Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Novotel Phu Quoc Resort

Photo gallery

Featured image
On the beach, beach bar
2 outdoor pools
2 outdoor pools
2 outdoor pools
UNESCO Sustainable Property

Novotel Phu Quoc Resort

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationWalking Street Phu Quoc1 min walk
    Popular LocationPhu Quoc Beach9 min drive
    AirportPhu Quoc (PQC-Phu Quoc Intl.)10 min drive
    Popular LocationSuoi Tranh Waterfall11 min drive

Choose dates to view prices

Superior Room, 2 Single Beds, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Deluxe Bungalow, 1 King Bed, Private Pool

  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds

4.7/5 guest room rating
  • 312 sq ft
  • Resort view
  • Sleeps 4
  • 2 Single Beds

Superior Suite, 1 Double Bed

4.5/5 guest room rating
  • 549 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed

4.1/5 guest room rating
  • 312 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed, Ocean View

4.4/5 guest room rating
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin Room, 2 Single Beds

4.1/5 guest room rating
  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 2 Single Beds

Deluxe Bungalow, 1 King Bed

4.5/5 guest room rating
  • 420 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

  • 614 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Villa, 4 Bedrooms

4.2/5 guest room rating
  • 2928 sq ft
  • Sleeps 9
  • 2 Double Beds

Deluxe Villa, 3 Bedrooms

4.2/5 guest room rating
  • 2153 sq ft
  • Sleeps 9
  • 3 Double Beds

About this area

Phu Quoc

Located in Phu Quoc, Novotel Phu Quoc Resort is connected to a shopping centre. Shoppers can check out Phu Quoc Night Market, while everyone can enjoy the natural beauty of Phu Quoc Beach and Phu Quoc National Park. Travelling with kids? Consider Ham Ninh Fishing Village, or check out an event or a game at San Van Dong Duong Dong Stadium. Take the opportunity to explore the area for water adventures such as scuba diving.
Popular Location

What's nearby

  • Walking Street Phu Quoc - 1 min walk
  • Phu Quoc Beach - 9 min drive
  • Suoi Tranh Waterfall - 11 min drive
  • Bai Vong Port - 16 min drive
  • Ho Quoc Pagoda - 65 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive

Restaurants

  • Food Exchange — 1 min walk
  • Specialty — 1 min walk
  • May - 9 min drive
  • Cafe Iris - 10 min drive
  • Wing Restaurant - 10 min drive

About this property

Novotel Phu Quoc Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Novotel Phu Quoc Resort, hit the beach, dine on-site at Food Exchange or enjoy a drink at one of the resort's 2 poolside bars. All 366 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Novotel Phu Quoc Resort offers 366 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: VND 404000 for adults and VND 202000 for children
  • 2 restaurants
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Playground
  • Sauna
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Conference space (5059 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for VND 810000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 404000 for adults and VND 202000 for children (approximately)
  • Rollaway bed fee: VND 810000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 216 out of 429 reviews
5 - Excellent 50%
Rating 4 - Good. 144 out of 429 reviews
4 - Good 34%
Rating 3 - Okay. 48 out of 429 reviews
3 - Okay 11%
Rating 2 - Poor. 10 out of 429 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 429 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for short trip
nice, but there are mosquitoes even though staying in 5th floor
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
An amazing trip for the beginning of 2021. The resort is beautiful, the Staff is friendly and helpful, food is great and the beach is just beautiful. ^v^
Stayed 3 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice area
VERY nice place, we lived in the bungalow and the room was amazing - A lot of free space around and very well maintained. Staff was great and the food very reasonable priced and good. Highly recommended
Stayed 4 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't get wrong with Novotel
As a frequent flyer, I've been staying in different Novotels globally. This one in Phu Quoc also shows the typical standards of Novotel. Clean guest room with a bathtub. Polite and helpful staffs. Not very surprised but bunch of selection of buffet breakfast. The best part is it comes with private beach which is very good to enjoy the sunset.
Stayed 2 nights in Jun 2020