Title: CozySuites at Town Lake Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=7255&destination=Tempe%2C+Arizona%2C+United+States+of+America&selected=87060592&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # CozySuites at Town Lake ## Photo gallery for CozySuites at Town Lake ![Outdoor pool - CozySuites at Town Lake (Tempe)](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1196x0y842-c796dedd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 2 Bedrooms, Non Smoking | Private kitchen | Fridge, microwave, oven, coffee/tea maker - CozySuites at Town Lake (Tempe)](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1090h720x0y180-60c41aae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | Living area | 42-inch TV with digital channels - CozySuites at Town Lake (Tempe)](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1194x0y843-ca4565ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace - CozySuites at Town Lake (Tempe)](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1195x0y843-618651ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, oven, coffee/tea maker - CozySuites at Town Lake (Tempe)](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1194x0y843-11c827b0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Tempe Town Lake and Arizona State University, CozySuites at Town Lake provides a garden, laundry facilities and more. Stay connected with free in-room WiFi. ## Reviews 7.0 Good ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Parking included - Free Wi-Fi £194 includes taxes & fees 31 Mar - 1 Apr ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=87060592&PinnedHotelID=87060592&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 19 of 19 rooms ### View all photos for Apartment, 1 Bedroom (1042) ![42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1197x0y842-5419719f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (1042) - 900 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Apartment, 1 Bedroom (3051) ![2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1194x0y843-67c9fa07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (3051) - 700 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Apartment, 2 Bedrooms (1032) ![42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1208x0y841-3db213fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (1032) - 900 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Large Single Sofa Bed ### View all photos for Apartment, 2 Bedrooms (1052) ![2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1195x0y843-47b2bceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (1052) - 900 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Large Single Sofa Bed ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1194x0y843-ca4565ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom - 700 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1194x0y843-bf387518.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom - 700 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1195x0y843-088bd1d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms - 1000 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Large Single Sofa Bed ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1194x0y843-80b48bbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms - 1000 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1800h1195x0y843-7ccc1c88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms - 1000 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Apartment, 1 Bedroom (1042) ![2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2878h1919x1y1-3cc3d18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (1042) - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom, Non Smoking ![Apartment, 1 Bedroom, Non Smoking | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2879h1919x0y1-3718dcad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom, Non Smoking ![2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2878h1919x1y1-aad01164.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom, Non Smoking ![Apartment, 1 Bedroom, Non Smoking | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2876h1919x0y1-019061cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom, Non Smoking ![42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2878h1919x1y1-31065d06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment ![Apartment | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/1c4a9f16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 2 Bedrooms, Non Smoking ![Apartment, 2 Bedrooms, Non Smoking | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/6d8171fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Non Smoking - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Apartment, 1 Bedroom, Non Smoking ![Apartment, 1 Bedroom, Non Smoking | 2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2879h1919x0y1-05c44909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 2 Bedrooms, Non Smoking ![Apartment, 2 Bedrooms, Non Smoking | Living area | 42-inch TV with digital channels](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w1090h720x0y180-aabfeb46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Non Smoking - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Apartment, 1 Bedroom, Non Smoking ![2 bedrooms, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/88000000/87070000/87060600/87060592/w2878h1919x1y1-3cc3d18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/120000/116800/116743/d4c1fc3d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Phoenix Chandler Ahwatukee Foothills - Pool - Hot tub - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Luxury-Town-Lake-Waterfront-Cozysuites-In-Paradise-1042.h87060592.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Luxury-Town-Lake-Waterfront-Cozysuites-In-Paradise-1042.h87060592.Hotel-Information) ## About the area Tempe is home to CozySuites at Town Lake. Scottsdale Fashion Square and Biltmore Fashion Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Desert Botanical Garden. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. [Visit our Tempe travel guide](https://www.expedia.co.uk/Tempe.dx7255) [View more Apartments in Phoenix](https://www.expedia.co.uk/Phoenix-Apartments.d178298-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=33.438484,-111.92937&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:sybkEpedjT%3FQ%3FS%40S%3FQ%40S%40Q%3FQ%40QBQ%40S%40QBQBSBQBQ%40QDQBQDQBODQDSDODODQFQDOFODOFQFOHOFOFOHMFOHOFMHMHOJMFKJOHKJMHMJKJMJKJKJKJKJKJILIJKLILIJILGLKLGLGJINGLELGLGNELELGNELCNELENCNCLENALCNANCNANALAN%3FNANAN%3FN%3FN%3FL%3FN%40N%40N%3FN%40N%40L%40NBN%40LBN%40NDLBNBNDLDLDNBLFNDLDLFLFNDLFLHLFJFLJLFLHLHJHLJJHJHLJJJHJLJJJHLJJHLJLHJJNHJHLHNHLHLFNHNFLHNFNFNFNFPDNFNFNDPDPFNDPBPDPDNBPDPBPBPBPBP%40RBP%40PBR%40P%40P%40P%3FP%40R%40P%3FR%3FR%3FP%3FP%3FR%3FPAPAR%3FPAPAPARCPARCPAPCPCPCPCPEPCPEPEPCNEPGPENEPGPGLEPGNGNGNGNINGNILGNINIJINILILKLIJKLILKJILKJMJILKHMJKHKJMHKHMJMFMHMHKFMHMFMFOFMFMDMDODMFODMDMDOBOBMDOBO%40MBO%40OBM%40O%40O%40O%40O%40O%3FM%3FO%3FO%3FO%3FO%3FOAOAMAOAOAOCOAMCOAMCOEOCMCOEMEOEMGMEOEMEMGMGOGKGMIMGMIMIKGMKMIKIMKKIKKKIKMKKKKKMKKIMKMIKKMGMKMIOIKGOIOGMIOGOGOIOGOGOEQGMEQGQEOEQEOEQEQCQEQCQEQAQCQCQCQCQASAQCSAQ%3FQAQAS%3FQAQ%3FS%3FQ&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Mj4R7q8DmuNrkhe9_YQJXbUv0Vg=) Tempe, AZ ### What's nearby - ![Tempe Town Lake & Mill Ave Bridges](https://images.trvl-media.com/place/6201895/897cca5a-3c81-41b8-bc10-75e9033ba385.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tempe Town Lake 2 min walk \- 0.1 miles - ![Salt River](https://images.trvl-media.com/place/8820/952f3c6e-933a-4444-a9fb-9206eb828ed8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Salt River 3 min walk \- 0.2 miles - ![Tempe Town Lake Marina](https://images.trvl-media.com/place/553248621591293149/1353433b-ce87-4d2f-9e50-bc8fd80a74bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tempe Town Lake Marina 3 min walk \- 0.2 miles - ![Phoenix_ArizonaStateUniversity_502344_06](https://images.trvl-media.com/place/502344/b0e487a9-d85a-4c9a-9aef-d1a75ed95bf5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arizona State University 12 min walk \- 0.7 miles - ![Tempe Beach Park](https://images.trvl-media.com/place/6294751/0be177b4-48c4-4fc5-b941-121091538553.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tempe Beach Park 17 min walk \- 0.9 miles ### Getting around - Marina Heights - Rio Salado Pkwy Tram Stop 2 min drive - Sky Harbor International Airport (PHX) 10 min drive ### Restaurants - In-N-Out Burger 10 min walk - Starbucks 9 min walk - Eureka! Tempe 3 min drive - Press Coffee 4 min drive - North Italia 3 min drive ## About this property ### CozySuites at Town Lake An outdoor pool, laundry facilities and a garden are available at this smoke-free apartment building. Self parking is free. Other amenities include barbecues and a TV in a common area. Each apartment provides a TV with digital channels, plus a kitchen with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area. CozySuites at Town Lake offers 13 air-conditioned accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with fridges, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Tempe apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Digital televisions are provided. 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42-inch TV with digital channels - TV in common areas ### Outdoor areas - Barbecue grill - Garden ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Hardwood flooring in room - Lift - Smoke-free property ### Services and conveniences - Iron/ironing board ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 13 units - Garden ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 22 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[We will send you the instructions\] Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit/debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit Property Registration Number 82-1406556 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as CozySuites at Town Lake Tempe CozySuites at Town Lake Apartment CozySuites at Town Lake Apartment Tempe Luxury Town Lake Waterfront Cozysuites in Paradise #1042 ## Frequently asked questions ### Does CozySuites at Town Lake have a pool? ### How much does it cost to stay at CozySuites at Town Lake? ### Is CozySuites at Town Lake pet-friendly? ### How much is parking at CozySuites at Town Lake? ### What time is check-in at CozySuites at Town Lake? ### What time is check-out at CozySuites at Town Lake? ### Where is CozySuites at Town Lake located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## CozySuites at Town Lake Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Amenities ### 9.4 Property conditions & facilities 10 - Excellent 5 8 - Good 2 6 - Okay 1 4 - Poor 1 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Gregory 3 Mar 2026 Liked: Cleanliness, check-in, communication, listing accuracy Ideal location on Tempe town lake. Great amenities like gym and pool. Safe and secure parking garage. Full size kitchen with island bar. Nice patio for a morning coffee. ##### Gregory Stayed 3 nights in Feb 2026 Verified ### 8/10 Good #### Erin 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was great except the couch. The couch was very uncomfortable. However we loved everything else, especially the location. ##### Erin Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Verified traveller 25 Jan 2025 Liked: Cleanliness, room comfort, communication #### Great location The stay was great. Had all the amenities we needed. Very close to lots of restaurants. ##### Verified traveller Stayed 4 nights in Jan 2025 Verified ### 10/10 Excellent #### James 4 Apr 2024 Liked: Cleanliness, room comfort, communication #### Spring Break in Scottsdale Perfect for pur needs. Teenagers really enjoyed the nice pool area and the gym. ##### James Stayed 3 nights in Apr 2024 Verified ### 10/10 Excellent #### Kristi 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved I will continue to book with you guys ##### Kristi Stayed 6 nights in Dec 2025 Verified ### 2/10 Terrible #### Paola 5 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication No staff, false advertisement on the parking, they towed me when i was parked at the disabled parking (using the proper marking and plate in my vehicle) ##### Paola Stayed 6 nights in Jan 2026 Verified ### 6/10 Okay #### Sheri 24 Mar 2026 Disliked: Communication The parking terrace was a pain - working only part of the time. That company was unreachable for help; the resort manager's office was separate & could not help. The key fob failed several times to open the building from the parking terrace. Leaving one stuck waiting for someone else to come out so you could get in - not secure & very inconvenient. To add to the insult one paid extra fees to not be able to use it. ##### Sheri Stayed 3 nights in Mar 2026 Verified ### 2/10 Terrible #### Cara 10 Mar 2026 Disliked: Check-in, communication, listing accuracy We booked this vacation with the intention of swimming and laying by the pool. We grocery shopped since there was a kitchen. But an hour after checking in, we got a message that the pool was closed indefinitely during our stay. After many back and forth messages with Cozy Suites, I was told we could not cancel, but would be compensated for the days the pool was closed. So we left right away, booked a hotel nearby, and had to throw away some of the groceries since we no longer had a kitchen. On the day we would have checked out, the pool was still closed, so I messaged about getting compensated and all they were willing to do is about 1/5th of the total cost. This was unacceptable to me, so I will be in contact with my credit card company and my attorney. Also - the parking app did not work, but they said that was not their problem. I am very unhappy with all of this. ##### Cara Stayed 3 nights in Mar 2026 Verified ### 4/10 Poor #### Jennifer 29 Apr 2024 Disliked: Room comfort, communication #### Parking is so limited This was my second time staying here. I got in at 11pm and forget about parking. There is literally a handful of spots open and residents all take them. The public parking is closed by 10\. They were no help when I called, was on hold for 20 mins. There are no other options close and there are lots of homeless in the park next store. Once I finally found parking and lugged all my things inside it was an absolute maze to find the unit. AC was broken, was told earlier in the day it was but would be fixed. Has a fun night of sweating. Bed is so uncomfortable and hard. ##### Jennifer Stayed 3 nights in Apr 2024 Verified ### 2/10 Terrible #### Jerry 15 Apr 2024 Disliked: Cleanliness, room comfort, communication #### Terrible experience. Where to begin? I called because I knew we were coming in late. In the introductory email, it was mentioned that if there was no parking in the lot, there was an additional lot next door BUT it was locked from 10 pm to 5 am. I called and was told, no problem, just park "on the street". Well, there was no "street" parking to be seen. OK, so we got into the building and found the room. It' nearly midnight at this point and we are beat. Ok, I have the code for the door from the email. I put it in and nothing. Try it again, door won't unlock, keep trying tit different ways and door won't open. So, we call the support number... 3 times for over 30 minutes and nobody answers. What would you do? Mercifully, we found a place to stay for the night. Over 12 hours after this, I get an email to try a different door code. This is WELL after I had sent emails to this business. In short, I want a refund. I am told it is going to "management". Beware. ##### Jerry Stayed 3 nights in Apr 2024 ---