2/5 Poor
John, Philadelphia
Travelled with group
27 Nov 2020
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2020
Overview of Sheraton Philadelphia Downtown
Photo gallery
Guests rated this property 3.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast Available
- Business Services
- Parking Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Benjamin Franklin Parkway5 min walk
Ben Franklin National Memorial7 min walk
Free Library of Philadelphia11 min walk
Philadelphia, PA (PHL-Philadelphia Intl.)15 min drive
Choose dates to view prices
About this area
Philadelphia
Located in Philadelphia, Sheraton Philadelphia Downtown is in the city centre and near a metro station. Notable landmarks in the area include Ben Franklin National Memorial and Liberty Bell Center, and travellers wishing to experience a bit of culture can try Philadelphia Museum of Art. Looking to enjoy an event or a match? See what's going on at Wells Fargo Center or Citizens Bank Park. Enjoy the great outdoors with hiking/biking trails and rock climbing, or hop on a bike for hire nearby and explore all the area has to offer. Guests appreciate the hotel's central location.
View in a map
What's nearby
- Benjamin Franklin Parkway - 5 min walk
- Ben Franklin National Memorial - 7 min walk
- Free Library of Philadelphia - 11 min walk
- Pennsylvania Convention Center - 13 min walk
- Reading Terminal Market - 13 min walk
Getting around
- Race Vine Station - 6 min walk
- Philadelphia 30th St Station - 2 min drive
- Philadelphia, PA (PHL-Philadelphia Intl.) - 15 min drive
Restaurants
- Terrace Cafe — 1 min walk
- Local — 1 min walk
- Animo - 3 min walk
- Urban Farmer Philadelphia - 4 min walk
- Capriccio - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking on site (USD 54.00 per day; includes in/out privileges)
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 19.95 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Family friendly
- Dry cleaning service
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Wedding services
Languages spoken
- English
- French
- German
- Portuguese
- Spanish
Business services
- 22 meeting rooms
- Business centre
- Conference space (69130 square feet)
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Lever door handles
- Low-height worktop and sink
- Raised toilet seat
- Roll-in shower
- Step-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Renovated entire property – February 2020
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Heating
- Hypo-allergenic bedding
- Linens
- Pillow-top mattress
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 42-inch flat-screen TV
- TV channels
- Films for purchase
- Premium channels
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- In-room massage
- Iron/ironing board
- Phone
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 100.00 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 19.95 per person (approximately)
- Valet parking fee: USD 54.00 per day (in/out privileges)
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
201 Hotel
201
Sheraton Philadelphia Downtown Hotel
Philadelphia 201
Philadelphia 201 Hotel
Sheraton Philadelphia Downtown Hotel
Sheraton Philadelphia Downtown Philadelphia
Sheraton Philadelphia Downtown Hotel Philadelphia
Frequently asked questions
3.3
3.6/5
Cleanliness
3.6/5
Staff & service
3.1/5
Amenities
3.6/5
Property conditions & facilities
5/5 Excellent
Jeanine, Atlanta, ga
27 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
5/5 Excellent
Verified traveller
16 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
2/5 Poor
Verified traveller
Travelled with group
14 Oct 2020
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
3/5 Okay
Verified traveller
Travelled with family, Travelled with group
13 Oct 2020
Disliked: Amenities
Stayed 2 nights in Oct 2020
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