Tried to check in and was told that the didn't have a booking, I informed the lady that I on,y made it one hour ago and showed her my confirmation from Hotels.com. She kept looking at her reservation sheet and repeating the same. When she finally accepted that I did have a reservation she informed me that they didn't have any of my rooms and that the price I had paid was rediculously cheap and that I should be paying more. After some discussion and her phoning the owner they give me a superior room ( although what was superior about it is beyond me). I was the told to hand over my passport or leave a 1000 baht Deposit and also I must leave my shoes outside the hotel??????? As I work I. Thailand I am well aware that in many places shoes are not welcomed but a hotel??? . I informed the lady that I would be chevkimg out at 8am and enquired if someone would be there to refund my deposit, no problem she said.
Well at 8 am no was there, after phoning the hotel number I woke some one up, he begrudgingly appeared 10mins later and was extremely agressive, starting at me in a very threatening manner, he was very rude and continued
to be aggressive. Eventually after he had checked the room I got my 1000 deposit back. He would be better employed as a sales prevention manager. No way would I ever consider this hotel again