Check-in was a mixed bag. The manager seemed somewhat confused over whether he could find our reservation and I was getting nervous, but he eventually found it.
Then it was odd that he had to walk us to the room; I think he was double-checking to make the room had been cleaned.
The room was amazing ... huge! It was also very quiet, which I really appreciated since we were along a main highway.
We could not get internet access for the first two nights. The first night, I tried to log in without success so I called the front desk. I let the phone ring about 30 times and no one answered so I waited a bit and tried again but still no answer. The next day I told the co-owner/manager about the problem. Her answer basically was that, since her kids had access just fine in their room at the office, the internet was working. Well, it was not reaching our room. So, for the first three days, the only internet access we had was on our phones. On the third day, they must have fixed something as the internet access was strong.
The pool and spa were very nice and clean; both were the perfect temperature.
Overall, this is a nice place at a great price and I would recommend it. Just make sure your room has internet access before you settle in for the night.