Title: JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17273008&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Phu Quoc Emerald Bay Resort & Spa Travelers soak up the sun on beautiful beaches and savor French cuisine during the day, then retreat to starlit evenings amid gorgeous gardens ## Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa ![View from property - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/31ddcc52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/0104611f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed, Ocean View | Beach/ocean view - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/54404f9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/197f0d8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - JW Marriott Phu Quoc Emerald Bay Resort & Spa (Phu Quoc)](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/2e80f3a9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JW Marriott Phu Quoc Emerald Bay Resort & Spa sits on Khem Beach, offering a peaceful getaway with convenient beach and poolside bars plus comfortable sun loungers. Guests can enjoy a breakfast buffet at any of the four restaurants or book a relaxing massage at the spa. ## Reviews 9.6 Exceptional ## Popular amenities - Hot tub - All-inclusive - Spa £303 includes taxes & fees 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Room, 1 King Bed, Balcony (Rue De Lamarck Room) ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/732c92cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony (Rue De Lamarck Room) ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 657 sq ft - Sleeps 3 - 1 King Bed - Resort view ### View all photos for Executive Suite, 1 King Bed with Sofa bed (Balcony) ![Executive Suite, 1 King Bed with Sofa bed (Balcony) | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/d0698f9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed with Sofa bed (Balcony) ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV - 968 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed - Bay view ### View all photos for Villa, 1 Bedroom, Garden View (Private Pool) ![Villa, 1 Bedroom, Garden View (Private Pool) | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/6ec4bedd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Garden View (Private Pool) ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Free cots/infant beds - 1937 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed - Garden view ### View all photos for Villa, 3 Bedrooms, Garden View (Private Pool) ![Villa, 3 Bedrooms, Garden View (Private Pool) | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/a8fba98e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Garden View (Private Pool) ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Free cots/infant beds - 4304 sq ft - Sleeps 8 - 3 Double Beds - Garden view ### View all photos for Room, 1 King Bed, Ocean View (Balcony) ![Room, 1 King Bed, Ocean View (Balcony) | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/cc832262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View (Balcony) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 570 sq ft - Sleeps 3 - 1 King Bed - Sea view ### View all photos for Room, 1 King Bed, Balcony ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/732c92cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony 9.0 Wonderful 7 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 570 sq ft - Sleeps 3 - 1 King Bed - Garden view ### View all photos for Deluxe Room, 1 King Bed, Ocean View ![Deluxe Room, 1 King Bed, Ocean View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/d1a0b334.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 570 sq ft - Sleeps 3 - 1 King Bed - Sea view ### View all photos for Room, 2 Double Beds, Balcony ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/b9d246b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Balcony 9.2 Wonderful 7 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 570 sq ft - Sleeps 3 - 2 Double Beds - Garden view ### View all photos for Room, 2 Double Beds, Balcony (Rue De Lamarck Room) ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/266b37c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Balcony (Rue De Lamarck Room) ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 656 sq ft - Sleeps 3 - 2 Double Beds - Resort view ### View all photos for Room, 2 Double Beds, Ocean View (Balcony) ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/2d8f5a71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View (Balcony) 9.8 Exceptional 6 reviews ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds LCD TV Pillow menu - 570 sq ft - Sleeps 3 - 2 Double Beds - Sea view ### View all photos for House, Multiple Bedrooms ![House, Multiple Bedrooms | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/18000000/17280000/17273100/17273008/9cc0af2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, Multiple Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Free cots/infant beds - 13993 sq ft - 7 bedrooms - Sleeps 8 - 7 Double Beds - Sea view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-JW-Marriott-Phu-Quoc-Emerald-Bay-Resort-Spa.h17273008.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-JW-Marriott-Phu-Quoc-Emerald-Bay-Resort-Spa.h17273008.Hotel-Information) ## About the area Located on the beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa is in Khem Beach, a neighbourhood in Phu Quoc. The area's natural beauty can be seen at Sao Beach and Phu Quoc Beach. Travelling with kids? Consider Kiss of the Sea Show and Ham Ninh Fishing Village. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Phu Quoc travel guide](https://www.expedia.co.uk/Phu-Quoc.dx6141655) [View more Resorts in Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotel-Resorts.d6141655-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.03353%2C104.02843&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KP6AwWRRVjH97n5ozklmU6rr07E=) Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang ### What's nearby - ![Main view of the Coconut Tree Prison in Phu Quoc Island in Vietnam](https://images.trvl-media.com/place/553248621526917021/aa8bfe63-3bfd-485f-98aa-e9f906f17f47.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Phu Quoc Prison 4 min drive \- 1.5 miles - ![Vietnam featuring tropical scenes and a sandy beach](https://images.trvl-media.com/place/553248621562620101/015bd4a2-31e2-499d-a689-23283853378d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sao Beach 13 min drive \- 4.3 miles - Khem Beach 5 min walk \- 0.3 miles - An Thoi Cable Car Station 8 min drive \- 2.4 miles - Phu Quoc Night Market 49 min drive \- 17.4 miles ### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) 23 min drive ### Restaurants - The Bay Kitchen 6 min drive - Sun Bavaria Bistro 8 min drive - MAE Coffee 8 min drive - Il Salone 8 min drive - Casepia Kitchen & Lounge 10 min drive ## About this property ### JW Marriott Phu Quoc Emerald Bay Resort & Spa Luxury family-friendly resort near Sao Beach You can look forward to a free breakfast buffet, a beach bar and a poolside bar at JW Marriott Phu Quoc Emerald Bay Resort & Spa. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Fitness classes are offered at the 24-hour gym; the property also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. You'll also find perks such as: - 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Limo/town car service, free bike hire and barbecues - Free newspapers, books and beach towels Room features All 244 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Other amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and designer toiletries - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, balconies and separate sitting areas ### All-inclusive details All-inclusive room rates at JW Marriott Phu Quoc Emerald Bay Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/22000000/21480000/21475900/21475850/b2975e21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Phu Quoc Long Beach Resort by IHG Long Beach - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 415 reviews £259 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=21475850&PinnedHotelID=21475850&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/67000000/66530000/66527300/66527269/b29b45e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New World Phu Quoc Resort Khem Beach - Pool - Breakfast included - Spa - Free airport shuttle 9.0 Wonderful 222 reviews £489 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=66527269&PinnedHotelID=66527269&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39810000/39802700/39802686/87a37572.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Phu Quoc Beach Resort Phu Quoc - 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Pool - Hot tub - Spa - Kids’ pool 8.8 Excellent 191 reviews £228 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=46406785&PinnedHotelID=46406785&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=17273008&PinnedHotelID=17273008&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17273008,21475850,66527269,39802686,61493030) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:30 AM - 2 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Department of Chemistry - French & Co - Pink Pearl - Red Rum - Tempus Fugit ### Things to do - 24-hour gym - 3 outdoor pools - Billiards/pool table - Books - Children's pool - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Hot tub - Sauna - Shopping - Steam room ### Family friendly - 3 outdoor pools - Children's pool - Free children's club - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 6 meeting rooms - Business centre - Conference centre (7,406 square foot of space) ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Lift (91 centimetre wide door) - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (119 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 6 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Free bottled water ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free weekday newspapers - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 1350000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: VND 1350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:30 AM to 6:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transport to and from this property ### Property is also known as JW Marriott Phu Quoc Emerald Bay Resort JW Marriott Emerald Bay Resort JW Marriott Phu Quoc Emerald Bay JW Marriott Emerald Bay JW Marriott Phu Quoc Emerald Bay Resort Spa Jw Marriott Phu Quoc Emerald & JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc ## Frequently asked questions ### Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool? ### How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa? ### Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet-friendly? ### How much is parking at JW Marriott Phu Quoc Emerald Bay Resort & Spa? ### What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa? ### What time is check-out at JW Marriott Phu Quoc Emerald Bay Resort & Spa? ### Are there all-inclusive benefits at JW Marriott Phu Quoc Emerald Bay Resort & Spa? ### Where is JW Marriott Phu Quoc Emerald Bay Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 259 8 - Good 36 6 - Okay 8 4 - Poor 5 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### JULIA CHIA-CHIEH 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were extremely courteous and the resort facilities were top notch. The concept of a university embedded in the resort layout and design makes this place unique. The breakfast was a feast. Our best experience on Phu Quoc island! ##### JULIA CHIA-CHIEH Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Vishal 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities My stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa was absolutely unforgettable. The resort is stunning, with unique architecture, beautiful beachfront surroundings, and an atmosphere of pure luxury. The room was spacious, stylish, and impeccably maintained. Staff were warm, attentive, and went above and beyond to make the stay special. The food, facilities, and overall experience were exceptional. I would highly recommend this resort to anyone visiting Phu Quoc. Be aware, the prices at the resort are a bit more expensive than what you'd expect in the rest of Vietnam. ##### Vishal Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Barry Mitchell 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is super accommodating. Rooms are spotless,and spacious.And there were plenty of chaise lounges near the shore under the palm trees and surrounding the swimming pools. ##### Barry Mitchell Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Cori 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was one of the best I’ve ever stayed at. The hospitality of the staff was top notch. The room was beautiful with a stunning view and the pool and beachfront was spectacular. I would absolutely recommend this property and i would love to stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/99a66fd8-6e0b-4307-b529-580bc00e771c-1760685526446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cori Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### YEE MAN PEGGY 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I express my heartfelt gratitude for my recent stay at JW. My experience was incredibly comfortable and enjoyable, great thanks to the front desk staff member, Anthony. Anthony welcomed us with sincere and warm greetings, making us feel right at home. He also provided us with informative suggestions for sightseeing, enhancing our trip significantly. His exceptional service made our experience truly memorable. Thank Anthony and his team for the efforts in making our visit special. ##### YEE MAN PEGGY Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jason 15 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities This was a wonderfully peaceful hotel and a quiet private location ##### Jason Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Hien 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had wonderful time here. Service staffs awesome. Will come back ##### Hien Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Shuan Yee 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super luxurious stay. Well worth money spent. The sea water clear but not crystal clear. Alot of algae. Hardly any fishes to be seen but beach was kept clean. 3 swimming pools, one for adult only. Food was fantastic!!! ##### Shuan Yee Stayed 2 nights in Sep 2025 ### 8/10 Good #### Verified traveller 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service. Nice and kind employees. Especially Sang who took care of our checkin also gave good advice on the hotel and also nearby places to visit. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent reaort for relaxing Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast. ![](https://a.travel-assets.com/ugc/hotel-reviews/2CE0024F204BCFFC37B512EE899222AEF19792731742191914783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E7EDA5C97C392D78520746E3E19D42BA55DCDE1E1742191910726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10C39EA51D540BE5D1722E0BED422FE07BF13C401742191910702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F0DFFB504BB11FC4B96060A0ACC38599C63984F41742191883298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Paul 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities amazing beach and customer service ##### Paul Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lien 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best staff services that we have experienced in all of the resorts that we have been with. The most outstanding staff would include Guest Relations Team & dining chef who went beyond their call of duty to make us felt so welcome and valued our presence. The care that they took made our stay at the resort so wonderful. Thanks so much Marriott ##### Lien Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Bo yeon 29 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas. ##### Bo yeon Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Trung 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head ##### Trung Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Tram 27 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good food, good service, beautiful place ##### Tram Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Clarissa 4 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow. ##### Clarissa Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Samuel David 25 Sept 2025 The property sits on an amazing beach - clean, warm, calm water that extends over 100 yards out at depth of no more that 4 ft. The whole premise of the property - an old French university - is a bit childish. Kids may love it, instagram influences may get great photos, but adults who want to relax will find it cheesy. The Pink Pearl - the fine dining restaurant is eye watering expensive - $500 USD for two + tip. I would advise strongly to pass - not worth the money. The room was dusty in areas. Overall for the money, I would give another property a chance to earn my business. ##### Samuel David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 27 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay It was beyond my expectation. Exceptionally good! ![](https://a.travel-assets.com/ugc/hotel-reviews/F4E9E3E688FA4D2C1D9159FD3E8A9CA46BB7D6501730026961904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/294D85C8130C03A2D19C065574E47730720595731730026978960.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F50EE5B4148AAD7B52D600D616B5894BB13452341730026978396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Van 14 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect for relax and enjoy ❤️ ##### Van Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Trung 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands ##### Trung Stayed 1 night in Mar 2025 ### 10/10 Excellent #### HANGYEOL 16 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beautiful beach was truly spectacular. The hotel design was also unique and I liked it because it was a university concept. Not to mention the kindness and convenience. ##### HANGYEOL Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Michael 3 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, fantastic location. Restaurant overpriced only bad thing to say. ![](https://a.travel-assets.com/ugc/hotel-reviews/23DF8FCE9609ECB9591E23F17B1F4BF8C1D04D251706933864610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A62F41D3F9996D7A7041E617EB8C57FC93C9864B1706933865184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A flawless stay for three nights It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you! ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jacqueline 16 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is! ##### Jacqueline Stayed 3 nights in Jan 2024 ### 8/10 Good #### Joana 18 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement. ##### Joana Stayed 4 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Maris Beach Hotel Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Maris-Beach-Hotel-Phu-Quoc.h66310619.Hotel-Information) > > [Hotels in Eastbourne Seafront](https://www.expedia.co.uk/Eastbourne-Seafront-Hotels.d6249080.Travel-Guide-Hotels) > > [4 Star Hotels in La Palma](https://www.expedia.co.uk/4Star-La-Palma-Hotels.s40-0-d6047159.Travel-Guide-Filter-Hotels) > > [Hotels in Matlock](https://www.expedia.co.uk/Matlock-Hotels.d5639.Travel-Guide-Hotels) > > [Salinda Resort Phu Quoc Island](https://www.expedia.co.uk/Phu-Quoc-Hotels-Salinda-Resort-Phu-Quoc-Island.h7869648.Hotel-Information) > > [Capsule Hotels London](https://www.expedia.co.uk/London-Capsule-Hotels.d178279-aaCapsuleHotels.Travel-Guide-Accommodation) > > [JENKIN HILL COTTAGE](https://www.expedia.co.uk/Keswick-Hotels-JENKIN-HILL-COTTAGE.h30613549.Hotel-Information) > > [M Village Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-M-Village-Resort-Spa.h55337101.Hotel-Information) > > [Beach Resorts & Hotels in Otranto](https://www.expedia.co.uk/Otranto-Hotels-Beach-Hotels.0-0-d602953-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in Japan](https://www.expedia.co.uk/Destinations-In-Japan-Adults-Only-Resorts.0-0-d89-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Hotels near Port Lympne Wild Animal Park](https://www.expedia.co.uk/Port-Lympne-Wild-Animal-Park-Hotels.0-l553248621532508807-0.Travel-Guide-Filter-Hotels) > > [Caravan Parks Tossa de Mar](https://www.expedia.co.uk/Tossa-De-Mar-Caravan-Parks.d4339-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [Austrian Airlines Schwechat (VIE) to Newark (EWR) flights](https://www.expedia.co.uk/lp/flight-routes/austrian-airlines-from-vienna-intl-to-newark-liberty-intl-airport/os/vie/ewr) > > [Flights from Bristol (BRS) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/brs/ncl/bristol-to-newcastle) > > [Flights from Hounslow (LHR) to Aktobe (AKX)](https://www.expedia.co.uk/lp/flights/lhr/akx/london-to-aktobe) ### Cars > [Car hire in Bovey Tracey](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bovey-Tracey.d182463.Car-Hire-Guide) ### Activities ### Packages > [Honduras](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/76/Honduras) > > [Bora Bora Holidays](https://www.expedia.co.uk/Bora-Bora.d602861.Holidays-City-Breaks) > > [Tokyo Holidays](https://www.expedia.co.uk/Tokyo.d179900.Holidays-City-Breaks) ### General > [Visit Valle d'Aosta](https://www.expedia.co.uk/Valle-DAosta.dx6048738) > > [Visit Gamcheon Culture Village](https://www.expedia.co.uk/Busan-Gamcheon-Culture-Village.dx6286536) > > [Visit Arteixo](https://www.expedia.co.uk/Arteixo.dx6049308) ---