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Perfectly located in an area with lots to do but few lodging options. Room was spare but comfortable, the code system worked well, the bathroom was well equipped. Would happily return to this Sonder.
It was exactly what I needed, without the expensive frills of other hotels. Clean, quiet and safe. The only thing I missed was access to an ice machine They advertized that there would be a Kettle in the room so i was expecting one. Instead there was a Keurig which wasn't as easy to use for food prep.
Awesome property. First time at a Sonder property. Great value, love love the location. Definitely going to tell everyone about Sonder. Thank you for everything!
The room was great. Location was walkable to many historic sites, restaurants, bars, cafes, and shops. The only issue was finding parking and the closet lot we could find was several block away, which made unloading and losing our luggage difficult.
Was really cool experience
. Wish it wasn't raining the whole trip but that's not on you guys.. Maybe a mini bar would be nice?
Adrian
Stayed 3 nights in Mar 2024
4/10 Poor
karen
Business traveller
3 Apr 2024
Disliked: Amenities
Very Weak floors that I could feel someone walking next door.
karen
Stayed 2 nights in Apr 2024
Response from Sonder on 15 Apr 2024
Hi Karen, your feedback is appreciated. We're sorry your stay was disrupted. We hope to show you a more peaceful visit in the future.
6/10 Okay
David La
25 Mar 2024
David La
Stayed 3 nights in Mar 2024
Response from Sonder on 27 Mar 2024
Hi David, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.
It was super easy to check in and check out. The space was comfortable, and within walking distance to almost everything. It was outside with the restaurant music and upstairs people.
Hi Penelope, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.
Hi Breona, your feedback is appreciated. We’re sorry to see your stay fall below our standards. We’re constantly working to improve, and we’ll utilize your review to help. We’d love to host you again and show you a better experience.
I love where hotel is located. It is a safe neighborhood and very accessible to many sightseeing places. The room was neat, clean and very nice conditions. I definitely would stay again!!!
The only issue we had was getting the code to work on the elevators and stairwells at times. We encountered other guests with the same issue. The room and hotel were very clean. The hotel has a very contemporary feel, which we appreciated. I would definitely stay at another Sonder hotel again.
Hi John, your feedback is appreciated. We're sorry to see your stay fall short of expectations and apologize for any issues you dealt with. We'd love to hear more about what we could've done better. Please feel free to reach out to us at any time.
Hi Rose, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.
Excellent hotel! Location, cleanliness and condition of the room excelled expectations.
Miguel
Stayed 3 nights in Nov 2023
6/10 Okay
Elaine
Travelled with partner
11 Nov 2023
Liked: Cleanliness
A little bare bones - very clean but cold.
Elaine
Stayed 2 nights in Nov 2023
Response from Sonder on 8 Dec 2023
Hi Elaine, your feedback is appreciated. While it's great to see you enjoyed the cleanliness of your room, we're sorry to see your stay fall below expectations. We're constantly working to improve, and we'll utilize your comments to help.
The room was clean, coffee maker had issues, soap dispenser in shower broken, load outside and people walking on floor above.
Michael
Stayed 3 nights in Nov 2023
Response from Sonder on 8 Dec 2023
Hi Michael, your feedback is appreciated. We're glad you enjoyed the cleanliness of your space. Please accept our apologies for the broken fixtures. We'll have those fixed immediately. Dealing with outside noise is certainly frustrating, and we apologize for the inconvenience. Should you decide to give us another try, we'd love to show you a better experience.
+ coffee maker was super clean so tea didn’t taste like coffee, hold music at corp super cool
- extra firm bed, no real desk and chair to work, had to log in to neighbors Wi-Fi, shower drain very slow
Kimberly
Stayed 3 nights in Oct 2023
Response from Sonder on 7 Nov 2023
Hi Kimberley, thank you for your feedback. We're glad you enjoyed our location. We're sorry to see your space did not meet expectations. We'll utilize your comments to help us improve for the future. We hope to host you again soon at one of our many properties around the world.
We spent our honeymoon here and it was awesome. We love the code access to enter the buildings and room. Also the do it yourself aspect of the whole thing. Great, clean, and comfortable!
We had an amazing experience during our stay. The property was seamless. Easy check-in and loved the baggage storage they offered. Super clean and nice sized rooms. Will for sure stay again.