Title: Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) Family-friendly beachfront location with outdoor pool ## Photo gallery for Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) ![Exterior - Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) (Phu Quoc)](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/d74b22ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Bungalow, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds - Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) (Phu Quoc)](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/185e3535.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Bungalow, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds - Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) (Phu Quoc)](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/fd8c77b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bungalow, Non Smoking, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds - Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) (Phu Quoc)](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/039b443a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) (Phu Quoc)](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/8b734004.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chez Carole Beach Resort & Spa on Ong Lang Beach offers a peaceful getaway with a private shoreline, beach bar, and café. Guests can sunbathe, row, or play volleyball. Previous visitors love the restaurant's beautiful ocean views. ## Reviews 7.8 Good ## Popular amenities - Bar - Spa - Room service - Housekeeping £63 includes taxes & fees 6 Jan - 7 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4244923&PinnedHotelID=4244923&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Suite Bungalow, Sea View ![Suite Bungalow, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/fd8c77b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bungalow, Sea View 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Mini-fridge LCD TV Renovated in 2023 Separate bedroom - 538 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | Minibar, in-room safe, soundproofing, cots/infant beds](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/1ae8507b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Mini-fridge LCD TV Renovated in 2023 Designer toiletries Bathrobes Hairdryer - 431 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Bungalow, River View ![Minibar, in-room safe, soundproofing, cots/infant beds](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/39e63d01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, River View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Mini-fridge LCD TV Renovated in 2023 Separate bedroom Designer toiletries - 484 sq ft - 1 bedroom - River view - Sleeps 3 - 1 Double Bed ### View all photos for Family Villa, 2 Bedrooms, Pool View ![Family Villa, 2 Bedrooms, Pool View | Minibar, in-room safe, soundproofing, cots/infant beds](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/4cea46bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa, 2 Bedrooms, Pool View ### Highlights Garden Furnished patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private pool - 1507 sq ft - 2 bedrooms - Beach view - Sleeps 4 - 1 Queen Bed and 2 Large Single Beds ### View all photos for Standard Double Room, Garden View ![Standard Double Room, Garden View | Minibar, in-room safe, soundproofing, cots/infant beds](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/3a5e9f9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Renovated in 2023 Designer toiletries - 538 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Bungalow, Non Smoking, Sea View ![Bungalow, Non Smoking, Sea View | Minibar, in-room safe, soundproofing, cots/infant beds](https://images.trvl-media.com/lodging/5000000/4250000/4245000/4244923/8a71d9ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, Non Smoking, Sea View ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Renovated in 2023 - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-Chez-Carole-Beach-Resort-Spa.h4244923.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhu-Quoc-Hotels-Chez-Carole-Beach-Resort-Spa.h4244923.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.29370%2C103.90420&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ajx39ZBgRp6FCzpR1FIKq0drQ1M=) Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, An Giang, 920000 #### What's nearby - Vung Bau Beach \- 5 min drive \- 1.5 miles - Shophouse Grand World \- 15 min drive \- 5.0 miles - Corona Casino \- 18 min drive \- 5.9 miles - Phu Quoc Night Market \- 30 min drive \- 9.9 miles - Vinpearl Safari \- 31 min drive \- 8.7 miles #### Getting around - Phu Quoc (PQC-Phu Quoc Intl.) - 43 min drive #### Restaurants - ‪Giraffe Restaurant - ‬24 min drive - ‪Aura Beach Club - ‬12 min drive - ‪Crocadile Reception - ‬25 min drive - ‪Horizons Restaurant Lounge Bar - ‬14 min drive - ‪Amber Sands Beach Club - ‬14 min drive ## About this property ### Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) Family-friendly resort remodelled in 2023 and located near Shophouse Grand World Located close to Ong Lang Beach, Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) provides a beach bar, a terrace and a coffee shop/cafe. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a Thai massage or other spa services. The on-site international cuisine restaurant, Chez Carole, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as kayaking, fishing and volleyball. Free in-room WiFi is available to all guests, along with a garden and a playground. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and extended parking - Free bike hire, airport pick-up service (surcharge) and concierge services - Multilingual staff, luggage storage and tour/ticket information Room features All 50 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as late-night room service and free WiFi. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with designer toiletries and deep-soaking baths - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, mini fridges and daily housekeeping ## Similar properties ![On the beach, white sand](https://images.trvl-media.com/lodging/93000000/92230000/92221200/92221107/840c1cfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laputa Hotel Phu Quoc Khem Beach - Breakfast included - Parking included - Free WiFi - Air conditioning 7.8 Good 9 reviews £44 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=92221107&PinnedHotelID=92221107&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Villa, 1 Bedroom, Private Pool | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/10000000/9300000/9296100/9296093/28ca3e1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sea Sense Resort Phu Quoc - 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On private beach - Pool - Parking included - Free WiFi 9.6 Exceptional 4 reviews £122 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=101786758&PinnedHotelID=101786758&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge - Free extended parking on site ### Food and drink - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Chez Carole ### Things to do - Beach volleyball - Bicycle storage - Children's pool - Fishing - Free bicycle rentals - Kayaking - Outdoor pool - Playground - Rowing/canoeing - Scooter/moped rentals ### Family friendly - Children's pool - Cot (surcharge) - Laundry facilities - Mini-fridge - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - In the mountains - On a lake - On a private beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - In-room massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - No lift - Well-lit path to entrance ### More - 1 floor - Built in 2010 - Renovated entire property - June 2023 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Cot (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Champagne service - Free bottled water - Late-night room service - Mini-fridge - Minibar - Paper towels ### More - Air conditioning - Free local calls - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: 50 per cent of room rate Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 50 per cent of room rate ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 6:00 AM - 11:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 1200000.0 per night. Cots (infant beds) are available for VND 350000.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: VND 1000000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 4) - Early check-in fee: 50 per cent of room rate (subject to availability) - Late check-out fee: 50 per cent of room rate (subject to availability) - Crib (infant bed) fee: VND 350000.0 per night - Rollaway bed fee: VND 1200000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Chez Carole Phu Quoc Chez Carole Resort Chez Carole Resort Phu Quoc Chez Carole Chez Carole Beach & Spa Chez Carole Beach Resort & Spa Resort Chez Carole Beach Resort & Spa Phu Quoc Chez Carole Beach Resort & Spa Resort Phu Quoc Chez Carole Resort Chez Carole Resort Spa Chez Carole & Spa Phu Quoc Chez Carole Beach Resort & Spa Resort Chez Carole Beach Resort & Spa Phu Quoc Chez Carole Beach Resort & Spa Resort Phu Quoc ## Frequently asked questions ### Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) have a pool? ### How much does it cost to stay at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)? ### Is Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) pet-friendly? ### How much is parking at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)? ### What time is check-in at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)? ### What time is check-out at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)? ### Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) provide a shuttle to the airport? ### Where is Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) Reviews ## Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 25 8 - Good 18 6 - Okay 4 4 - Poor 5 2 - Terrible 6 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Gary 17 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star. ##### Gary Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Anna 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place with lots of personality and nature O saw so many little fish species from the confident of my deck. It was heaven ##### Anna Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Daniel 11 Apr 2025 Liked: Cleanliness, staff & service #### Chez Carol Beach Hotel The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun. ##### Daniel Stayed 18 nights in Mar 2025 ### 10/10 Excellent #### Jane 4 Feb 2025 Liked: Cleanliness, staff & service, room comfort #### Lovely Hôtel with beautiful Beach Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again ![The Infinity pool](https://a.travel-assets.com/ugc/hotel-reviews/7A7F38BC00FF5C38623DD5A6D0B3E0A7C93193DC1738649542093.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach](https://a.travel-assets.com/ugc/hotel-reviews/18095A4FDEC9A283475329DB5BC758B40510CF671738649542234.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from Restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/9FA2A3F6B227D6788E77E99E603699D0325194B11738649542385.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jane Stayed 1 night in Feb 2025 ### 10/10 Excellent #### yan 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature. ##### yan Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Jacob 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing paradise! This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!! ##### Jacob Stayed 4 nights in May 2024 ### 8/10 Good #### Shiloh 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful. My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great! ##### Shiloh Stayed 4 nights in Aug 2025 ### 8/10 Good #### Michel 9 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳) ##### Michel ### 10/10 Excellent #### James 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Need a motor bike to get anywhere ##### James Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller 17 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame… essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going. ##### Verified traveller Stayed 4 nights in May 2025 ### 8/10 Good #### Tina 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra ställe om man gillar lugnet, men lite off Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig. Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät. ![](https://a.travel-assets.com/ugc/hotel-reviews/81457DFCB8ADF385684E4AE9DB671FEE56C130DC1744177628172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/689CE2ED6336FE88914E8B7E58A6AA115CBFB4871744177627952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 5 nights in Mar 2025 ### 4/10 Poor #### Anders 19 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska. ##### Anders Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Kay-Uwe 6 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vorsicht Finger weg von diesem Hotel Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation. Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert. Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen. Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen ##### Kay-Uwe Stayed 2 nights in Apr 2024 ### 8/10 Good #### Tim 23 Feb 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt. Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben. An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben. ##### Tim ### 6/10 Okay #### Anna 7 Mar 2020 Liked: Room comfort Disliked: Staff & service #### Kunde ha varit bättre Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig. Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi. ![](https://a.travel-assets.com/ugc/hotel-reviews/1496B3CA3D2CCE42A57632CBA03C52A7CAC6C2311583598192466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D217ABC2B85963585679E361A1EBE8BCA306E9641583598210989.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EBE7FA46492E10CED6160443D36365045B449E411583598237887.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Cyril 1 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un beau séjour. Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande. ##### Cyril Stayed 6 nights in Feb 2020 ### 8/10 Good #### Verified traveller 25 Feb 2020 Liked: Property conditions & facilities L'hôtel est assez excentré l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu. Le cadre est très agréable, le calme et la sérénité se font sentir dès notre arrivée. Seuls bémols, nous sommes obligés d'aller à la pêche aux informations, le personnel n'est pas des plus réactifs. Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas été très satisfait rapport qualité/prix. Si vous rechercher du farniente au bord de la mer, alors vous passerais un séjour agréable. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Mette 22 Feb 2020 Disliked: Staff & service, property conditions & facilities #### Ikke nogen positiv start på ferier Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at være tilfældet i virkeligheden. Stedet er meget øde, med ingen mulighed for alternative spisesteder i gå afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dårlig engelsk. Der er desværre heller ikke noget positivt at sige om maden; virkelig kedelig og smagsløs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. Værelserne var til gengæld rigtig fine; store og rene med rigtig fint badeværelset. Poolen fremstår pæn og ren. Stranden var fin, men vandet ikke klart, måske pga udmundingen fra vandløb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk. ##### Mette Stayed 5 nights in Feb 2020 ### 8/10 Good #### Verified traveller 15 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice beach getaway. This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 7 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place. ##### Verified traveller Stayed 6 nights in Jan 2020 ### 10/10 Excellent #### Alex, Magdeburg 25 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schönes Ambiente und der Blick von der Rezeption auf's Meer macht auch gleich Lust auf mehr. Auf den ersten Blick ist alles sehr schick, nach ein paar Tagen fallen einem dann aber schon einige Makel auf. Vor allem der Strand. So schön wie der Sand auch ist, der ganze angeschwemmte Müll ist schwer zu übersehen (auch wenn die Mitarbeiter stets bemüht sind alles sauber zu halten) Asiatische Länder haben öfter Müllprobleme, wenn man das vorher weiß, kann man sich damit sicher abfinden. ##### Alex Stayed 8 nights in Jan 2020 ### 8/10 Good #### Verified traveller 8 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traditionally styled resort away from the crowds Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all. ![the resort's private beach area with hammocks and wooden swings as well as sun loungers](https://a.travel-assets.com/ugc/hotel-reviews/0D72BE1BF18E998BF22DB28D534A847B36290FB81578491462203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![where the river meets the sea in front of the bar/restaurant area... there are three little bridges across to the main beach area](https://a.travel-assets.com/ugc/hotel-reviews/51784CC21E0661C9055BB3F90F7B8C59C67299631578491551232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![view from just along the beach where a couple of local fisherman have their nets](https://a.travel-assets.com/ugc/hotel-reviews/AFC42A8DBE47DA72D956CE3FBB4EBB290B4859861578491582393.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 5 nights in Dec 2019 ### 8/10 Good #### Verified traveller 7 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Beautiful surroundings, services could be improved Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff. ##### Verified traveller Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### Holger 7 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zweimal verlängert, weil es uns so gut gefällt. Total abseits gelegen; man braucht ein Moped oder Taxi, um "nach draußen" zu kommen. Das Resort selbst ist dafür ein kleines Paradies. Manche Dinge sind etwas in die Jahre gekommen, aber zumeist in Ordnung. Das Personal ist sehr freundlich und hilfsbereit. Hervorheben möchte ich Mr. Nam von der Rezeption und der Oberkellner im Restaurant. Dort isst man auch recht gut und relativ preiswert. Das Frühstücksbüffet ist für SE-Asien sehr gut. Wir haben uns sehr wohl gefühlt und bleiben daher noch einige Tage länger. Jetzt haben wir auch noch ein super upgrade bekommen - toller Bungalow direkt am Meer - traumhaft. ##### Holger Stayed 3 nights in Jan 2020 ### 8/10 Good #### Fuku, 横浜 31 Dec 2019 Liked: Staff & service, amenities, property conditions & facilities 8泊しました、食事の面ですが近所にはラーメンや日本食を食べれる所がないので困りました。ホットポットにそばが入っているので、5回も食べました。 ##### Fuku Stayed 8 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Vinpearl Resort & Spa Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Resort-Spa-Phu-Quoc.h8376282.Hotel-Information) > > [Camia Resort & Spa](https://www.expedia.co.uk/Phu-Quoc-Hotels-Camia-Resort-Spa.h21958904.Hotel-Information) > > [Dalyan Tezcan Hotel](https://www.expedia.co.uk/Marmaris-Hotels-Dalyan-Tezcan-Hotel.h4115774.Hotel-Information) > > [Sunset View Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Sunset-View-Club.h2350829.Hotel-Information) > > [Hotels in Lanzarote](https://www.expedia.co.uk/Lanzarote-Hotels.d282.Travel-Guide-Hotels) > > [SOL by Meliá Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-SOL-By-Melia-Phu-Quoc.h16037693.Hotel-Information) > > [Hotels in Siesta Key](https://www.expedia.co.uk/Siesta-Key-Hotels.d6881.Travel-Guide-Hotels) > > [4 Star Hotels in Tenerife](https://www.expedia.co.uk/4Star-Tenerife-Hotels.s40-0-d6047194.Travel-Guide-Filter-Hotels) > > [Hotels in Pine Hills](https://www.expedia.co.uk/Pine-Hills-Hotels.d553248634382452542.Travel-Guide-Hotels) > > [Pet-Friendly Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels-Pet-Friendly-Hotel.0-0-d178256-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Fosshotel Raudara](https://www.expedia.co.uk/Reykjavik-Hotels-Fosshotel-Raudara.h526527.Hotel-Information) > > [Hotels in Allendale](https://www.expedia.co.uk/Allendale-Hotels.d6085129.Travel-Guide-Hotels) > > [La Veranda Resort Phu Quoc - MGallery](https://www.expedia.co.uk/Phu-Quoc-Hotels-La-Veranda-Resort-Phu-Quoc-MGallery.h1636552.Hotel-Information) > > [Commodore Hotel](https://www.expedia.co.uk/London-Hotels-Commodore-Hotel.h26388.Hotel-Information) > > [Fairmont Le Montreux Palace](https://www.expedia.co.uk/Montreux-Hotels-Fairmont-Le-Montreux-Palace.h12601.Hotel-Information) > > [Meliá Vinpearl Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Melia-Vinpearl-Phu-Quoc.h17904719.Hotel-Information) > > [Golden Topaz Resort](https://www.expedia.co.uk/Phu-Quoc-Hotels-Golden-Topaz-Resort.h22641128.Hotel-Information) > > [Adelaide Riviera Hotel](https://www.expedia.co.uk/Adelaide-Hotels-Adelaide-Riviera-Hotel.h27632.Hotel-Information) > > [5 Star Hotels in Sale](https://www.expedia.co.uk/5Star-Sale-Hotels.s50-0-d180178.Travel-Guide-Filter-Hotels) ### Flights > [flights from manchester airport](https://www.expedia.co.uk/lp/airports/man/flights-from-manchester-airport) > > [Virgin Atlantic London (LHR) to Mumbai (BOM) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-heathrow-to-chhatrapati-shivaji-intl/vs/lhr/bom) > > [British Airways Gatwick (LGW) to Santa Cruz (FNC) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-gatwick-to-cristiano-ronaldo/ba/lgw/fnc) ### Cars ### Packages ### General > [Visit Kefalos](https://www.expedia.co.uk/Kefalos.dx6142040)