Pencraig Holidays from £348

After reading the negative reviews, I was a bit apprehensive but shouldn’t have been, it was a great stay for our family of 4. The studio was as advertised and the sofa bed was made up for our kids. The room had everything we needed, everything worked and the location you can’t beat (for Clifton village). Yes, parking can be a bit tricky here but we know the area and you can always find street parking for a fee. We also stayed Saturday night, so paid the premium but would still recommend and return. Think the main takeaway from other people’s negative reviews is the checking process, but if you check in online as requested, you receive your entry codes for both doors prior to arriving and that’s all you need. We booked 24 hours prior and had no problems

Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing.

Overall stay ok but communication with the company was poor. I complained about a terrible smell in the bedroom which wasn’t acknowledged by them. The induction hob didn’t work, so cooking was limited during my stay. I asked for an extra towel which they said they would provide but it never came. I’ve communicated this all to them through WhatsApp but have had no response.

Great customer support, flat was lovely and spacious, not a far walk from city centre