were generally clean, they are almost entirely void of any useful items you may expect in a normal hotel room
Stayed 2 nights in Apr 2026