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Reviews of Sokha Phnom Penh Residence

5 out of 5
Sokha Phnom Penh Residence
Street KeoChenda, Phum 1, Sangkat, Khan Chroy Changvar, Phnom Penh

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 5 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

samedi

Disliked: Cleanliness, property conditions & facilities
Not too good
Stayed 1 night in Mar 2024

8/10 Good

kevin, memphis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I did not like about the Sokha hotel was that my wife’s younger sister came to swim with us and we were charged $20 to have a 12 year-old swim with us at the hotel. No one else was in the pool but us.
Stayed 2 nights in Jun 2023

6/10 Okay

Soheng

Didn't get a room views of my choice that I booked,hotel conditions need to update,and are pretty friendly n helpful
Stayed 2 nights in Dec 2021

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Sovandara on 28 Jan 2020
Thank you for your rating us such a good score and we looking forward to welcome you back once again.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Property was in a unique location giving amazing views of the city, staff were fantastic and generally the hotel was in good condition, some maintenance required considering the hotel is only 4 years old...
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
The stay was overall satisfactory. The hotel seems to be new and well maintained. All staff were kind and accomodating. The food was beyond expectation.
Response from Thea Sovandara (Mr.) on 3 Apr 2018
Thank you for the time to write us such a wonderful review and we are very happy to know that you enjoyed and received exceptional services from our staff.Our aim is to create a unique and memorable experience for every single guest, We look forward to welcoming you back and be at your service soon again.

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Response from THEA Sovandara (Mr.) on 5 Mar 2018
Thank you for your value time to write us a review and we hope that you have a good experience with our service and facilities.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Ghost town
It was a tut tut ride each day into the city. it was once a very grandiose hotel but it seemed to be quite empty when we were there. This took a bit of getting used to. The pool was enormous and usually empty. Breakfast was great.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is excellent!!

4/10 Poor

Malcolm K.

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
The pool was good, the room not so,tap handles falling off,no hot water one night unable to take a shower. Beautiful big bed but hard as a rock. Long way out of the city. No bacon for breakfast. Disappointed for a four and a half star hotel. I don't recommend

6/10 Okay

Sanjay, perth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
average experience
seems hotel was empty. Scary feeling on 19th level with no lights and no where to go. half of the hotel was under construction but signage. location was good.

10/10 Excellent

slatso, u.k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel on the mekong
great stay no complaints a very pleasing experience

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
歴史を感じる大型ホテル
ロビーが非常に広く、フロアの廊下も広くて、少し古さもありますか、昔ながらの大型ホテルという感じです。 室内の床が木張りでワックスがかかってるのか、荷物置くのに少し気をつかいました。 ロビー階があまりにも広いため、レストランも二つあり、朝食バイキングかと思ったら、普通のレストランに入ってしまいました。 プールも広くて、何もかも大きいです。 全体的に満足いくホテルだと思います。
Stayed 1 night in May 2023

8/10 Good

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sovandara on 28 Jan 2020
Thank you for your rating us such a good score and we looking forward to welcome you back once again.

4/10 Poor

ilhwan

Disliked: Cleanliness, staff & service
후회막급
호텔규모만 크고 방도 크나 시설은 형편없음. 청결도 문제도 심각한수준. 체크인아웃시 직원교육이 부족. 아침식사는 괜찮은편. 전반적으로 가격대비 후회막급한호텔.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
Nice Place, best Place in Phnom Penh
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Unfreundliche Mitarbeiter , Schlechte englischkenntnisse
Stayed 6 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの皆さまの対応が非常に良く楽しくのんびりと過ごす事が出来ました。 ホテル内のスパやプールなどの施設もキレイで快適なホテルステイでした。
Stayed 5 nights in Mar 2018
Response from Thea Sovandara (Mr.) on 21 Mar 2018
Thank you for your positive feedback, we are glad to hear that you were enjoyed and had a good experience with us.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
非常に豪華なホテルで気に入りました。 唯一、気になった点は客室の床の掃除不足で少し汚かったことです。 その他は従業員もフレンドリーで食事も美味しく、とても良い滞在になりました。
Stayed 2 nights in Oct 2017

10/10 Excellent

hee yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
산책로가 있어 바람쎄기 좋았다
레지던트 호텔 예약 했었는데 침대사이즈 넓직해서 편했고 주방용품들이 넉넉해서 음식 해먹는데 매우 용이 했다

4/10 Poor

Hervé

Liked: Cleanliness, property conditions & facilities, room comfort
Sokha
La chambre avec coin cuisine n'étais pas celle reserve La vue étais horrible Pris une autre chambre avec vue sur une petite partie de la ville et un mur Il n'y avait pas de chambre vue ville libre Cela a gâché notre séjour

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in All good!