Superior Room, Pool View | Balcony
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Reviews of Ramaburin Resort

3.5 out of 5
Ramaburin Resort
5/11 Prachanukrao rd., Patong, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 128 reviews" "
Rating 8 - Good. 48 out of 128 reviews" "
Rating 6 - Okay. 16 out of 128 reviews" "
Rating 4 - Poor. 7 out of 128 reviews" "
Rating 2 - Terrible. 8 out of 128 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anders

Stayed 2 nights in Oct 2023
Response from Ramaburin resort on 2 Nov 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Thank you so much and hope to welcome you again in future.

8/10 Good

Karna, Watson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel bit on the older side but still worth the money. Had the pool access room which was great. Only issue was the mattress was very hard to get a good nights sleep. Had to sleep on top of the beddings to make it a bit softer. Might want to invest in new mattresses as this is consistent complain from other reviews. But overall I would stay again. For the location.
Stayed 4 nights in Oct 2023
Response from Ramaburin resort on 21 Oct 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Especially the mattresses. Thank you so much and hope to welcome you again.

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome and very helpful, the location was great for all the things i like. I would stay there again .
Stayed 7 nights in Jun 2023
Response from Ramaburin resort on 22 Jun 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Thank you so much and hope to welcome you again.

10/10 Excellent

Rachel Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time there. We had a pool access room which was divine. The staff are all very nice and accommodating. Close to everything.
Stayed 14 nights in May 2023
Response from Ramaburin resort on 22 Jun 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Thank you so much and hope to welcome you again.

2/10 Terrible

Simon

Stayed 3 nights in Apr 2023
Response from Ramaburin resort on 22 Jun 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future.

8/10 Good

Brett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Stayed in room with pool access. Staff are really good. One thing could be improved is the beds in my room. They were really firm for me.
Stayed 4 nights in Apr 2023
Response from Ramaburin resort on 8 Apr 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future. Thank you so much and hope to welcome you again.

2/10 Terrible

Sonja

Stayed 12 nights in Jan 2023
Response from Ramaburin resort on 27 Feb 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving our service better in the future.

2/10 Terrible

Christian

2/10 Terrible

Andrei

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds are so bad. The room reeked of cigarette.
Response from Ramaburin resort on 5 Jan 2023
Thank you for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving your suggestion better in the future.

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay twice this trip
Great hotel. Pay the extra money for the pool room it’s worth it if you swim daily. If not you can get cheaper rooms on upper floor. Located close to beach. Staff is friendly. Breakfast has many options from Thai to western and includes coffee, tea and breads. Will stay here again for sure
Stayed 4 nights in Jan 2022
Response from Ramaburin resort on 1 Feb 2022
Thank you Lorin for your stay with us and your reviews. Your comment and suggestion will be great value to us for improving better in the future. Hope to welcome you again in the future.

6/10 Okay

Taib

Stayed 1 night in Jan 2022
Response from Ramaburin resort on 1 Feb 2022
Thank you for stay with us and your reviews.

8/10 Good

colin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family stay
Friendly helpfull staff , clean rooms , reasonably priced
Stayed 6 nights in Jan 2022
Response from Ramaburin resort on 25 Jan 2022
Thank you for stay with us and your reviews.

8/10 Good

Ching

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in quite late and the hotel gave us an
Stayed 5 nights in Dec 2019
Response from Ramaburin resort, Phuket on 3 Jan 2020
Thank you for stay with us. On behalf of the resort’s management, we would like to express our overwhelming thanks for your staying at Ramaburin Resort, Patong, Phuket. We do hope to welcome you again at Ramaburin Resort, Patong, Phuket.

8/10 Good

Lourens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time in Patong, Phuket!
Perfect location if you want to be close to main beach of Patong and all the markets around. Still quiet and isolated once you are within the hotel. Pool access rooms are just amazing!
Stayed 7 nights in Nov 2019
Response from Ramaburin resort on 26 Nov 2019
Thank you for stay with us. On behalf of the resort’s management, we would like to express our overwhelming thanks for your staying at Ramaburin Resort, Patong, Phuket. We do hope to welcome you again at Ramaburin Resort, Patong, Phuket.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, this is the 4th time i come and will never change. The only one thing i would like them to have a safty box in the room. But never the less very safe and never worried. Staff is great, location is perfect. Next to the beach and away from the part sounds of the night so you r able to relax. See u next time!
Stayed 1 night in Aug 2019
Response from Ramaburin resort on 20 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Your comment and suggestion will be great value to us for improving better in the future. We do hope to welcome you again at Ramaburin Resort, Patong, Phuket.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Patong Beach!
Booked an pool access room and it was nice. Felt the room was small for 2 people but it was ok. Spacious tub! Good breakfast too. Quiet place to be away from the noisy places.
Stayed 3 nights in Jul 2019
Response from Ramaburin resort on 31 Jul 2019
Thank you for stay with us. On behalf of the resort’s management, we would like to express our overwhelming thanks for your staying at Ramaburin Resort, Patong, Phuket. Your comment and suggestion will be great value to us for improving better in the future. We do hope to welcome you again at Ramaburin Resort, Patong, Phuket.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at this hotel.Your money might be stole
Don’t stay at this hotel. Hotel security is really bad. I lost money inside my room when I out for swimming. No safety box provided inside your room. Bad management. Even though u have made complaint to the hotel management about lost money inside my luggage, they didn’t apologise at all. They even challenged that I had no evidence to proof my money inside my room was stolen. Anyway their attitude was very poor and they ruin my holiday.
Stayed 4 nights in Jul 2019
Response from Ramaburin resort on 29 Jul 2019
Thank you for your reviews. For this case when our team get this issue. We try to help our guests with the correct process. We investigated every process and step such as CCTV, Keycard and check with housekeeper until all of hotel's process. In the end, must go to the legal process to prove and give fairness to both parties.

8/10 Good

Moiz Sabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decent stay near Patong Beach
Not many guests, decent breakfast and stay. People are nice and friendly, the location is amazing with Patong beach very close to the vicinity with not much noise and chaos around the resort.
Stayed 4 nights in Jun 2019
Response from Ramaburin resort on 3 Jul 2019
Thank you for stay with. On behalf of the resort’s management, we would like to express our overwhelming thanks for your staying at Ramaburin Resort, Patong, Phuket. Your comment and suggestion will be great value to us for improving better in the future. We do hope to welcome you again at Ramaburin Resort, Patong, Phuket.

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Ramaburin resort on 5 Jun 2019
Thank you for your stay with us and your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Ramaburin resort on 27 May 2019
Thank you for your stay with us and your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Comfortable and value for money.
Stayed 2 nights in May 2019
Response from Ramaburin resort on 12 May 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Nice hotel but it is on a very busy crn which this does not show in the map. Even though we had the room made up sheets were not changed & often we had to ask for water & toilet paper as it was not left. Breakfast is quite limited nothing other than butter for toast. Bit disappointed as we had expected more. We had asked for a soft bed somehow they took that as we wanted an extra bed when we arrived. Beds are very firm.
Stayed 6 nights in Jan 2019
Response from Ramaburin resort on 2 Feb 2019
Thank you for stay with us. On behalf of the resort’s management, we would like to express our overwhelming thanks for your staying at Ramaburin Resort, Patong, Phuket. Your comment and suggestion will be great value to us for improving better in the future.

8/10 Good

Deon

Hotel was fine had a great pool access room, but the hotels staff did not speak much English which made life hard. But overall a good location walking distance to the beach.
Stayed 3 nights in Nov 2018
Response from Ramaburin resort on 28 Nov 2018
Thank you for stay with us and your reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Staff lovely and helpful. Hotel close to everything 😁
Stayed 5 nights in Sep 2018
Response from Ramaburin resort on 3 Oct 2018
Thank you for your review.

8/10 Good

Thomas, Shenzhen, China

Liked: Cleanliness, staff & service, property conditions & facilities
Ice hotel, not super fancy but quite good, close to the beach and a little further away from Bangla. Supplies sometimes have a problem - on the last day they did not have any coffee in the restaurant. Staff very friendly - the added three blankets to make the bed a bit softer
Stayed 9 nights in Sep 2018
Response from Ramaburin resort on 3 Oct 2018
Thank you for your comment.

10/10 Excellent

bossnick, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n i jus like the place is very cozy
Is good location n all amenties near by n patong beach n shopping area too.
Stayed 3 nights in Sep 2018
Response from Ramaburin resort on 19 Sept 2018
Thank you for stay with us and for your review

10/10 Excellent

greig, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great , big spread for breakfast, 5mt walk to patong beach and is centrally located
Stayed 9 nights in Aug 2018
Response from Ramaburin resort on 28 Aug 2018
Thank you for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Weerachai on 5 Jun 2018
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
patong
Reception staff are not the most helpful. However the cleaners and the restaurant staff are very nice. Mattresses are very hard.
Response from Ramaburin resort on 5 Apr 2018
Thank you for your comment.

8/10 Good

Colin

Liked: Staff & service, property conditions & facilities, room comfort
Stay
Hotel was in good condition as you expect from a fairly new hotel, staff are very helpful but the food was not for a European (breakfast ) it was aimed more at the Asian market. I nearly did not book this hotel as it implies it only has a bath but there is a very adequate shower as well. Stayed from 6th to 21st November and rebooked got January 2018
Stayed 15 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Chirath , R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location , nice room and service !
Spent 5 nights at Ramaburin .. pool view room .. very clean ,, comfortable room and good customer service . Convenient location . Easy access to so many places .. patong beach , Bangla road , Simon Cabaret , Jungceylon Shopping Centre etc . Friendly staff . Breakfast served daily 6.30 am- 10.30 am .. yummyyy!!! I recommend this resort hotel to anybody who is visiting Patong, Phuket .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to everything
If you are staying in Patong area this is the place to stay. Near the beach but it will be hard to leave their amazing pool, bar has happu hour abd cocktails are good. Breakfast is ok Terry do fresh ehgs as you wish which I tought was a plus. Close to plenty of food options, good for fun.and for families. We were a couple and choose the pool access room, it was totallu worth it!!

4/10 Poor

doug

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a real let down
*slow wifi. *the majority of staff have almost no english language ability. It was almost impossible to arrange anything... including things you would expect to be easy, like ordering room service! *the hotel looks very tired with faded exterior paint, disgusting cracked mats covering the sun lounges and rusted outdoor fittings. The outdoor chairs on our balcony were most uncomfortable as they were missing cushions. None were available on request. This hotel is in serious need of a renovation! *room cleaning is inconsistent.. sometimes they wouldn't clean the balcony, sometimes they wouldn't replace the towels, sometimes they wouldn't replace they drinking water or bathroom soaps. *the breakfast was just terrible!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, central to markets and the beach
This was our first time out of Australia. We went to Patong in Phuket. We had a relaxing holiday despite the humidity. There was a lot to do and see. Learnt that you must barter at the markets or you will pay too much. Tried different food, went to the Siam show in Phuket, a must see, was amazing Lot's of eateries and bars all with great service enjoyable after shopping Quad bike riding, Hubby really enjoyed that. Massages nearly every day Ate a lot of seafood at really good prices Thouroghly enjoyed our room, with the huge bath, air conditioning went 24/7, balcony overlooking the pool area. Lovely sitting out there at night on chairs and table provided Allow extra time when departing as there is a lot of bag checking, far more than in Australia, also ques can be very long. Great flight there and back entertainment available on flight for minimal price, helps to fill in the time We flew direct there and back

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

muther, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
clean room and large room I like the swimming pool and nice people and stuff

10/10 Excellent

munther, Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Need Saftey box inside the room and more channel tv

6/10 Okay

Dee, Adelaide

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel, close to the beach
Good location, 5 min walk to the beach and about 10 or so minute walk to the shopping centre and Bangla Rd. Nice and quiet location, away from the craziness, but close enough to get to it if you like. Lots of shopping, restaurants & night markets close by.

8/10 Good

Jamie, Perth, West Australia

Liked: Property conditions & facilities, room comfort
My Hotel experience
The hotel is in a great location with a short walk to good markets, beach, night life and Bangla Road.

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ching Boon, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Far from noisy street & near beach.
Good stay. It's located at the end of noisy Patong street. Easy access to shopping & massage area. Near to Hard Rock Cafe. Limited choices for breakfast selection but overall not bad. Bedding is a bit hard for us. Shower water volume is smaller & temperature is not consistent hot/cold.

4/10 Poor

Andrew, Taipei

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great facility, great location, horrible service
If you want some peace and quiet for rest and relaxation at night, this is a great place. Close enough to the bustling night life but far enough so it's not disturbing. From check in to check out, the two ladies at reception didn't smile once, didn't say anything remotely welcoming, and almost seemed like we were annoying them when asking for towels on the way to the beach. If you don't mind an unfriendly staff, this place is ok, but I wouldn't stay here again simply because of the terrible service.

8/10 Good

Ai Lian, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad experience
Very convenience to reach other places likes Patong beach and Jungceylon. Will recommend this hotel to others.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

callum, Australia/New zealander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The resort has a great location as it is easy walking distance to beach, shop's and market's, there is always taxis or tok toks outside the resort which is good. Staff are very friendly and helpful.

10/10 Excellent

Mike, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
This is a new hotel, very quiet and still central enough for a nice walk to the main areas. Rooms are great, hot and cold tap is design over functionality, you will see what I mean :). Would recommend this hotel and the pool access rooms.

6/10 Okay

Verified traveller

Nice hotel. Close to everything
Hotel was close to beach and markets. Room great but could do with a bit more of a clean in showers

8/10 Good

Stephen, Walsall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thailand 2015
Nice hotel decent pool , service was good , breakfast not great but edible , I would stay here again

8/10 Good

dean, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
“quiet location,but still short walk to markets an
arrived at the ramaburin resort greeted by the porter with a big smile instantly, helping as getting the bags from the van, then for the check in what shocked me was a very different welcome then the happy porter, the lady doing the check in at front reception desk i found to be abrupt and could speak very little english i just checked in and brushed it off that she was having a bad day. however when any of my family or myself pass through front desk we found them to be very unfriendly and unwelcoming except for the porter who always smiles and gives little nod of his head, we found with staff on the front desk to be unapproachable and unable to speak english, so if we needed anything or for any question we would ask the staff in the restaurant who are the completely opposite to front desk, though their english too wasn't great they tried hard, all staff in restaurant are fantastic couldn't ask for better service and for the cleaners cleaning room 1005 and 1006 thank you for the good job everyday. the hotel it self is great we enjoyed our stay , it is a small report but has everything you need , nice modern and well pointed rooms, the pool was great, the hotel was only a very short walk to the beach and short walk to the markets. i would recommend the resort and stay again myself but the hotel could invest in a lot more training and coaching to the staff at the front end of there business at front reception desk. thanks guys at ramaburin restaurant for our hospitality made