Verified review
4/10 Poor
JOHN
16 Oct 2026
**Great views, but the facilities need work!**
The property is clean, modern and family-friendly, with spectacular ocean views and fireworks every night. Unfortunately, the management and facilities let the experience down.
Check-in took an hour, and don't expect to get your room before 2 pm. Luggage is left in a common room, so keep your valuables with you.
Our room had no TV, fridge, freezer or microwave, despite the inconvenience of a longer stay. The Wi-Fi kept dropping out, and our power was out for five hours. The advertised washer and dryer were also missing.
The gym had no air conditioning, while both the pool and spa were out of order without prior notice. Even the supposedly free airport transfer needed double-checking.
**Overall:** Beautiful property with amazing views, but too many facilities and services aren't working as expected. Double-check everything before relying on what is advertised.




Stayed 3 nights in Aug 2026




























