Title: Green Hill Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Green Hill Resort & Spa Beach resort with full-service spa and 24-hour front desk ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/d4569e98.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room | Minibar, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/5ddfe306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Archery](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/75bbbcb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/d60cb512.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, body treatments, mud baths, aromatherapy, body wraps](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/19c750b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Green Hill Resort & Spa offers a tranquil garden retreat in Central Mui Ne Beach. Rejuvenate at Sao Mai Spa, practice archery, swim in the outdoor pool, or dine on international dishes at La Rung restaurant. The helpful staff ensures a pleasant stay for all travelers. 6.0 ## Popular amenities - Bar - Spa - Pool - Room service - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6094124&PinnedHotelID=6094124&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Room | Minibar, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/74989571.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Fridge LCD TV Blackout curtains Private bathroom Minibar Satellite channels Daily housekeeping - 269 sq ft - Sleeps 2 - 1 Double Bed ![Superior Room | Minibar, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/00956c1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Fridge LCD TV Blackout curtains Private bathroom Minibar Satellite channels Daily housekeeping - 323 sq ft - Sleeps 2 - 1 Double Bed ![Family Room | Minibar, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/414118a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Fridge LCD TV Blackout curtains Private bathroom Minibar Satellite channels Daily housekeeping - 430 sq ft - Sleeps 4 - 2 Double Beds ![Bungalow, Lake View | Living area | 32-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/f24a4e35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, Lake View ### Highlights Balcony Air conditioning Fridge LCD TV Blackout curtains Private bathroom Minibar Satellite channels - 538 sq ft - Lake view - Sleeps 2 - 1 Double Bed ![Family Bungalow, Lake View | Minibar, desk, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/7000000/6100000/6094200/6094124/f6e44fd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Bungalow, Lake View ### Highlights Balcony Air conditioning Fridge LCD TV Blackout curtains Private bathroom Hairdryer Minibar - 538 sq ft - Lake view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhan-Thiet-Hotels-Green-Hill-Resort-Spa.h6094124.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhan-Thiet-Hotels-Green-Hill-Resort-Spa.h6094124.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.95224%2C108.21272&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qwLAoHJsrsBL5tXpY3VooMuIzBQ=) 121 Nguyen Dinh Chieu, Ham Tien Ward, Phan Thiet, Lam Dong #### What's nearby - Long Beach Pearl Museum - 1 min walk - 0.0 miles - Ham Tien Beach - 2 min drive - 1.2 miles - Ong Dia Stone Beach - 6 min drive - 2.8 miles - Sea Links City - 7 min drive - 4.2 miles - Mui Ne Beach - 13 min drive - 9.3 miles #### Getting around - Ga Phan Thiet Station - 27 min drive #### Restaurants - ‪GOA - ‬3 min walk - ‪Pardis - ‬7 min walk - ‪Joe's Cafe - ‬1 min walk - ‪Sindbad - ‬2 min walk - ‪Indigo restaurant - ‬1 min walk ## About this property ### Green Hill Resort & Spa Family-friendly resort located in Central Mui Ne Beach Consider a stay at Green Hill Resort & Spa and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Adventurous travellers may like the archery at this resort. Indulge in a body wrap, a body scrub and a body treatment at Sao Mai Spa, the on-site spa. The on-site international cuisine restaurant, La Rung, offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and tour/ticket information - Wedding services, concierge services and a 24-hour front desk Room features All guest rooms at Green Hill Resort & Spa feature thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and minibars. More amenities include: - Bathrooms with baths or showers and free toiletries - 32-inch LCD TVs with satellite channels - Fridges, daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - La Rung ### Things to do - Archery - Full-service spa - Outdoor pool ### Family friendly - Babysitting (surcharge) - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Direct access to the beach - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Massage - Mud bath - Sauna ### Accessibility - No lift ### More - Built in 2011 ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Green Hill Phan Thiet Green Hill Resort Phan Thiet Resort Green Hill Green Hill Resort Green Hill Resort Spa Green Hill Resort & Spa Resort Green Hill Resort & Spa Phan Thiet Green Hill Resort & Spa Resort Phan Thiet ## Frequently asked questions ### Does Green Hill Resort & Spa have a pool? > Yes, this property has an outdoor pool. ### Is Green Hill Resort & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Green Hill Resort & Spa? > Self-parking is free at this property. ### What time is check-in at Green Hill Resort & Spa? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Green Hill Resort & Spa? > Checkout is at noon. ### Does Green Hill Resort & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. ### Where is Green Hill Resort & Spa located? > Offering direct access to the beach, this Central Mui Ne Beach resort is within a 5-minute walk of Long Beach Pearl Museum and Tropical Minigolf. Ham Tien Beach and Ong Dia Stone Beach are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Green Hill Resort & Spa Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 4 8 - Good 6 6 - Okay 11 4 - Poor 7 2 - Terrible 5 ### 6.0/10 Cleanliness ### 6.2/10 Staff & service ### 5.8/10 Property conditions & facilities ### 8/10 Good #### Verified traveller 5 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 위치 는 좋음 위.치.는 위치는 좋음 그1러나 방 2에서 곰팡2 냄새 너무 strong 함 ##### Verified traveller Stayed 6 nights in Jul 2019 ### 4/10 Poor #### A, HK 3 Sept 2018 Disliked: Cleanliness, room comfort #### 比較殘舊 廁所不夠清潔很多蚊子，沒有掛衣服的地方，房間內亦冇廁紙及垃圾桶和比較殘舊，相片與真實相差很遠。 個人認為不建議在這裏定房，因很多東西都老化了亦無維修。 ##### A Stayed 1 night in Aug 2018 ### 6/10 Okay #### ffui, bkk 29 Jul 2018 Disliked: Cleanliness, staff & service, property conditions & facilities ที่พักไม่ติดทะเลถ้าอยากเจอทะเลให้จองที่พักริมทะเลหน่อย ##### ffui Stayed 1 night in Jul 2018 ### 2/10 Terrible #### 캄보 3 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 다시는 가고싶지 않음 호텔 방청소를 하지 않아 너무 먼지가 많다. 물론 벌레도...많고 전혀 관리가 되지 않는 리조트이다. 방안의 전기 콘센트 위치도 이용하기 매우 어려운 곳에 있다. ##### 캄보 Stayed 3 nights in Dec 2017 ### 4/10 Poor #### Verified traveller 18 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 위치는 대체로 나쁘지 않았지만, 객실내부 청결도 및 서비스가 매우 불편하였습니다. 침대 매트리스 스프링도 들쑥날쑥하여 불편하고, 드라이기도 없으며, 화장실도 청결하지 않아 사용하기에 불편하였습니다. 하지만 위치는 좋았습니다. ##### Verified traveller Stayed 1 night in Dec 2017 ### 6/10 Okay #### Verified traveller 28 Nov 2017 Liked: Staff & service Disliked: Cleanliness, room comfort So many insects in the bathroom that scared me. Staff is really mice and they have a very nice food. Good breakfast. ##### Verified traveller Stayed 2 nights in Nov 2017 ### 4/10 Poor #### Dung 26 Jul 2017 Disliked: Room comfort #### Nên khắc phục những tồn tại để khách còn quay lại Rèm che nhà vệ sinh lại đặt trong phòng khách. Có chuột ở trong nhà vệ sinh. Tủ để đồ nằm ở phòng vệ sinh rất dơ. Nhân viên nhà hàng bán bữa ăn trưa toàn đồ dư hâm lại ##### Dung Stayed 1 night in Jun 2017 ### 4/10 Poor #### DI 17 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad It was not so good since the water was really slow and there were lots of bugs and lizards. ##### DI Stayed 1 night in Jul 2017 ### 6/10 Okay #### HUI JU 4 May 2017 Liked: Staff & service #### normal good location just opposite a great music bar (joe's coffee), the stuff who service breakfast is friendly, but the condition of the room is not really valuable. Has no screen window, not a big deal but makes me dont wanna open it, so can not get any light from outside. Not that bad but not the best. ##### HUI JU ### 6/10 Okay #### Verified traveller 23 Jan 2017 Disliked: Property conditions & facilities, room comfort #### Descent hotel with nice swimming pool. Despite the fact that staff spoke little English they have tried their best and been very helpful. Nothing seemed to be too much trouble for them. The room we (my partner and I) were staying was on a small size. We didn't spend much time in it but still could do with a bit more space. Food in the hotel's restaurant was overpriced and therefore we did not even try it. There are plenty of places to eat in a very close proximity to a hotel. The swimming pool was really nice and beautifully placed between palm trees. It could probably do with a bit more frequent cleaning but overall it was really nice place to hang around day and night. ##### Verified traveller ### 10/10 Excellent #### Thi Hieu Nga 12 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nhan xet cua toi Tuyet voi ##### Thi Hieu Nga ### 8/10 Good #### Anton, Cосногорск 12 Sept 2016 Disliked: Room comfort #### Отдых Проживание было более менее комфортным. Персонал приветливый и отзывчивый. Очень понравился бассейн. ##### Anton ### 2/10 Terrible #### Verified traveller 25 Mar 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Vores ophold på Green Hill Resort var nok det værste på vores 2 mdrs. rejse.. Først prøver de at give os det dårligeste værelse som ligger i den anden ende af hotellet for sig selv, og da vi endelig får det værelse vi har bestilt er der stadig en del mangler. Dynen er ikke ren og vasken på badeværelset er i stykker. Vi henvender os selvfølgelig til personalet, men får bare en ny beskidt dyne og en fortsat ødelagt vask. Grænsen blev nået da vi til morgemmaden kunne se at det vrimlede med rotter i buskadset og hen over gulvet til morgenmaden. Vi valgte derfor at skifte hotel til sidst. Ud over det var det svært at komunikere med personalet i receptionen og til morgenmaden.. Det eneste positive er poolen. God og stor. ##### Verified traveller ### 6/10 Okay #### Verified traveller 15 Mar 2016 Disliked: Cleanliness, property conditions & facilities #### コストパフォーマンス コストパフォーマンスを考えていいと思います。 蚊が多かったの消臭芳香剤などが置いてあったら…いいなとおもいました。 ##### Verified traveller ### 4/10 Poor #### Euisung 17 Jan 2016 Disliked: Cleanliness, property conditions & facilities, room comfort 객실일 넘 좁았어요 조식또한 형편 없었네요 ##### Euisung ### 8/10 Good #### Johanna, stockholm 7 Jan 2015 Liked: Staff & service, room comfort #### Mysigt hotell i liten trädgård Mysigt hotell med ompysslad liten trädgård. God mat. Trevlig personal varav en pratar ok engelska. Hon höll därför lite extrakoll på att jag hade det trevligt och allt jag behövde. Lite långt till stranden, men en kort promenad skadar sällan. Hade en jättebra vecka. ##### Johanna ### 6/10 Okay #### Verified traveller 21 Aug 2014 #### こじんまりとしたホテル 周りの大きなホテルに比べれば、規模も小さいですが、まあこの辺りのホテルの値段からしたら 安いので、値段相応ってところかな。 規模は小さくても、リゾートの雰囲気は味わえるホテル。 近くには、ショップもあるし、食べるところも困らないし、立地はいい。 ただ、朝食はたいしたことなかった。 ##### Verified traveller ### 4/10 Poor #### Irina, Vienna 17 Aug 2014 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Lousy standard rooms in beautiful setting We were greeted by telling us that I had booked a double when we were actually three (1 adult and a10 year old and a 7 year old). I had to get on the internet to show that the hotel regulations say that one child stays free if in adouble room. Then we were taken (no help with the luggage) to a dark, damp, smelly, simply awful standard room. I said we'd pay the extra for a superior room, and after some negotiation about the price we got the nice room with the open-air bath. The hotel is et in lush, green gardens with a huge pool - truly beautiful. The room was good with weird kitsch decoration (like mona lisa on the wall and plastic flowers), no bed-side table or lamp. The bath is very nice, huge and beautiful. Breakfast was lousy ( soup, rice paper rolls, stale old bread, one kind of jam, one kind of jiuce, one kind of fruit, eggs, milk that was off and cold coffee. During our stay no one really took notice of us, like there was no staff. Green Hills is located across the main road, way from thebeach, which is not exactly a plus. The beach (which can only be accessed by walking through other hotels) is dirty and narrow. During high tide ther is no access as the water comes up to the walls of the hotels. It's too bad that such a beuatiful setting is not combined with any sort of service or hospitality. We were very happy to leave the following morning and to move to the nice part of the beach further south by the Bamboo Village (a wonderful resort well worth the price). ##### Irina ### 6/10 Okay #### Perry and soph, England 21 May 2014 Liked: Cleanliness Disliked: Staff & service #### Useless staff Room was ok we spent most of our time in their lovely pool as the beach here is not what was expected. Black sand and dirty water! Hotel staff did not speak any English and were very unhelpful with our bookings. As such we didn't get to do any excursions and struggled to book our transport to Ho Chi Minh. ##### Perry and soph ### 4/10 Poor #### Tommy, Montreal, Canada 11 Apr 2014 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Medium hotel not on the beach Hotel is not on the beach but on the other side of the street. Hotel is design for Russian tourism not for north America customers. Shower and toilet are on the same spot. As such floor of the washroom is wet after a shower ##### Tommy ### 2/10 Terrible #### Anke, Mainz 4 Apr 2014 Disliked: Cleanliness, staff & service, property conditions & facilities #### Green Hill Resort & Spa - Ein Albtraum Dieses Hotel ist ein einziger Albtraum und absolut nicht zu empfehlen. Das Team spricht bis auf eine Person (die Rezeption) kaum englisch; nicht einmal die einfachsten Kenntnisse sind vorhanden. Die Anlage ist schön grün, der Pool groß, Poolliegen sind genug vorhanden. "Lakeview" gibt einem die Aussicht auf einen kleinen Teich mit Bachlauf, der milchig-weiß schimmert und wahrscheinlich schon abgestorben ist. Das Hotel hat große Probleme mit Kakerlaken. Da schwimmt mal eine im Pool mit oder sie fällt einem beim Duschen auf den Kopf. Tote Kakerlaken bleiben mal einen Tag liegen bevor man sie wegkehrt. Zimmer werden vielleicht 2x in 2 Wochen geputzt. Mir wurden 2x Handtücher zum Wechseln gegeben, 1x wurde das Bett neu überzogen, nach Toilettenpapier musste man fragen. Wenigstens das Bett war schön groß. Hotel hatte auch öfters mal Probleme mit der Stromversorgung, grade am Abend. Absolut ungenügend war das Frühstück. Es gab morgens ein Reis- oder Nugelgericht, manchmal Suppe dazu (eher selten). Salat der manchmal schon braun war, rohe Tomaten und Gurken. Weißbrot das am ersten Tag knusprig war, aber am fünften nicht mehr geschmeckt hat. Wenn möglich sollte man zum Frühstück irgendwoanders hingehen. Restaurant war weder am Mittag noch am Abend besetzt obwohl das auf der Homepage angegeben war. Aber bei den Erfahrungen sollte man auch hier woanders essen gehen. ##### Anke ### 2/10 Terrible #### Michael, Beijing 10 Feb 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is at best a 2 STAR hotel! So disappointed! This is not a 3.5 star hotel. It has no rating by the Vietnam Tourist Bureau. I feel I got ripped off and that they have grossly misrepresented themselves. We had no hot water for 1.5 days of our stay. After arguing for a day and a half they actually had to install a small hot water machine for our shower. They were going to force my daughter to sleep on the floor even though I booked for 3 people. There was no security. They simply left the keys (lobby is a desk in a driveway) on the desk and the guy was sleeping in a cot beside the desk. I could have taken anyones key. They ran out of food during breakfast at 830am both days and we had to wait more than 30 minutes for breakfast. I reserved the "lake view" bungalow. There is no "lake" but a dirty pit like hole no bigger than a bathtub. It is not on the beach even though the amenities description calls it a beach resort (I copied that statement below). We actually left after the second day to Coco Beach resort that is only a 3 star, but it was so beautiful and actually had SERVICE! I want a refund for my last two days. This hotel is not a Spa/Resort. It is a basic 2 Star hotel with a pool. "This beach resort also offers tour/ticket assistance, a garden, and laundry facilities. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is complimentary. (On-site parking is regular sized house driveway)" ##### Michael ### 10/10 Excellent #### Tim, SH 7 Feb 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not on the beach, but had a great pool and rooms Stayed in the bungalows, the bathroom was bigger than the bedroom!! And thats a good thing!! Very comfortable and everything was new. Pool was great, and the location of the hotel was perfect: close to restaurants on one side and the good part of the beach on the other side, plus it was across for the best bar around!! ##### Tim ### 6/10 Okay #### Laurian, Melbourne 3 Feb 2014 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice grounds and pool I originally booked a room for 2 but changed to a room for 4 over the phone a few days before arriving. The man I spoke to appeared to understand everything I said, quoted me a new price and everything seemed okay. On arrival it appears that the man had failed to tell anyone about the change and no room was available. In the end a bed was put on the floor (which is fine) and I was charged more than the agreed price. I would recommend ensuring that an email is sent confirming details if you need to make any changes to avoid this misunderstanding. This was the most expensive hotel we stayed in in Vietnam (I'm guessing because of the pool). Outside bathroom was a novelty but had no hot water which might be fine in summer but not in winter! No top sheet on bed and an ill fitting bottom sheet meant sleeping was a bit uncomfortable (when I asked for a sheet I was supplied with a thin single bed sized quilt). Overall though the room and settings are quite nice and the staff are friendly. ##### Laurian ### 6/10 Okay #### björn, danderyd 23 Jan 2014 Liked: Cleanliness, staff & service #### enkelt och bra Inte strandläge, lite små rum. Men enkelt bra och fullgott. 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