Search Hotels by Extended Stay America in Pasadena

"Everything was good. "

"I had a pleasant stay. The rooms were clean and well-kept, and the breakfast offered a good variety of options. The location was another big advantage, being right in downtown made it easy to access nearby restaurants, shops, and attractions without much travel. Overall, it was a convenient and comfortable stay that I would consider again."

"Bad stay this time. Lots of street noise. This hotel could have done better"

"My 1st room smelled a lot like smoke and the hotel is supposed to be non-smoking. After refusing a deodorizing room spray, I was moved to another room. The mattresses in both rooms were old, lumpy and very uncomfortable. I slept on the lounge chair the entire stay. When asked for the room to be cleaned, filling the body soap dispenser was missed and I had to ask for it to be filled. When I engaged the cleaning staff for towels or the liquid soap, they were nice and responded immediately. The front desk staff were just ok, nothing impressive. "

"Staff were very helpful, the lobby is historic and impressive, and the rooms are spacious. The property also seems tired (including the shower that at first glance didn't look clean but upon further inspection was just really old and walls are often scuffed), elevators are slow, and there was a loud and pretty inconsiderate convention that was being hosted - lots of public intoxication. Staff are in a tough spot with this and no one wants to be a killjoy, but I hope they can consider standards of conduct and how to enforce them - I saw one conference attendee vomit in the lobby and another said something sexually inappropriate to me."

"I loved the they had a shuttle bus to take you to local returns in the area"

"I really enjoyed this hotel, the location is great, it’s connected to two great restaurants the breakfast menu choices were great. It’s in walking distance to everything this will always be my first choice when staying at the harbor."

"Was pleasantly surprised by how big the rooms were! And how updated considering the hotel is older then the United States. Perfect location and thoroughly enjoyed embracing the history"

"My family and I stayed for 2 nights from May 4th to May 6th. Very disappointed with our stayed. The main reason was because when I let the front desk lady know that our toilet was clogged, she was just texting on the phone and didnt even look at me. I keep telling her what our room number was to make sure, but she still keep looking at her phone texting. My wife asked if she heard what the room number was and she replied " yes loud and clear ". This was around 11:30 am. When we came back at 10pm from visiting DC and walking around in the heat all day, the toilet is still clogged the same way we left it. I went down to the front desk again to explain the issue. The new front desk lady said unfortunately no maintenance person is available at night. She offer me the plunger or move to another room with two beds. We have 12 luggage and a newborn and after a long day walk a new room would be another headache so I ended up having to unclogged it myself. If you have extra $20 to spare, I recommend helping yourself by booking another hotel. They are at leave 3 hotels around that area. I booked a luxury king, but it looks like a normal Hampton Inn King bed room, but with more odors and old furniture."