Title: Intown Suites Extended Stay Phoenix Az - Gilbert Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=74862762&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Intown Suites Extended Stay Phoenix Az - Gilbert Hotel in Gilbert with an outdoor pool ## Photo gallery for Intown Suites Extended Stay Phoenix Az - Gilbert ![Fridge, microwave, stovetop, freezer - Intown Suites Extended Stay Phoenix Az - Gilbert (Gilbert)](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/1b32ad11.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room, 2 Double Beds | Bed sheets - Intown Suites Extended Stay Phoenix Az - Gilbert (Gilbert)](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/6a840faf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![49-inch flat-screen TV with satellite channels, TV - Intown Suites Extended Stay Phoenix Az - Gilbert (Gilbert)](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/99a85e07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bed sheets - Intown Suites Extended Stay Phoenix Az - Gilbert (Gilbert)](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/7aa7f408.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 Queen Bed, Accessible Bathtub | Private kitchen | Fridge, microwave, stovetop, freezer - Intown Suites Extended Stay Phoenix Az - Gilbert (Gilbert)](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/e6ecf896.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Phoenix, Intown Suites Extended Stay Phoenix Az - Gilbert combines comfort with practicality. Guests appreciate the laundry facilities, in-room WiFi, outdoor pool for relaxation, and elevator for easy access throughout the property. ## Reviews 7.4 Good ## Popular amenities - Pool - Kitchen - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=74862762&PinnedHotelID=74862762&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Premium Room, 1 Queen Bed ![Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/302e284a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Premium bedding - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/46de16ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Premium bedding - Sleeps 4 - 2 Double Beds ### View all photos for Traditional Studio, 1 Queen Bed, Kitchen ![Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/9a008455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Studio, 1 Queen Bed, Kitchen ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 3 - 1 Queen Bed ### View all photos for Traditional Studio, 2 Double Beds, Kitchen ![Traditional Studio, 2 Double Beds, Kitchen | Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/7cab7d11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Studio, 2 Double Beds, Kitchen ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 1 Queen Bed with Sofa bed ![Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/302e284a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed with Sofa bed ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Premium Room, 2 Double Beds ![Premium Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/6a840faf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 Double Bed ![Deluxe Room, 1 Double Bed | Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/901f51da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 2 - 1 Double Bed ### View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub ![Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/302e284a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed, Accessible Bathtub ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 2 - 1 Queen Bed ### View all photos for Traditional Studio, 1 Queen Bed, Kitchen ![Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862762/9a008455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Studio, 1 Queen Bed, Kitchen ### Highlights Separate dining area Air conditioning Heating Kitchen Fridge Dining table Flat-screen TV Hydromassage showerhead - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/9000/8932/a1290712_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Phoenix Mesa Mesa - Pool - Hot tub - Pet-friendly - Free WiFi 8.8 Excellent 1,000 reviews £65 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Phoenix-Hotels-Courtyard-By-Marriott-Phoenix-Mesa.h8932.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=178298&destination=Phoenix (and vicinity)&destType=MARKET&latLong=33.44828,-112.07518&searchId=2e64d3a6-43b0-46f9-9c4b-68c11b2443ab&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102340000/102334800/102334742/8e0ba764_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Everhome Suites Chandler Phoenix Fashion Center Chandler - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Intown-Suites-Extended-Stay-Phoenix-Az-Gilbert.h74862762.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhoenix-Hotels-Intown-Suites-Extended-Stay-Phoenix-Az-Gilbert.h74862762.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.36317%2C-111.84006&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J9REiJAHO-5eP3z6DufpMyZSvEk=) 2350 West Obispo Avenue, Gilbert, AZ, 85233 #### What's nearby - Dobson Ranch La Casita Tennis Center \- 2 min drive \- 1.5 miles - Arizona State University \- 11 min drive \- 8.7 miles - Talking Stick Resort Casino \- 16 min drive \- 15.6 miles - Chase Field \- 21 min drive \- 19.4 miles - Phoenix Convention Center \- 22 min drive \- 20.1 miles #### Getting around - Sycamore and Main Street Transit Center - 9 min drive - Chandler, AZ (CHD-Chandler Municipal) - 20 min drive #### Restaurants - ‪Costco Food Court - ‬3 min drive - ‪Dutch Bros Coffee - ‬3 min drive - ‪McDonald's - ‬3 min drive - ‪Popeyes Louisiana Kitchen - ‬19 min walk - ‪Arizona Wilderness Brewing Co. - ‬2 min walk ## About this property ### Intown Suites Extended Stay Phoenix Az - Gilbert Property highlights Intown Suites Extended Stay Phoenix Az - Gilbert provides laundry facilities and more. You'll also enjoy the following perks during your stay: - An outdoor pool - A lift Room features All 100 rooms include comforts such as air conditioning and separate dining areas, in addition to thoughtful touches such as dining tables. More conveniences in all rooms include: - Hydromassage showers, shower/bath combinations and soap - 49-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, separate dining areas and kitchens ## Similar properties ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862761/b9bca212.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InTown Suites Extended Stay Phoenix AZ - Chandler Ahwatukee Foothills - Free WiFi - Air conditioning - Laundry - Microwave 7.6 Good 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=74862761&PinnedHotelID=74862761&HadPinnedHotel=true®ionId=-1&adults=2) ![Bed sheets](https://images.trvl-media.com/lodging/75000000/74870000/74862800/74862763/e71ff3e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intown Suites Extended Stay Phoenix Az - West Maryvale Village - Air conditioning - Laundry - Microwave - Kitchen 5.8 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=74862763&PinnedHotelID=74862763&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/72000000/71990000/71989900/71989843/28626b95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Mesa, AZ - 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Pet-friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 1,011 reviews £47 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=996362&PinnedHotelID=996362&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - Wheelchair-accessible parking available ### Things to do - Outdoor pool ### Family friendly - Dining table - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Separate in-room dining area ### Conveniences - Laundry facilities ### Guest services - Housekeeping (weekly) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hydromassage showerhead - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 49-inch flat-screen TV with satellite channels ### Food and drink - Dining table - Freezer - Hob - Kitchen - Microwave - Refrigerator - Separate dining area ### More - Air conditioning - Free local calls - Free long-distance calls - Heating - Phone ## Policies ### Check-in Check-in start time: 11:00 AM; check-in end time: 6:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open Monday - Saturday (11:00 AM - 6:00 PM) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Intown Suites Extended Stay Phoenix Az Gilbert Intown Suites Extended Stay Phoenix Az - Gilbert Hotel Intown Suites Extended Stay Phoenix Az - Gilbert Gilbert Intown Suites Extended Stay Phoenix Az - Gilbert Hotel Gilbert ## Frequently asked questions ### Does Intown Suites Extended Stay Phoenix Az - Gilbert have a pool? ### Is Intown Suites Extended Stay Phoenix Az - Gilbert pet-friendly? ### What time is check-in at Intown Suites Extended Stay Phoenix Az - Gilbert? ### What time is check-out at Intown Suites Extended Stay Phoenix Az - Gilbert? ### Where is Intown Suites Extended Stay Phoenix Az - Gilbert located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Intown Suites Extended Stay Phoenix Az - Gilbert Reviews ## Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 29 8 - Good 5 6 - Okay 11 4 - Poor 5 2 - Terrible 9 ### 7.6/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### minford j. 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes clean, staff was great, price.. ##### minford j. Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Natika 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, very quiet, no riff raff, & laundry facilities are $2 wash $2 dry & very well maintained. ##### Natika Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Kennan 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As I have been here for a few weeks now, I wouldn't change a single thing about my decision to stay here. The room is perfect, and especially having that kitchen has saved me quite a lot of time, energy, effort and money. They don't need to change a single thing! ##### Kennan Stayed 7 nights in Oct 2025 ### 8/10 Good #### Darren 5 Nov 2025 Liked: Amenities, property conditions & facilities Overall good experience with service. The room was newer and clean with the exception of the floor. The floor looked clean but it wasn't. After the first night i had to where shoes or put towels down to prevent destroying my socks. ##### Darren Stayed 7 nights in Oct 2025 ### 6/10 Okay #### David 28 Oct 2025 Liked: Staff & service, property conditions & facilities Disliked: Amenities The room is very small, but doable. The colors inside were white so made it seem brighter. Very clean. The lighting with the lights in the room were very dim. The bathroom lights were good. The upside is there were many roaches in the place and just scary to be around. You also have to wash your own sheets and towels and they do not provide extra toilet paper or soap. You get to keep the towels when you leave but they are very thin almost like paper so not very nice on the skin. Overall was not a bad stay and for the price I guess you get what you pay for. ##### David Stayed 28 nights in Sep 2025 ### 6/10 Okay #### Adina 25 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### The guy checking me in was awesome!! It wasn't cleaned very well and there were no items that could be used to cook with in the little kitchen, but the guy at the lobby checking me on was so friendly and inviting he made me feel like I was a vip staying in that hotel, great counter help, could use some great cleaners, otherwise nice place to stay ##### Adina Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Tanya 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very happy customer My overall stay was great. The room was clean, the front office staff was very friendly, professional, informational, very friendly outgoing. I would recommend if ur looking for a week stay for a great price come here. ##### Tanya Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Larry 5 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities The Staff are pleasant. Rooms are great, they clean once a week. ##### Larry Stayed 7 nights in Oct 2024 ### 8/10 Good #### Verified traveller 21 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In Town Suites Gilbert It was good overall! I think I would stay here again. It smelled a little like tobacco smoke but other than that it was clean, the service was good, and I didn’t have any issues with the unit or parking my rental car on site. ##### Verified traveller Stayed 7 nights in Mar 2024 ### 2/10 Terrible #### Robert 29 Feb 2024 Disliked: Amenities The pictures on the site are not the rooms you get. Very outdated. Bed was a steel frame with an old hard mattress that massaged you with the springs. Mold around the vents and throughout the room. I did have the pleasure of company from the couple of cockroaches that I named Ned and Gina. The aroma of weed was everywhere at a place that I was told it was not allowed, guess it just wasn’t enforced. Was very happy to checkout and be on my way. ##### Robert Stayed 10 nights in Feb 2024 ### 6/10 Okay #### HO JAE 3 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities pro: Clean room, nice staff Con: No WiFi internet available ##### HO JAE Stayed 10 nights in Nov 2025 ### 10/10 Excellent #### Tracy 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### Tracy Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Thomas 2 Oct 2025 Liked: Cleanliness, amenities Yes ##### Thomas Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Chad 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff ##### Chad Stayed 10 nights in Jun 2025 ### 4/10 Poor #### Elliot 23 Jul 2025 Liked: Cleanliness, amenities Disliked: Staff & service This property is nice and the price is great. How ever the staff will treat you like your a moron and piss you off to no end at times so be prepared for that. ##### Elliot Stayed 7 nights in Jul 2025 ### 2/10 Terrible #### Thomas 30 Aug 2025 Disliked: Staff & service They refused to let me stay there because of unreasonable reasons ##### Thomas Stayed 7 nights in Aug 2025 ### 6/10 Okay #### raymond 6 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It is ok ##### raymond Stayed 14 nights in Aug 2025 ### 4/10 Poor #### Tammy 19 Jul 2025 Liked: Cleanliness Disliked: Staff & service People upstairs let ur child run around all night. Then when I checked in the person at front desk said he will put my deposit towards the stay. Then on the 17th we had to leave because they meßsd up. So now me and my family are on the streets. The rooms were small and the whole stay the kitchen sink was stocked up and the water wasn't running in bathroom. Then when housekeeping came they had no towels for us. I have never known a hotel to not have towels for guests ##### Tammy Stayed 9 nights in Jul 2025 ### 2/10 Terrible #### Roshe 3 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I would not recommend this place. Upon check-in, I disclosed that I had a dog and signed the required paperwork. My husband and I then left briefly for dinner. While we were gone, my dog barked, and instead of calling me, the front desk staffer took it upon herself to enter my room without permission. She later called me and accused me of moving in “my boyfriend’s belongings” — which made no sense, since my husband and I had checked in together and none of his things were in the room. When I came to the office to address this, she was rude and unprofessional. She locked us out of our room, told us to leave, and refused to refund our payment — even though we had paid for seven days and had been there less than six hours. Completely unacceptable experience. Guests deserve respect, privacy, and professionalism, and this establishment failed on all counts. If we broke any rules, it is the established responsibility to call us and give us a chance to fix it. Instead, we were locked out of our room and then laughed in our face and stated there will not be a refund. Thank God, I am financially stable and this did not hinder my vacation. ##### Roshe Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Miguel 28 Feb 2024 it was okay at best ##### Miguel Stayed 13 nights in Feb 2024 ### 6/10 Okay #### Kali 28 Aug 2023 Liked: Staff & service Disliked: Cleanliness, amenities I stayed for 8days killed 3 roaches and a family of earwigs. They "cleaned" on my 6th dqy which was legitimately just making the bed. You cant sun bathe at the pool. So yea all of that. ##### Kali Stayed 8 nights in Aug 2023 ### 8/10 Good #### Aurelia 4 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities I didn't like that the room i reserved was not the room i got. I reserved a premium queen that sleeps 3, but it turns out that i got a room that only sleeps 2, for there ##### Aurelia Stayed 7 nights in Nov 2023 ### 6/10 Okay #### Cody 22 Feb 2024 Definitely not the best or even close. I mean if you are on a limited budget be careful as you have to pay for your own toilet paper. Also, the light in the bathroom was out when I checked in and I was told it would be fixed by the next day…Well that never happened…Just not a nice place and it highly saturated with the smell of drugs. Front desk staff was not helpful at all and didn’t seem to care about any issues I had. 0/10, would not recommend. ##### Cody Stayed 7 nights in Feb 2024 ### 2/10 Terrible #### Rhonda 27 Sept 2023 Disliked: Cleanliness, amenities, property conditions & facilities The property is sketchy. The pot smoking in rooms that carry through the vents went on as soon as the on-site staff went home at 7 pm. I had to use febreeze, air fresheners, wipe down the walls with vinegar to get rid of the smoke smell. I don’t smoke pot and the smell got on my work suits. The man who was at the desk on 8/30 didn’t discuss the check-in process and then, knowing I paid premium tried to get me to take a cheaper room. He then asked if I was between places or jobs and we could work something out! I was told I’d have weekly cleaning. After no housekeeping coming by for 9/4, holiday, the manager said my room would be worked in. By Tuesday 9/12, no housekeeping. I went to the lobby to ask and the manager insisted I leave. His approach left me uneasy so I left. A few days later I get a note on my door on Intown suite letterhead that there won’t be any housekeeping. I then had to buy cleaning products. Management also told me my room rate was going up after I was already paying the premium. I can’t believe Intown Suites would even be on an Expedia web site. I messaged with an Expedia customer service person on Monday Who told me the agreement on your site states no housekeeping. I read it. There is no mention of it. Not happy with Expedia. ##### Rhonda Stayed 28 nights in Aug 2023 ### 10/10 Excellent #### Denee 11 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice establishment. ##### Denee Stayed 7 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Sheraton Dubai Creek Hotel & Towers](https://www.expedia.co.uk/Dubai-Hotels-Sheraton-Dubai-Creek-Hotel-Towers.h6394.Hotel-Information) > > [All-Inclusive Hotels in Gumbet](https://www.expedia.co.uk/Gumbet-Hotels-All-Inclusive-Hotel.0-0-d6158183-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Resorts Maldives](https://www.expedia.co.uk/Maldives-Hotel-Resorts.d109-aaHotelResorts.Travel-Guide-Accommodation) > > [Ol Tukai Lodge Amboseli](https://www.expedia.co.uk/Amboseli-Hotels-Ol-Tukai-Lodge-Amboseli.h7050582.Hotel-Information) > > [The London West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-The-London-West-Hollywood-At-Beverly-Hills.h21097.Hotel-Information) > > [Hotels near Fairview Park](https://www.expedia.co.uk/Fairview-Park-Hotels.0-l507662-0.Travel-Guide-Filter-Hotels) > > [Zalagh Kasbah Hotel and Spa](https://www.expedia.co.uk/Marrakech-Hotels-Zalagh-Kasbah-Hotel-And-Spa.h3480884.Hotel-Information) > > [Scottsdale Camelback Resort](https://www.expedia.co.uk/Phoenix-Hotels-Scottsdale-Camelback-Resort.h1184132.Hotel-Information) > > [Home2 Suites By Hilton New York Times Square](https://www.expedia.co.uk/New-York-Hotels-Home2-Suites-By-Hilton-New-York-Times-Square.h91827909.Hotel-Information) > > [Bahia Principe Luxury Bouganville - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Bahia-Principe-Luxury-Bouganville-Adults-Only-All-Inclusive.h6831633.Hotel-Information) > > [Sheraton Grand at Wild Horse Pass](https://www.expedia.co.uk/Phoenix-Hotels-Sheraton-Grand-At-Wild-Horse-Pass.h890737.Hotel-Information) > > [Hotels in Calais](https://www.expedia.co.uk/Calais-Hotels.d6664.Travel-Guide-Hotels) > > [5 Star Hotels in Larnaca](https://www.expedia.co.uk/5Star-Larnaca-Hotels.s50-0-d6051504.Travel-Guide-Filter-Hotels) > > [Fairmont Scottsdale Princess](https://www.expedia.co.uk/Phoenix-Hotels-Fairmont-Scottsdale-Princess.h21894.Hotel-Information) > > [Kleopatra Dreams Beach Hotel](https://www.expedia.co.uk/Alanya-Hotels-Kleopatra-Dreams-Beach-Hotel.h18900906.Hotel-Information) > > [Heartbreak Hotel](https://www.expedia.co.uk/Memphis-Hotels-Heartbreak-Hotel.h13206558.Hotel-Information) > > [Thistle London Bloomsbury Park](https://www.expedia.co.uk/London-Hotels-Thistle-Bloomsbury-Park.h5118.Hotel-Information) ### Flights > [Flights from London (LHR) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/lhr/bkk/london-to-bangkok) > > [Flights from Amsterdam (AMS) to Montego Bay (MBJ)](https://www.expedia.co.uk/lp/flights/ams/mbj/amsterdam-to-montego-bay) > > [Flights from Toronto (YYZ) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/yyz/bkk/toronto-to-bangkok) ### Packages > [Lake Bohinj](https://www.expedia.co.uk/Lake-Bohinj-Bohinj.d6119826.Attraction) ### Holiday Rentals > [Ardingly Holiday Rentals](https://www.expedia.co.uk/Ardingly-Holiday-Rentals.d3000420158.Travel-Guide-HolidayRentals)