Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our property. We're thrilled to hear that you had a good experience! Your satisfaction is our top priority, and we're pleased to have met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We truly value your input, as it helps us enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better stay. Best regards, Capital Hotel

We appreciate your feedback regarding your recent stay; however, we would like to address some of the points you raised.Firstly, we want to clarify that the AC in the living room and the portable AC unit in the kitchen are regularly maintained and inspected to ensure their functionality. We apologize if you found the AC in the living room to be less effective, and we will review its performance to make necessary improvements.Regarding the absence of AC in the main bedroom, our listing accurately reflects this feature, and we have fans available to help provide comfort during your stay.In terms of kitchen items, we strive to provide a well-equipped kitchen, but we will certainly review our inventory to ensure it meets our guests' needs. However, we would like to clarify that "species" typically refers to types of plants or animals, and we believe you may have meant "spices."The issue with the bathroom's unpleasant smell is not a common occurrence in our property, and we will investigate this matter thoroughly to identify and address the source of the odor.We would also like to clarify that our listing clearly states that certain amenities, such as Wi-Fi, are not included. This information is provided to guests before booking to manage expectations.Regarding additional charges for utilities like water and electricity, these are standard practices in many accommodations and are typically outlined in the property's listing or rental agreement.We sincerely apologize for any confusion regarding the address, and we will ensure it is accurately updated.We take all guest feedback seriously and continually work to improve our guests' experience. We appreciate your input and thank you for choosing our property for your stay. If you have any further concerns or questions, please do not hesitate to contact us.