Title: Oceanfront | Palacio 1102 | My Beach Getaways Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Oceanfront | Palacio 1102 | My Beach Getaways Beachfront, with water park ![Pool](https://images.trvl-media.com/lodging/101000000/100030000/100027000/100026965/9c0e8275.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/101000000/100030000/100027000/100026965/7bba160f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV](https://images.trvl-media.com/lodging/101000000/100030000/100027000/100026965/ef3f6f89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach](https://images.trvl-media.com/lodging/101000000/100030000/100027000/100026965/d7cab3e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, Internet, bed sheets](https://images.trvl-media.com/lodging/101000000/100030000/100027000/100026965/070ac91a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Perched on the 11th floor of a luxurious oceanfront complex, Palacio Unit 1102 offers an elegant retreat with modern decor and ample natural light. Guests can unwind by the heated pool, hot tub, or fitness room before stepping onto their private balcony to take in panoramic ocean views. 9.2 Wonderful ### Entire condo 2 bedrooms2 bathroomsSleeps 6 ## Popular amenities - - Parking available - Dryer - Gym - Washer - Pool ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Oceanfront | Palacio 1102 | My Beach Getaways Special Offer for Extended Stays (Nov-Feb): Enjoy automatic discounts on stays of 28-30 days for the months of November through February! The longer you stay, the more you save—no need for extra codes or hassle. Book now to take advantage of our special extended-stay pricing and experience the beauty of the Gulf Coast this winter! Welcome to Palacio Unit 1102, a stunning oceanfront condo located in the heart of Perdido Key, FL. This luxurious 2 BD | 2 BTH retreat is located on the 11th floor and comfortably sleeps 6, making it the perfect getaway for families in need of some relaxation. The ambiance is both elegant and inviting, with modern decor and ample natural light streaming through large windows. Step out onto the private balcony to enjoy your morning coffee or evening cocktails while taking in the panoramic ocean views. Guests can take advantage of the resort's amenities, including a heated outdoor pool, hot tub, fitness room, and lighted tennis court. Beach access is just steps away, and outdoor seating areas with charcoal BBQ grills are available for your enjoyment. Nearby attractions include the vibrant Pensacola Beach, the National Naval Aviation Museum, and various water sports activities like jet skiing, snorkeling, and deep-sea fishing. Whether you're looking for a romantic escape, a family vacation, or a luxurious retreat, Palacio Unit 1102 offers everything you need for an unforgettable stay. Book now and experience the best of Perdido Key! Experience the Beach Getaways Heart of Hospitality: Providing Happy Connections and Lasting Memories! Kitchen & Dining Areas • Granite Countertops • Stainless Steel Appliances • Fully Equipped w/Cookware, Utensils, Dishes, & Drinkware • Dining Table w/Seating for 4 • Additional Dining Table w/Seating for 2 • Breakfast Bar w/Seating for 3 • Wet Bar Living Room • Plenty of Comfortable Seating • Queen Size Sleeper Sofa • Ceiling Fan, Reading Lamps, & Flat Screen TV • Access to Private Balcony Primary Bedroom • King Size Bed • Ceiling Fan, Reading Lamps, & Flat Screen TV • Access to Private Balcony • En Suite Bath w/2 Vanities, Walk-In Shower, & Tub Guest Room • Queen Size Bed • Ceiling Fan, Reading Lamps, & Flat Screen TV • Full Guest Bath w/Shower/Tub Combo Additional Amenities • Free WiFi • Ice Machine On Site • Washer & Dryer in Condo • Private Beachfront Balcony • Beach Side Pool • Heated Beach Side Lap Pool • Charcoal Grills • Hot Tub • Fitness Center • Tennis Courts \*Parking Passes & Wristbands are included with your reservation (limit 2 parking passes). Perdido Key is the perfect quiet and family-friendly beach town. It offers wildlife viewing at the beautiful Johnson Beach National Seashore state park, as well as multiple hiking trails and historic landmarks. There are so many adventures to choose from such as fishing charters to take you to the best spots only locals know about, and don't forget to try one of the Dolphin cruises to experience the open water in a way you will most certainly never forget. There's also Lost Key Golf Club, a public 18-hole golf course. Let's not forget the local flavors to be enjoyed at the many restaurants serving our freshly caught seafood. Policies: 1\. Check in is 4pm | Check out is 10am. 2\. No Smoking in condo or on balcony. 3\. Pets are not allowed. 4\. Loud parties or gatherings will not be tolerated. 5\. Must be at least 25 years old to rent. For groups of Single Adults, all guests in the group must be at least 25 years of age and proof of age will be required before approving the reservation. Locally Managed by: My Beach Getaways Beaches of Alabama & Florida Gulf Coast ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: Internet access ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Bathtub or shower - Hair dryer - Shower - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Smart TV ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping centre - Near the marina - Near the ocean ### Things to do - Gym - Tennis - Water park - Basketball nearby - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Parasailing nearby - Sailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water skiing nearby - Water tubing nearby - Wildlife walks nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Property located in a resort ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1200000/1191000/1190975/2fabef86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacio Condominiums Pensacola - Pool - Hot tub - Kitchen - Washer 9.4 Exceptional 133 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1190975&PinnedHotelID=1190975&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/90000000/89600000/89592300/89592291/78766177.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Breeze West - Beachfront view - NO HASSLE CHECK OUT Pensacola - Sea view - Pool - Kitchen - Washer 9.6 Exceptional 12 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=89592291&PinnedHotelID=89592291&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/90000000/89600000/89592100/89592074/9b16b51d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW LISTING!! 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Sandy Key 436 4th floor -Beachfront view -NO HASSLE CHECK OUT Pensacola - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=104955420&PinnedHotelID=104955420&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/75000000/74450000/74446300/74446268/3a38d56e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacio Resort Gulf Front Condo! Walk To Dining And Shopping! Perdido Key - Hot tub - Kitchen - Washer - Dryer 8.6 Excellent 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=74446268&PinnedHotelID=74446268&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 804096 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.29655%2C-87.43074&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-a5pts5ptWFTRRuEWmpTMBe39JA=) Pensacola, FL #### What's nearby - Perdido Key Beach - 1 min walk - 0.0 miles - Gulf Islands National Seashore - 16 min walk - 0.9 miles - Lost Key Golf Club - 3 min drive - 1.6 miles - Johnson Beach - 3 min drive - 1.3 miles - Pensacola Naval Air Station - 10 min drive - 6.9 miles #### Getting around - Pensacola Station - 31 min drive - Pensacola, FL (PNS-Pensacola Intl.) - 41 min drive #### Restaurants - ‪Circle K - ‬3 min drive - ‪Hub Stacy's At The Point - ‬5 min drive - ‪McDonald's - ‬3 min drive - ‪The Jellyfish - Seafood Restaurant and Bar - ‬2 min walk - ‪Beach Buzz - ‬4 min drive ## Frequently asked questions ### Does Oceanfront | Palacio 1102 | My Beach Getaways have a pool? > Yes, this property has a pool. ### Is Oceanfront | Palacio 1102 | My Beach Getaways pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Oceanfront | Palacio 1102 | My Beach Getaways? > On-site parking is available at the property. ### What time is check-in at Oceanfront | Palacio 1102 | My Beach Getaways? > Check-in begins at 4:00 PM. ### What time is check-out at Oceanfront | Palacio 1102 | My Beach Getaways? > Checkout is at 10:00 AM. ### Where is Oceanfront | Palacio 1102 | My Beach Getaways located? > Nestled on the beach, this Pensacola condo building is within a 15-minute walk of Perdido Key Beach and Gulf Islands National Seashore. Johnson Beach and Lost Key Golf Club are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oceanfront | Palacio 1102 | My Beach Getaways Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 10 Property conditions & facilities 10 - Excellent 48 8 - Good 8 6 - Okay 4 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### MiMi B. 27 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The condo was fabulous! Looks just like the pictures. We pre paid for our beach chairs and umbrellas and we had no issues with the beach service, in fact it was exceptional.The only negative was the shower curtain in the second bathroom was dirty, it had hair on it from a previous guest.Would definitely rent this unit again! Thanks for a wonderful girls getaway weekend! ##### MiMi B. Stayed 3 nights in Jul 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kevin S. 14 Oct 2023 #### Great Place Excellent layout, nice furnishings and located close to everything. ##### Kevin S. Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Hayley W. 4 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent place and location Super clean, easy to access, and nice! Beautiful view! ##### Hayley W. Stayed 4 nights in Jun 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Eric W. 9 Jan 2023 #### This was the ultimate get away this place deserves 10 star rating The view the condo the people I will definitely be back every 90 days ##### Eric W. Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Jaye G. 22 Jun 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Condo and Place to Stay on Beach This is a perfect two bedroom condo. The master suite is huge. The guest bedroom is smaller. The kitchen and appliances work well and the pool area for the building is great. We really enjoyed our stay. ##### Jaye G. Stayed 6 nights in Jun 2024 ### 4/10 Poor #### Gabriella M. 6 Jun 2024 Liked: Check-in, location, listing accuracy #### Great location but property needs to be updated Easy check in process, but the overall condition of the condo needs to be updated. To start with the front bedroom closet is filled with dusty old items like a fan, plant, boxes, etc. There was not a single hanger in the closet to use to hang up clothes. In the master closet there were only 6 hangers. Then the front bathroom toilet was leaking at the back and getting water on the floor. I called maintenance on Friday and left a voicemail and the call was never returned. The toilet had a slow leak the whole time during our stay. Also very limited parking at condo and the overflow lot is across the busy street. Good location but we will not be staying here again. Floors also were very dirty when we checked in. ##### Gabriella M. Stayed 4 nights in May 2024 ### 10/10 Excellent #### DL 1 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved staying here! The views are amazing from sun up to sun down. Palacio 1102 was nicely decorated and had all of the elements to make you feel at home. ##### DL Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Julia Y. 26 Sept 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Just as advertised ##### Julia Y. Stayed 8 nights in Sep 2024 ### 2/10 Terrible #### Vivian V. 26 Jul 2024 Disliked: Cleanliness, communication, listing accuracy #### horrible experience it’s not what state on the listing the sofa bed doesn’t have a blanket or extra bed sheet state accommodate for 6 people, but only for four cause use sofa bed doesn’t have sheet or blankets no umbrellas and two beach chairs as listed. ground securities are very rude ##### Vivian V. Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Jeff O. 18 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Barbie cation Everything was very clean! What I appreciate the most is that we can put our umbrellas' just about any where we wanted. Staff was very friendly and helpful! Would definitely stay here again! ##### Jeff O. Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Vesta H. 15 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Always Beautiful on the Gulf Our condominium was beautiful and inviting from the moment we walked in. Every room was spacious. The master bath had two lavatories which was very helpful with all of us getting ready for the beach and going out at the same times. As said in other reviews, you must make early reservation for beach chairs to be even close to the water. By 8:00 Monday morning all chairs for the entire week were reserved. This was a very big negative because the chairs take up the entire width of their property. The pool area was very nice. ##### Vesta H. Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Maggie C. 7 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Best Condo We had the best time staying here. The condo is clean, has amazing beach views, a wonderful pool, and spacious balcony. Perfect for our family! ##### Maggie C. Stayed 4 nights in Jul 2024 ### 8/10 Good #### Carie J. 30 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great getaway! The condo was roomy with great views. Easy access to the great pools/hot tub, and beach. The furniture in the living area could use updating. They are a little broken down and have some stains. Plenty of kitchen cookware, plates, etc. You'll need to bring everything else (i.e. coffee filters, salt, pepper, laundry soap, dish detergent, etc). There is a letter in the condo that says 2 chairs and an umbrella come with the reservation, but they don't honor that. Just a heads up. It's $40 per day. It is still a great value and an awesome place to stay. We will definitely visit again! ##### Carie J. Stayed 5 nights in May 2024 ### 10/10 Excellent #### Sherry Nicole M. 12 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay Nice, clean, exactly as listed online! I would recommend changing the shower head in the 1st bathroom and the master shower does not have hot water. We spent almost 2-3 hours trying to figure out why the internet would not connect, the management team was no help, told us to call Cox, the phone just rang and disconnected several times. By chance, opened a white box on the wall with all the wires, someone turned off the surge protector! Maybe this could be labeled on the outside or in the instructions for the next renters. I understand that is part of the departure routine at checkout to close all blinds and unplug everything, however, perhaps in the arrival instructions put that it needs to be turned on! (Hours of entering user names, passwords over and over and adding stress!) Also, we weren’t clear if it was an additional fee or not to strip beds of linen and gather towels to wash. We just stipped the beds and gathered towels for each room. We will return…Thank you! ##### Sherry Nicole M. Stayed 3 nights in May 2024 ### 10/10 Excellent #### Brooklyn W. 22 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### EXCEPTIONAL CONDO Our stay here was perfect! We have absolutely no complaints. We will be bringing our kids back with us next time. ##### Brooklyn W. Stayed 3 nights in Apr 2024 ### 8/10 Good #### Michelle R. 9 Dec 2023 Liked: Check-in, communication, location, listing accuracy #### Beautiful view, but condo needs some attention This is my second year in a row staying in 1102. This first year I thought it was much cleaner, and was excited to book for the following year. When we arrived this year, the front door is white and it had dirty hand prints by the door knob, and also on the door. The bath mats in the master bath were stained and very worn, the linens where dingy and not white. Sheets and bedding were ok, maybe some new updated ones would make it more comfortable The washing machine had mold along the inside top of the machine. The Keurig coffee maker was not working, I needed to open a can and the can opener was broken, the pots and pans are old and the handles are wobbly and feel like they will fall off anytime. Just over all it felt like the condo was not taken care of the way it was the year before. Cleanliness is a must for me. We plan on coming every year at the same time, but I’m considering a different condo, unless this one is improved. The beach is gorgeous, the view is amazing from the condo. Hoping it improves so We can continue to come back yearly. ##### Michelle R. Stayed 8 nights in Nov 2023 ### 6/10 Okay #### Mike L. 26 Nov 2023 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Beautiful Property w/ Slight Problems I would rate this particular property a 3.5 out of 5. Master suite bathroom's closed-off toilet area's light burned out. Called front desk twice. Told it would be handled. It was not. Second bathroom's sink faucet spews water all over the lavatory when turned on. Otherwise the property was nice. The beach view was awesome. ##### Mike L. Stayed 5 nights in Nov 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### April R. 29 Sept 2023 #### Will return! The primary room bed is really comfortable! The view and deck furniture is great. Short walk to the beach. ##### April R. Stayed 4 nights in Sep 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Valerie W. 13 Jul 2023 #### Beautiful condo Our condo was decorated so beautiful and so nicely equipped! The balcony furniture was so nice also! Very comfortable beds. Beautiful shower! We have no complaints! ##### Valerie W. Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Chris W. 1 Jul 2023 Liked: Cleanliness, check-in, communication, listing accuracy #### Good not great Condo was very nice , clean and updated. Communication was good. The overall property is dated. The elevator situation is a real issue. Half the time only 1 of 2 is working, fire department came out one evening to get people stuck between floors. At peak times crowds of people would waiting on the ground floor for the elevator. As far as the beach experience, if you don’t like people right on top of you all day this property is not for you. Unless you get a spot early (before 6 am) or reserve a chair and umbrella on the front row you will spend your day weaving between people, tents and umbrellas to get back and forth to the water. This area has very little area to park your chair near the water. Parking isn’t great, limited spaces on-site with an overflow lot across a very busy 4 lane road you have to cross. Great condo, average property and below average beach experience. For the rates charged you would advised to shop around, there are many options in the area. ##### Chris W. Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### Jessica L. 10 Jun 2023 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Great stay The condo is very nice and clean! Love the beach!! Vacasa does not respond to VRBO chat but they answer through the number found on google. They provide a bar soap for the bathrooms. Only one roll of TP per bathroom and no extra trash bags for the kitchen. Just sharing so you can be prepared. ##### Jessica L. Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### g c., La. 1 Jun 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice Condo was perfect for us. Perfect size. Perfect location. Master bath was huge, enough room in shower for 4, tub is big enough for 2. Would definitely book again ##### g c. Stayed 3 nights in May 2023 ### 10/10 Excellent #### Kim M. 10 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very comfortable condo Condo was exactly as pictures indicated. Master bedroom King bed was comfortable. Sofa was comfortable. Condo is well stocked with dishes, utensils, appliances, etc. Great views from the balcony. Balcony furniture wasn't real comfortable. AC unit was comfortable in the condo always except for the master was a little warm. Even with curtains closed and night time. Seemed like there wasn't alot of air flow. But wasn't miserable. Just seemed much colder in the rest of the condo. Plenty of room in the condo. It does state that complimentary beach service for two chairs, however on the first day it said the attendant started at 8:30. It was 9am and he wasn't on the beach anywhere, although some chairs and umbrellas were out. I did eventually find him near the condos and he put my chairs out in a timely manner. Asked me when I was checking out and said he would have them out the following day for me also. I didn't get down to the beach the second day until 12:30ish and my chairs were not out, and he was nowhere to be found. Not sure who employees this young man, Palacio directly? It should be addressed. Several others had the same problem. It would not stop us from returning to this condo. Check in and check out was easy. The condo was very clean and had plenty of towels. ##### Kim M. Stayed 3 nights in May 2023 ### 4/10 Poor #### Dan S. 10 May 2023 Liked: Check-in, location, listing accuracy Disliked: Cleanliness #### Don't expect a clean unit or and functional appliances. To the Owner, Vacasa not doing you right. Once we arrived, \[after a 14 hour drive\] we found several cleaning issues and called Vacasa to have them addressed. We were disconnected several times, possibly hung up a time or two during the course of trying to get a resolution. Issues found right off include stained sheets on the primary bedding. Nasty built up scum with hair in it around the shower door. Stain on livingroom rug. Shower glass looked like it was sprayed with cleaner but never wiped drown. Dust on baseboards. Portable fans/air units that were loaded with dust. No luggage rack to set suitcases on. Peeling paint on many of the baseboards. Light fixture that looked like it was about to fall down. Burnt out light bulbs. Refrigerator not very clean inside. We were told that they would bring us new sheets for bed and clean area that night. At about 930pm I called back and was told that the manager told them that they have been having issues with stains on bedding , they are aware of the issue and haven't been able to get authorization to replace them. Also "she promised that the bedding was clean". Next day, no cleaning or new bedding. Found out that the dishwasher didn't work properly. Shower in primary leaked around head and has poor spray and handle hard to adjust. Notified Vacasa again, about the dishwasher, and cleaning. Noone came all week about fixing any of the issues thus far, we are on vacation, not going to chase people around that should be doing their jobs. Did a load of laundry on Thursday, and several item of clothing came out with stains on them. Went down to desk and they came to look at the machines and found nasty crud build up in the top of the agitator. But they didn't know for sure that that was what caused the stains and suggested that we not do any more laundry, but would see if she could find us a washer to use, never happened. We received a credit, but I don't believe it reflected the damages to the clothing, lack of cleaning and the inconveniences we encountered. Had to look at nasty goo all week, wonder if bedding was really clean, know that dishwasher was not cleaning properly, couldn't do any more laundry after the stain issue, thus not able to wash clothing before returning home, enter the closet in the dark. It really would not of taken much for me not to write this review. Some of the issues actually taken care of, or a little more compensation. But with the combination of things, it was too much. More to say, but out of space. ##### Dan S. Stayed 6 nights in May 2023 ### 10/10 Excellent #### Natalie A. 28 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Wonderful condo! Great location. ##### Natalie A. 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