Ratings based on 533 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Close to CBD

Posted 06-Dec-2016
Walking distance to town. If you have a car it is hit & miss wether you can use the onsite limited parking. When I was there the hotel car park was full. The hotel receptionist was not helpful and said to park on a side street where parking fees apply.
4out of 5
by A verified traveller from Augusta

comfortable , good location

Posted 13-Sep-2016
Pros: location. as we often fly in and out of Perth we find the Comfort In very convenient as we live over 300 kms from Perth.
have stayed over 20 times and nearly always find it is excellent. Some rooms are a bit squeezy tight but overall a good location good food at breakfast and dinner. Staff helpful, secure parking.
5out of 5
by A verified traveller

Posted 11-Sep-2016 on Hotels
Great staff are friendly and good service
3out of 5
by A verified traveller

Posted 10-Sep-2016 on Hotels
Was relaxing
4out of 5
by A verified traveller from Merredin

Very comfortable rooms

Posted 10-Sep-2016 on Hotels
They don't limit you to one small shampoo and conditioner, instead give you a whole bottle. King bed was a true king size and very comfortable, with extra large pillows. They even have emergency toiletry supplies in the foyer for sale. Foyer was a little stuffy for my liking, but the aircon in the room could be adjusted to suit.
2out of 5
by A verified traveller

not up to scratch

Posted 09-Sep-2016 on Lastminute
Pros: Restaurant Parking
I called the hotel at 10am on the day of my arrival to advise I wouldn't be coming that night (had a booking for 2 nights). Had to leave a message as there was no answer - asked for a call back but no one called me. Had to call again the next day to ensure my room for the 2nd night was still available - finally got through to someone only to have them tell me they got my message and I should have called Expedia (? I assume they meant who I made the booking through). Fine, I get that, but they could have called to tell me that. At least my room was available. The room had not been cleaned very well as there were what looked like drink splatters on a couple of the walls. There was a big chunk of the sink in the bathroom that had broken off and just glued back on and the tv wasn't working (those ones where you have to turn it on my pressing the program button). Don't stay in room 503, it's right next to the elevator and that's all you can hear (especially with no working tv to drown out the noise). The staff were friendly enough - especially the ladies in the restaurant. I stay at this hotel quite often for work (booked through work) and have always been quite happy. However after making this booking personally, I have been rather disappointed.
4out of 5
by A verified traveller

Good location, room service is lacking

Posted 08-Sep-2016
Pros: location, friendly staff, complimentary parking
Cons: housekeeping, breakfast lack variety
PROS - Pleasant staff who is helpful and polite in assisting in every request possible. - Complimentary parking with many available lots if you park before nightfall. - Location is within walking distance of city and CATS bus stop. Many asian restaurants nearby to grab lunch and dinner. CONS - Toothbrush and toothpaste is not provided. Shower gel and shampoo is not top up in the 7 days we were there. - Complimentary Continental breakfast lack variety. Same dishes served for the 7 days. - Bed sheets were not changed in the 7 days as well. I suspect that it will only be changed upon request.
4out of 5
by A verified traveller from South West

Great budget friendly hotel

Posted 30-Aug-2016 on Lastminute
Good clean room and only a 10 minute walk to the city center. Room was nice and quiet when we stayed mid week and the hotel staff were very friendly. the free parking and closeness to the city were the main reason we booked here and I would stay here again if I need to be close to the CBD.
3out of 5
by A verified traveller from Perth WA

Clean and comfortable

Posted 29-Aug-2016 on Wotif
Pros: Location. Cleanliness
Cons: Parking and hotel staff manner
The hotel itself was nice. It was clean and comfortable and reasonably priced. The staff however, weren't overly friendly or helpful. One of the reasons I picked this hotel was for the free parking. However, when we got there to check in we were told the hotel carpark was full and that we had to park on the road. NOT impressed at all. The staff weren't apologetic or helpful either. Surely a hotel has enough car parks for the amount of rooms it has??
4out of 5
by A verified traveller

Nice city hotel and location.

Posted 17-Aug-2016 on Wotif
It was good we love it. Safe cover parking so secured. Room is tidy with amenities.