Phổ Ra Holidays from £817

wonderful stay at this hotel. Spacious valley view room, breakfast was average - nothing special for a 5 star hotel, have had better at a 4 star. The female staff at reception could have been friendlier and not so arrogant - need to train front desk/reception - have had better customer service at a 3 star hotel.

This place is amazing! I can’t say enough about how helpful and wonderful all the staff were. They went out of their way to help us organize our day trips and travel plans. The food at the restaurant was really good, a nice breakfast buffet, and a delicious dinner. The room was clean and it had a nice view. We enjoyed a massage at the spa, which was really great. I highly recommend this for your stay in Sapa. It’s located a little out of the town and up on the hillside in a nice quiet area but just a short walk or grab ride down to the Sun Plaza.

The staff were amazing - helpful, welcoming, and hard working to the point of seemingly being able to be everywhere at once. Large clean room with windows that opened to allow in the clean, fresh local air. Breakfast was small, but excellent, with buffet and made to order choices. The staff took care of ordering our tickets for the Fansipan funiculars, and cable car. Highly recommended!!

No shower in the room except bath tub but the water stayed in the tile area between the glass and the bath tub. The room is outdated.

Beautiful view ! Loved our stay